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An Absolute Must NOT Do When Dealing with Negative Online Reviews

Melissa Agnes

Further, false and defamatory statements can spread quicker than ever, to a wider audience, and can stay online potentially indefinitely. As an Internet attorney with an emphasis on Internet defamation, I have seen hundreds of clients harmed online in a variety of ways through different online forums. Potential removal options.

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Media Monitoring Importance in The Wake of #MeToo And #TimesUp

Beyond PR

While this article isn’t specifically about sexual assault and harassment, I do want to use this as a recent example of how important monitoring conversations online is for any business. So why aren’t we doing a better job of listening when these topics come up? Times, They Are A’Changing. The other is attitude.

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Is AI Chat the Ultimate Cheat Code?

Mindful Marketing

by David Hagenbuch - professor of marketing at Messiah University - ​author of Honorable Influence - founder of Mindful Marketing Ill-intentioned people can invent some very unscrupulous schemes when they put their minds to it, e.g., Volkswagen’s infamous defeat device that intentionally tricked auto emission tests.

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