Remove Customer Service Remove Financial Remove Local Remove Newspapers
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Delta Troop Fail - Consider the Bigger, Less Popular, Business Picture

Bad Pitch Blog

When he was charged for a third bag, he decided to alert a local newspaper. But I wondered if Delta could have avoided this problem by aligning marketing more with customer service. Jet Blue is a stand out in using social media to spot customer service issues, including being stranded on the tarmac.

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Future of PR: 2020 edition

Stephen Waddington

Each corporate PRCA member will be expected to engage with a local school each year. Purpose guides culture, provides a framework for consistent decision-making, and, ultimately, helps sustain long-term financial returns for the shareholders of your company.” Newspaper brands continue to suffer as readers shift from print to digital.

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How to Prepare a PR Crisis Plan

Prohibition

Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. Having someone from legal, customer service, communications, and public relations on the team ensures that all bases are covered. For example: A lawsuit alleging dangerous product defects. Final Thoughts.

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Credit Union Times: CU Crisis Planning Essential

Reputation Us

” If your financial institution is in need to safeguard itself and its reputation from potential issues, we’d welcome your outreach: PR@LTpublicrelations.com. A local newspaper reporter picked up the incident from a police report and then two TV news stations did follow-up stories. People want to know.

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Hopes, Dreams and Sage Advice: 40+ Marketing and PR predictions for 2023

Sword and the Script

a) Many community newspapers going away and hopefully still being available in some kind of online format. Continued financial pressures on media companies will mean fewer journalists and less opportunity for companies to get their message out. Local news and indy journalism more trusted. “I I see a few things.

Marketing 192