Remove Apparel Remove Crisis Communications Remove Publicity Remove Reputation
article thumbnail

Repairing Trust: Reputation Management and Crisis Communications

Shift Communications

In previous posts, we’ve shared the basic crisis triangle : Respond with knowledge, speed, and ownership. To develop a more effective crisis communications strategy, we need to understand trust. Thus, while memorable, the crisis did not affect customers’ interactions with their apparel. Christopher S.

article thumbnail

What to do when PR Pros accidentally spread misinformation – Kelsey Bohl

Ethical Voices

I went to LSU for college and have a degree in textiles, apparel, and merchandising from LSU. We are the liaison between the company and external media, do lots of crisis communications, media relations, and that’s where I am today. Years ago, I did a crisis communications certificate through PRSA.

Ethics 80
article thumbnail

Company Bites Journalists…Again

Sword and the Script

There’s a secret trick that marketers of apparel love to use. Other media, usually more credible and mainstream publications, notice the outrageous stories that gain traction and can’t resist reporting on it also. It’s become a favorite tactic of some apparel brands. PR crisis communications marketing outrage PR crisis'

Company 110