Reputation Us

SEPTEMBER 7, 2016

The Credit Union Times interviewed CU crisis experts, including LT Public Relations ‘s Casey Boggs, for the August 31st cover story (below), “Credit Union Crisis Planning Essential.” Trying to communicate a crisis without a plan is like trying to float a boat with holes. By Peter Strozniak.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

PR in High Definition

JULY 22, 2019

The phrase went viral back in May when a doctored video appeared to show US politician Nancy Pelosi drunk in a TV interview. Then, of course, there’s the crisis communications element. The former, in the case of newspapers, can use their platforms to undermine these videos, by releasing stories revealing their authenticity.

Media 74

Media Viral Video Newspapers 74

Prohibition

JANUARY 14, 2022

Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. 11 Steps to Effectively Managing a PR Crisis. A company or organisation is only as good as its ability to quickly, effectively, and creatively manage a crisis. The PR crisis team should consist of.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

PR in High Definition

AUGUST 27, 2019

In any crisis, it’s important to establish the facts: who is calling you and are they who they say they are? If it’s an unhappy customer, then should you pass it on to customer services? Similarly, is this something that has been a problem in the past? When it comes to social media trolls, do not engage!

Crisis 72

Crisis How To Newspapers Reputation 72

Stephen Waddington

DECEMBER 30, 2019

The PR 2020 project was based on interviews with PR practitioners throughout the UK and the outlook for the forthcoming decade. It’s indicative of the fact that outside of customer service, social media engagement has largely become a paid activity. Newspaper brands continue to suffer as readers shift from print to digital.

Government 103

Government Education Print Ethics 103

Stuart Bruce

OCTOBER 30, 2014

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. c) Donald Steel. If you are sceptical it’s not just me saying this. She will be media neutral.

Crisis Communications 148

Crisis Communications Transportation Conference Social Media 148