Community Customer Service Marketing Skype 
Stephen Waddington
FEBRUARY 24, 2019
Zencastr is a cloud based alternative that provides a Skype-like service for recording interviews. Check out the engagement rates for Facebook, Instagram and Twitter for different markets in this benchmarking report from Rival IQ. The exception are public service information and customer service. ??
Waxing UnLyrical
SEPTEMBER 28, 2010
Because other than my limited (primarily to Twitter and the company’s customer service hot line) communications with Pepco, I really had no idea what their efforts entailed. It took us a few tries before we could find a time that worked for both of us, but we finally got down to chatting on Skype. Completely.
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