Remove Blogging Remove Customer Service Remove Privacy Remove Television
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Who Were The PR Winners And Losers of 2017?

ImPRessions - Crenshaw Communications

Samantha Guthrie and Hota Kotb announced Lauer’s sudden departure with grace and poignancy – in real time, on live television. Khosrowshahi’s blog post about the situation is a respectable first step in showing transparency, but he has a long way to go. Mainstream media. For the MSM, 2017 was filled with ups and downs.

Airlines 180
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Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

But why be afraid of big government when we freely provide our life story to social networks and give up our privacy to airlines in return for a bribe of a few more air miles. Our notions of privacy and confidentiality will be challenged. Edward Snowdon wants us to be afraid of big government prying into our lives.

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26 Thoughtful Marketing Predictions that Could Actually Happen in 2019 Across PR, Content, Digital, Social Media and Customer Success

Sword and the Script

With more brands and industries getting comfortable with digital communications (social, blog, e-blast, etc.) Facebook will be used more as a mass marketing tool, like a television station. Calls for GDPR style American laws to codify privacy as a human right will increase, culminating in American laws in 2020.