Remove how-to-move-from-communications-firefighting-to-futuring
article thumbnail

Crisis PR Lessons From The Iowa Caucus

ImPRessions - Crenshaw Communications

And poor communications by the Iowa Democratic party made it worse than it needed to be. Apparently precinct captains planned to use an app to communicate their totals to headquarters quickly and efficiently, but it wasn’t fully tested and wasn’t working properly. But it’s definitely a mess. What went wrong?

Crisis 323
article thumbnail

Crisis PR Lessons From The Iowa Caucus

ImPRessions - Crenshaw Communications

And poor communications by the Iowa Democratic party made it worse than it needed to be. Apparently precinct captains planned to use an app to communicate their totals to headquarters quickly and efficiently, but it wasn’t fully tested and wasn’t working properly. But it’s definitely a mess. What went wrong?

Crisis 156
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Field of Emergency Management: Why It Is Not A Profession

Melissa Agnes

The former one-way flow of warnings, information and updates from emergency management to the affected public has become, not just a two-way system, but one of many partners, sources and systems. And, can they accomplish their many tasks in real time or rapidly enough to protect the public from harm?

Education 270
article thumbnail

The Field of Emergency Management: Why It Is Not A Profession

Melissa Agnes

The former one-way flow of warnings, information and updates from emergency management to the affected public has become, not just a two-way system, but one of many partners, sources and systems. And, can they accomplish their many tasks in real time or rapidly enough to protect the public from harm?

Education 100
article thumbnail

In-Housing Trend: What PR Agencies and Marketing Firms can Learn from Law Firms

Sword and the Script

In other words, corporate communications is adding headcount and work that used to go to outside PR firms is being kept inside. It found as the Wall Street Journal reported , “Advertisers with in-house agencies increased to 64% of the survey’s respondents from 42% a decade ago, according to the study.” (By likes to say.

Agency 92
article thumbnail

Who talks to (and about) colleagues like that?

PR Conversations

“ Being absorbed with ‘The Message’ and forgetting all about the specific context of the communication that is needed. For example, mindfully using gender-neutral titles, such as chair rather than chairman or firefighter over fireman. Consciously think of it as in-sourcing communication and employee engagement.

article thumbnail

Employees – Hiring, Training, Leading – is this Boring Or…?

PR Fuel

These are the guys and girls who will be dealing with your customers on a daily basis…the ones who will be making first impressions that can win or lose new customers…the ones who will be responsible for talking an angry customer down and saving them from leaving. Hiring the Right Customer Service Agents to Represent Your Brand.