Remove 2014 Remove Communications Remove Crisis Communications Remove Customer Service
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State of Crisis Communications and Social Media from a Professor’s Perspective

Waxing UnLyrical

Social media and crisis communications has become one of the fastest growing areas of both practice and research for today’s communication landscape. Additionally, “over half of respondents (52%) feel that the benefits of using social media as a crisis communications tool outweigh the risks” (page 4).

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Melissa Agnes To Keynote At Upcoming Law Enforcement Social Media Conference

Melissa Agnes

The conference will take place November 17, 19 and 21, 2014, and if you work for a government agency and, particularly, a law enforcement agency, then this event is one you absolutely don’t want to miss. Doing Crisis Communications Right with the Mountain View Police Department. Register now!

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10 Crisis Communication Tips Every Business Needs

Prohibition

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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Discussing the Divide Between Police and Their Communities, on The Police Podcast

Melissa Agnes

There is currently a huge divide between police officers / agencies and the communities they serve. A divide that unfortunately grew in 2014 and that I hope to see begin to bridge itself in 2015. His goal and his passion is in helping police agencies leverage social media to communicate effectively with their communities.

Community 100
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Melissa Agnes To Keynote At Upcoming Law Enforcement Social Media Conference

Melissa Agnes

The conference will take place November 17, 19 and 21, 2014, and if you work for a government agency and, particularly, a law enforcement agency, then this event is one you absolutely don’t want to miss. Doing Crisis Communications Right with the Mountain View Police Department. Register now!

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Six Things That Haven’t Changed About PR

Mindful Marketing

The profession itself continues to be one of extreme pressure, having landed once again on CareerCast’s list of the most stressful jobs in America for 2014 – at No. Every brand must have a crisis communications plan. Every division in a business needs to communicate and connect with PR for the ultimate success.

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PR Rock Stars: Boston Scientific’s Amanda Gebhard

Communications Conversations

Let’s hear more from this PR Rock Star: You’re a senior communications specialist-social media for Boston Scientific. I would say my job is roughly 60% content (strategy and execution), 25% analytics/reporting and 15% community management. What have been the primary benefits of donating your time to this organization?