Stuart Bruce

JULY 15, 2014

For example, last autumn, an initiative by British Gas, which is owned by FTSE 100 group Centrica, to use its Twitter account to promote customer service was greeted by hundreds of tweets pouring scorn on the company’s decision to raise energy prices ahead of winter.”.

Social Media 132

Social Media Public Affairs Media Crisis Communications 132

Sword and the Script

JANUARY 3, 2023

Public affairs: This involves working with government officials and agencies to shape public policy and advocate on behalf of an organization.”. This is reflective of a traditional view of public relations. Internal PR professionals may not have the same level of expertise or resources as an outside PR firm.

Interviews 104

Interviews Publicity Technology Social Media 104

The Stalwart Blog

APRIL 26, 2020

I started actually as a Navy officer, turned Navy public affairs officer. Maybe it’s a poor customer service call that somebody threatened to go on their blog or talk about them on Instagram. Steve Smith: Just as an opener, just tell us a little bit about PR security systems and how you got into this line of work.

Crisis 78

Crisis Local Facebook Social Media 78