Remove 2026 Remove Brand Remove Customer Service Remove Social Media
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Mary Meeker on the rise of the internet for marketing and public relations

Stephen Waddington

1 An Internet connected world by 2026. Mark 2026 down in your diary as the year when everyone in the world is able to get online, based on current adoption rates. #2 The ability to target and measure ad performance makes digital ads attractive to brands. The integration of paid, social and earned is also a driver. #5

Publicity 122
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Your profession needs you

Stephen Waddington

Lego and Patagonia are among my favourite brands. Public relations practice is developing through four stages of media: the media itself, influencers, owned media, and community. Every aspect of an organisation is becoming social, from customer service to marketing; and from product development to sales.