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How to Prepare a PR Crisis Plan

Prohibition

Corporate impropriety, such as fraud, theft, negligence, corruption, deception, poor customer service etc. Having someone from legal, customer service, communications, and public relations on the team ensures that all bases are covered. For example: A lawsuit alleging dangerous product defects. Final Thoughts.

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8 Questions with Syracuse University’s Sports Legend, Michael Veley

Critical Mention

Clearly winning the 2003 Men’s Basketball National Championship will always be at the top of the mountain. It’s all about customer service. Ask the right questions.listen.and engage your customers. It was proactive and handled the situation quite well. Winning the title was only the beginning.

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