Remove Consumer Remove Customer Service Remove Public Affairs Remove Retail
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PR and social media set for continued growth

Stuart Bruce

For example, last autumn, an initiative by British Gas, which is owned by FTSE 100 group Centrica, to use its Twitter account to promote customer service was greeted by hundreds of tweets pouring scorn on the company’s decision to raise energy prices ahead of winter.”.

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Lake Forest Chamber of Commerce Livecast talking Crisis PR

The Stalwart Blog

I started actually as a Navy officer, turned Navy public affairs officer. In addition to that, I’m helping some retailers who are having to lay off staff and convert a lot of their business online, even more so than they had before and communicating that to the public. Dave Oates: Sure.

Crisis 78