2014 Crisis Management Local Public Affairs 
Melissa Agnes
OCTOBER 16, 2014
William Waugh and Kathleen Tierney, two highly respected colleagues, have written about the profession of emergency management in their 2007 book, Emergency Management: Principles and Practice of Local Government (Washington, DC: ICMA Press, pp. Retrieved September 2, 2014. Retrieved 11 August 2012.
Communications Conversations
MAY 13, 2015
Riki demonstrated poise and confidence as she moderated a focus group with active and retired Texas Rangers (law enforcement agency) for an industry research methods course during the fall semester of 2014. She has a strong background in advertising, public relations and marketing and is skilled at primary research (surveys and focus groups).
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