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Blogging

Customer Service

Telecommunications

Why it’s important to prepare for a PR crisis

Prohibition

DECEMBER 9, 2021

Will your customer service team receive an increased amount of calls, what about your website and social media channels? Your social media team might already have something for responding to customer service issues. For example, Chinese telecommunications company Huawei was accused by the U.S.

Crisis

Crisis Crisis Management Reputation Crisis Communications

Your profession needs you

Stephen Waddington

JULY 10, 2017

Every aspect of an organisation is becoming social, from customer service to marketing; and from product development to sales. Global internet usage continues to grow at a steady 10% per year according to the International Telecommunications Union (ITU), reaching 46% of the global population. Thanks for stopping by.

Telecommunications

Telecommunications Handbook Transportation Community

Public Relations Today

Why it’s important to prepare for a PR crisis

Your profession needs you

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