6 Quick Tips to Keep Up with Social Customer Service
OCTOBER 20, 2016
Social customer service can be especially complicated for small brands, since customer expectations don’t adjust for the size of your customer service team. Set reminders or use quick fifteen minute calendar blocks a few times per day to make community engagement a habit, making sure even during the busiest days you don’t go radio-silent on social. I think small brands are often surprised to find that outsourcing social customer service can be more affordable than they might think.