How to balance personalization and privacy in communications

PR Daily

Namely, the desire for greater data privacy and protection from exploitation are causing tensions in how brands seek to reach their destination. Some call this the “privacy paradox.” The data privacy dilemma.

Facebook reveals plans to pivot to privacy-focused platforms

PR Daily

The watch word, says CEO Mark Zuckerberg, is privacy. In a blog post , he added that as he thought about the future of the internet, “I believe a privacy-focused communications platform will become even more important than today’s open platforms.”.

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Report: Consumers say tech companies can do better on privacy and more

PR Daily

A recent FleishmanHillard report about reputation management and technology highlights the struggle to maintain consumers’ trust amid data breaches, privacy concerns on social media platforms, and increased hate speech online.

As privacy concerns increasingly lead to brand disengagement, marketers need solutions

Agility PR Solutions

The post As privacy concerns increasingly lead to brand disengagement, marketers need solutions appeared first on Agility PR Solutions.

Is Google Glass Just Another Nail in Privacy’s Coffin?

Melissa Agnes

A look at Google Glass’s privacy issues and terms of service by Judith Delaney, attorney. This leads me to and enforces my second reason for writing this article: The use of Google Glass to invade and violate the privacy of others.

Study: Privacy important, but not expected

PR Daily

Most people will tell you they value their privacy—but they expect less and less of it, according to a Pew Research Center study. Though the study revealed American’s attitudes regarding government surveillance, the report contained important information for marketers and PR pros.

Tightening privacy laws presenting challenges to online marketers

Agility PR Solutions

As cyberspace expands, the government is tightening regulations relating to security designed to protect people’s privacy. The post Tightening privacy laws presenting challenges to online marketers appeared first on Agility PR Solutions.

Can you have privacy under a spotlight?

PR in High Definition

There’s no doubt that the recent revelations surrounding Facebook and Cambridge Analytica have brought the notion of personal privacy under even greater scrutiny. Do the same privacy rules apply? For many companies, this notion of privacy may not just be a personal matter but also a business one. Being in the public eye and under a spotlight poses risks, so how can you still ensure that the person concerned has some level of personal privacy?

Privacy Policy


What information do we collect? We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or social security number. What do we use your information for? How do we protect your information?

Spotify responds to backlash over privacy policy

PR Daily

The new agreement, issued last week, included the statement, “With your permission, we may collect information stored on your mobile device, such as contacts, photos, or media files.”. Privacy super impt.

PR pulse—Americans’ data privacy attitudes on GDPR’s anniversary

Agility PR Solutions

The regulation, which gives EU citizens more control over their personal data by mandating how businesses must handle that information, has attracted great interest around the world. GDPR went into effect in the European Union a year ago last month.

In a pro-privacy move, Apple would limit marketers’ tracking ability

PR Daily

However, this technology has been an invaluable source of information for marketers looking to learn about potential buyers. Apple asserts that it can protect privacy while still offering marketers valuable feedback on their campaigns. Eg: Profits > Privacy.

When A Privacy Breach Is A PR Crisis: How To Avoid It

ImPRessions - Crenshaw Communications

The unauthorized disclosure of private information is particularly tricky in crisis management terms. There’s almost no way to come out unscathed if a leak or hack results in the disclosure of newsworthy information. What would happen if your emails were disclosed for all to see?

Viral snark over a Peloton ad, McDonald’s enters ‘chicken sandwich wars,’ and Twitter launches data-privacy hub

PR Daily

Twitter introduces data ‘Privacy Center’. The social media platform launched a hub to “provide more clarity around what [it’s] doing to protect the information people share.” It will house privacy and data-protection initiatives, announcements and products, along with security alerts.

Apple takes swipe at Google and others with privacy-themed billboard

PR Daily

Apple hopes that its strong stance on privacy can help preserve its brand reputation and strong customer bond. CNBC reported : The message, which takes up about 13 floors of building, says: “What happens on your iPhone, stays on your iPhone” with the URL to Apple’s privacy website.

Data, Privacy and Why Solo PR Pros Should Care

Solo PR Pro

Data has always informed the work of public relations professionals, but the sheer volume of information available today raises a new set of ethical and moral questions about what we collect, curate, share, and use. How do you deal with “the privacy paradox” as Mary Meeker describes it?

Samsung answers privacy concerns over TV voice recognition

PR Daily

Some even compared the language to a passage in George Orwell’s “1984”: Left: Samsung SmartTV privacy policy, warning users not to discuss personal info in front of their TV Right: 1984

Zoom criticized for privacy and data concerns, Airbnb apologizes and pledges $250M to hosts, and NPR skips April Fools’ Day

PR Daily

Also: Influencers’ communities ask how they can help, Uber offers free rides for frontline health care workers, how communicators are sharing information during the pandemic, and more. Here are today’s top stories: Zoom slammed for privacy concerns and data sharing.

Privacy vs. progress: protecting users from data-gathering

Media Bullseye

Despite the potential for using data to improve PR efforts, it is important to consider the impact this information can have on the average consumer, as this gathering of data could blossom into a personal privacy issue. Mozilla’s fight for privacy.

WhatsApp takes a stand on privacy by encrypting users’ data

PR Daily

While we recognize the important work of law enforcement in keeping people safe, efforts to weaken encryption risk exposing people's information to abuse from cybercriminals, hackers, and rogue states. What do you think about WhatsApp recent stance on privacy and encryption?

How Privacy Conscious Brands Can Gain an Edge on the Competition

Beyond PR

As consumers become warier of digital ads that infringe on their privacy, brands must think of ways to relate to their customers without appearing to intrude on them. Is Privacy Consciousness the New Corporate Social Responsibility?

5 Questions with Mark Cuban About Online Privacy

David PR Group

It might seem like a contradiction that an executive and celebrity with a huge public persona would be blazing trails for online privacy, but billionaire Mark Cuban is doing just that. Cuban, owner of the Dallas Mavericks and a star of CNBC’s Shark Tank , takes privacy so seriously that he has multiple business interests devoted to helping individuals and companies send and receive messages and post on social media more securely and more privately. We take privacy seriously.

Bits, Bytes and the Ethics of Data


Data has always informed the work of PR professionals, but the sheer volume of information available today raises new ethical and moral questions about what we collect, curate, share and use. The regulation has reshaped privacy laws across Europe, and also applies to U.S.

Ethics 206

Who Is Fighting Fake News? [article]

ImPRessions - Crenshaw Communications

has radically changed journalism and public relations , two industries that rely on the free exchange of information and ideas. ” It’s a war of information being waged on keyboards and in the cloud and it affects all of us. Web 2.0

Google admits ‘error’ in failing to tell consumers about Nest microphone

PR Daily

But it’s a privacy-conscious world now, where a company like Purism appeals to consumers by selling laptops and phones with hard kill switches for microphones and webcams. Engadget wrote : It’s the latest in a series of privacy-related blunders for the company.

Google 134

AT&T, Comcast and Verizon strike out against internet privacy backlash

PR Daily

Comcast, Verizon and AT&T are promising not to sell users’ browser history in the wake of successful congressional vote last week to get rid of regulations that protected users’ privacy online. Verizon is fully committed to the privacy of our customers.

What You Don’t Know About Malaysia Airlines and How They’ve Handled the Crisis of Flight MH370

Melissa Agnes

This framework is similar to the European Union’s Directives around the protection of an individual’s personal and private information. The prohibition for a commercial organization to disclose an individual’s personal and private information except in connection with the Purpose.

What to Do When Your Internal Communications Goes External


There has, perhaps, never been a greater premium on the “propriety” aspect of “proprietary information.” Though transparency is key, it’s important to realize the risks of sharing sensitive information digitally.

Linking Cybersecurity and Corporate Reputation. Survey Results Coming Soon!

Reputation Us

Sample questions include: How confident are you that the following are effectively protecting your private financial, medical or other personal information: Your bank. Which would you trust more to protect your personal information from a cyber attack? Do not pay the ransom, even if it will likely make it difficult to access your bank or credit union accounts and expose your financial information to criminals. More information is available at

Why Millennials Won’t Unplug From Facebook


” However, for some services, Facebook’s function extends beyond easier log-ins and simple information sharing — it informs the entire app experience. Millennials are apathetic about digital privacy. Thought Leadership data privacy Facebook Millennials Social Media

What Does Canada’s New Anti-Spam Legislation Mean for your Organization?

Melissa Agnes

For more information about this new Act, feel free to follow the below links (which I also used as references and the quotes included within this post): Canada’s Anti-Spam Legislation. Online Privacy Laws and Regulations

Physician Internet Defamation: How Doctors Can Deal with False Reviews and Protect Their Reputation

Melissa Agnes

A note about HIPAA: The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is essentially medical privacy legislation that, for purposes of this blog, prevents physicians from discussing patients and information about their health. By Whitney C.

A letter to break your heart


Print letters are becoming rare as we share more information via email and social media instead, and we are presented with more and more options to pay bills online and conduct all of our banking over the ‘net. Ironically, some recipients might feel that their privacy has been invaded.

Australia Joins Other Nations Investigating Facebook

Ronn Torossian

The purpose of the investigation is to determine if Facebook violated Australia’s privacy laws. Angelene Falk, information and privacy commissioner for the Office of the Australian Information Commission, told the media: “Given the global nature … READ MORE ».

Accidental data breaches are on the rise—is corporate email to blame?

Agility PR Solutions

The firm’s new report, Current Status of Data Privacy Compliance, also […].

Stuck in the middle


They also have access to information and insights that are afforded to a select few in most companies. Our privileged status comes with tremendous responsibility to protect the company’s privacy and safeguard confidential information.

Five ways marketers can prepare for GDPR

PR in High Definition

Facilitated by Firefly CEO Claire Walker, our team of experts included Simon Morrissey, Head of Data and Privacy at law firm Lewis Silkin, Nicholas Dunn-McAfee, Head of Policy and Research at the PRCA and Simon Loopuit, CEO and founder of trust-hub. From a reputation perspective, handling data in a respectful manner shows your customers that you are safe guardians of their personal information. No more ‘why is this company spamming me and how did they get my contact information?’.

Make your mobile phone valueless

David PR Group

Essentially, you should be prepared to wipe your phone of all its information at any time. All of your data and anything important should be backed up to the cloud so that if your phone is lost or stolen, your information won’t be compromised.

Getting Back on the Right Path

Waxing UnLyrical

Apparently there are better ways to handle this, as Matt Gemmell explained in the post that initially revealed the privacy breach. Business Guest Posts Marketing Social Media Dave Morin Michael Schechter Path privacy breach responding to criticismGuest post by Michael Schechter.

Why public relations must wake up to wearables

PR Conversations

And what is to be done with the information being captured? My personal concern is that as we gather information from around the world, we will be mapping knowledge, skills, behaviours and attributes that were relevant in the past but face redundancy in the future.