How employee communications technologies are enabling ‘continuous listening’

PR Daily

Two-way communication has long been the gold standard for internal communicators, but the latest employee communications technologies have made it a more tangible reality. COVID-19 and the rise of remote work has forced the rapid adoption of these workgroup-communications technologies.

Why Your Technology Company Needs PR

ImPRessions - Crenshaw Communications

A high-impact PR program can be a technology company’s greatest asset – provided it’s well conceived and skillfully executed. Yet even if the PR program is executed internally, public relations and influencer marketing can help put a tech company on the map. For a more mature technology business, they can help build a competitive advantage. The typical B2B technology customer is an educated buyer who may research his purchase for weeks or months.

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Critical Mention Names Vishal Padhye Chief Technology Officer

Critical Mention

NEW YORK — Critical Mention, the leading earned media platform, has announced the promotion of Vishal Padhye to Chief Technology Officer. The product roadmap includes major additions to the platform’s analytics capabilities, additional content sets and expansion of international coverage. .

Is Public Relations Management a Technology? [PR Tech Sum]

Sword and the Script

Managing customer relationships is a business process that’s virtually impossible to perform at scale without technology, even as the term CRM has become synonymous with the technology. Here’s the summary of news – the monthly PR Tech Sum – from the world of the PR technology vendors. >>> Two small international PR tech vendors Prezly, and Propel, both promote a similar concept ( here and here ).

How Phillips 66 uses its mobile app to keep employees informed and engaged

PR Daily

In response to the COVID-19 outbreak, the company is looking at new ways to use existing internal communications channels. This dramatic shift has made the job of internal communicators even more challenging—and critical—than before. While every organization has unique hurdles to overcome, all communicators share the need to keep employees informed and engaged through this ever-evolving crisis. This has all happened while people are learning new technology on the fly.

$100 Million M&A for Internal Comms Tool: What’s Older is Still News in Marchlyjunetember [PR Tech Sum]

Sword and the Script

Internal comms tool SocialChorus acquired by a PE firm; Burton-Taylor digs up revenue numbers; Nexis Newsdesk Simplifies news search; Propel adds broadcast monitoring Welcome to the beginning of September. billion global market for Media Intelligence/PR software and information solutions.”

4 tactics for courting international journalists

PR Daily

PR across most sectors has spilled over from domestic to international. Brand managers for products and services have targeted a global audience thanks to advances in technology, and that has resulted in a targeting of journalists on the same worldwide scale. Let’s lift the lid on how specifically to approach international writers: 1. International journalists are, for obvious reasons, predominately freelance. Keep the journalist informed of local launches.

Creating an internal task force around return to the workplace

PR Daily

Whether a percentage of your workforce has returned to the office, or will remain remote in the short or long-term, this is an issue that employees have questions around—and you need to be prepared to answer.Regardless of your organization’s timetable to returning to the physical office, waiting to create an internal task force on this issue is not recommend. The post Creating an internal task force around return to the workplace appeared first on PR Daily.

Is technology killing employee communications?

Communications Conversations

Two-fifths (42 percent) report missing critical information necessary to do their job caused by ineffective communication tools, with nearly half saying this was at least a weekly frustration. I believe a big reason employees are using words like this to describe corporate communications is simple: There’s simply much technology. And, the technology they are using isn’t easy to use. Internal social media tools (Yammer). Internal screens.

Monday Roundup: Internal Communications

Waxing UnLyrical

It’s impossible to communicate your brand’s value and mission to the general public without first communicating it well internally. So how can you gain cohesiveness in your organization through internal communications? The new ‘ABCs’ of Internal Communication: 3 steps to becoming a business communicator. The case for internal communications. Building Your Business With Internal Collaboration. Measuring employee engagement in internal communication.

Traveler Expectations for In-Flight Technology

Cision

Want to learn how travel technology impacts your brand? Read Cision Global Insight’s free “Integrating Travel Technology Into the Customer Experience” white paper today! Authors shared industry accolades , such as Emirates’ Information, Communication, Entertainment (ICE) system, received AirlineRatings.com’ s award for Best In-Flight Entertainment for the second year in a row. Featured Trends travel technology

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International Perspectives From PRSA’s Global Affairs Committee

PRSay

Quentin Langley, chair of PRSA’s Global Affairs Committee, teaches PR, marketing and journalism at the Fashion Institute of Technology and at Fordham University, both in New York City. We asked him how recent events have influenced international perceptions of the United States and its brands, and how the COVID-19 crisis has affected global communications. We have long been trying to understand the international perceptions of America.

We Can Control Our Communications Technology Destiny

PRSay

9 at the PRSA 2017 International Conference in Boston. No matter the size of the organization or the industry it operates in, every company faces the same challenge of effectively delivering important information and messaging. As technology has evolved and offered us as practitioners in the PR profession new ways of doing our work, communications should be getting easier and more engaging. 9 at this year’s PRSA 2017 International Conference in Boston.

Survey: Comms companies slow on the technology uptake

PR Daily

According to a survey from the Public Relations Society of America and APPrise Mobile , a sea change in how companies distribute internal content and coordinate messaging seems inevitable. Companies have been especially slow to invest in making internal content mobile-friendly. The report found that messaging technologies are being adopted at a “group level” in an à la carte fashion, rather than in uniform, companywide rollouts.

Working with Global Media: CNBC International and The Associated Press Share Tips

Business Wire

by Ai Arakawa, Senior International Media Relations Specialist Many of us in the PR/Communications business spend our days focusing on our work with local media. To find out, Business Wire Hong Kong invited two renowned journalists from the Associated Press and CNBC International to speak to a sold out and inquisitive audience at The Hub in Wan Chai. Ted Kemp just moved to Singapore to serve as managing editor, Digital of CNBC International.

Pornhub donates 50k masks and offers free subscriptions, digital platforms and tech partner to share COVID-19 information, and Tony Awards postponed

PR Daily

Tech companies and digital platforms partner to share COVID-19 information. The offerings include ad space for COVID-19 information and health messages, a custom Twitter emoji for the #AloneTogether hashtag and public service announcements from influencers on the shows “Love is Blind” and “The Circle.”. ” Why it matters: Getting the correct information in front of people is crucial during the COVID-19 pandemic. Internal communications. Technology updates.

Chats with Chip: Ryan Williams on Internal Communications and Measurement

Media Bullseye

The most recent episode of Chats with Chip featured a conversation about internal communications and measurement with Ryan Williams , a partner with Tekara Effectiveness. Ryan, who has 20 years of experience in this field, illuminated trends, difficulties, and advantages of formulating a regular plan to measure and implement internal communication tactics. Despite the positives of internal communications strategies, Ryan recognizes the difficulties.

3 ways CRM technology can make PR pros’ lives easier

PR Daily

You don’t have to write everything down by hand, keep reporter information in tabbed folders on a shelf in your office or send snail-mail pitches. Technology can make your life easier. This is because software firms get excited and blindly develop technology for its own sake, forgetting about the people for whom they are developing it. The technology you use should help you achieve this by enhancing the PR skills you already have. It can keep track of information.

Monday Roundup: PRSA 2015 International Conference

Waxing UnLyrical

I’m here for the 2015 PRSA International Conference where there’s absolutely no shortage of awesome speakers this year. Why: “Technology advances faster than government can adapt, so laws that were enacted before social media existed often determine its lawful use,” writes Eric Schwartzman as he explains why “everyone needs social media compliance training.” What do you hope to learn at the PRSA 2015 International Conference?

4 ways to get the most out of your communication technology

PR Daily

The technology that transforms our personal lives eventually finds its way into the workplace. In today’s mobile, mixed-media reality, we depend on internal blogs, community forums, and social media. Technology should be used to humanize and scale our communication, not to automate it. With the rise of technology like AI, the temptation to automate employee communication is high. Technology alone can’t do that for you. We are obsessed with our phones.

Critical Mention Launches Media Contact Database, Expands Earned Media Suite

Critical Mention

The release of our Media Contact Database is the culmination of months of tireless work by the Critical Mention engineering, DevOps, product and data curation teams,” said Vishal Padhye, Chief Technology Officer at Critical Mention. “We We are leveraging sophisticated technology and our amazingly dedicated curation team to set up processes that ensure that customers are always seeing the most current, accurate data.

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CBI sets out urgent requirement for internal and external communication on AI

Stephen Waddington

The Centre for Data Ethics and Innovation provides independent, expert advice on AI and data-driven technologies. PRWeek Strategic Internal Communications conference I’ll be speaking about the challenge of communicating with internal audiences about AI at the PRWeek Strategic Internal Communications conference in London on 6 December. Follow this link for more information.

Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

I will be talking about mobile, data and wearable technology as the drivers and ethics, real time and content as the issues. But public relations has always depended on persuasion, information, advocacy, the truth. Mobile, data and wearable technology. Their sensor technology and ability to communicate will accelerate and magnify the changes we are already seeing. But it will also increase the gap between the information haves and have nots.

Homebound? Turn Your Kids into Smart Voters

Scott Public Relations

When it comes to “down ballot” candidates, this may be challenging – sometimes there isn’t much information available. It took me an hour to find information on candidates running for judicial appointments in the 2018 election. When they were away at college, we sent them their mail-in ballots and information on local candidates that were on the ballot. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.

The splinternet — mankind’s fight over the internet

Doctor Spin

The splinternet (also referred to as cyber-balkanization or internet balkanization) is a characterization of the Internet as splintering and dividing due to various factors, such as technology, commerce, politics, nationalism, religion, and divergent national interests.”

What Makes News ‘News’

Scott Public Relations

Journalists have long been the “gatekeepers” of news and information in society. But even facing an intense increase in competition, reporters still rely on and look for some specific story elements to inform them which news is really ‘news’. Michael Grimaldi described these elements in “What Makes News” for PR Boutiques International. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.

Tech Tools Every PR Professional Needs To Succeed

ImPRessions - Crenshaw Communications

With news cycles changing moment to moment, the savvy use of simple technology tools by PR professionals has never been more important. Below are a few tools every PR pro should master to maximize efficiency and score points with internal or external clients. Cision is the go-to information hub for PR professionals in need of quick and verifiable information. communications Crenshaw Communications PR Fish Bowl public relations technology

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Critical Mention CEO Don Yount Named to PRWeek’s List of Most Influential People

Critical Mention

Before arriving at Critical Mention, Yount served as president of Corente, a cloud networking-technology company. Yount’s background in both finance and technology made him a logical choice for Critical Mention in 2016 and he has overseen a turnaround in the Company’s stature during his tenure. For more information please, visit www.criticalmention.com.

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The Misinformation Age: Misinformation, Lies, and Communications

Scott Public Relations

In a digital age increasingly free of traditional informational gatekeepers, it often seems as if lies pilot a jet while the truth rides a scooter. professor at the University of California at Irvine and author of the book “The Misinformation Age: How False Beliefs Spread”, explained at the annual meeting of PR Boutiques International that understanding how false beliefs propagate may lie in defining “belief” as a social phenomenon.

Advancing Healthcare’s Abilities: ABS Virtual Office

Scott Public Relations

Technology is rapidly changing the nature of healthcare: its capability, delivery, and efficiency. In order to help equip their therapists with the information they need, ABS developed the ABS Virtual Office, a smartphone-based program that connects in real-time with the electronic health records within the company. The Virtual Office is the first platform of its kind, one of the latest examples of healthcare integration enabled by technology.

Advancing Healthcare’s Abilities: ABS Virtual Office

Scott Public Relations

Technology is rapidly changing the nature of healthcare: its capability, delivery, and efficiency. In order to help equip their therapists with the information they need, ABS developed the ABS Virtual Office, a smartphone-based program that connects in real-time with the electronic health records within the company. The Virtual Office is the first platform of its kind, one of the latest examples of healthcare integration enabled by technology.

What Makes News ‘News’

Scott Public Relations

Journalists have long been the “gatekeepers” of news and information in society. But even facing an intense increase in competition, reporters still rely on and look for some specific story elements to inform them which news is really ‘news’. Michael Grimaldi described these elements in “What Makes News” for PR Boutiques International. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.

Being a Successful Communicator For Your Team

Scott Public Relations

Communicators can shape internal messaging to give employees a better understanding of their purpose and make their message resonate from the top down. Communicators can make sure that information and feedback are flowing freely within their organization, often by first getting feedback from employees with surveys and group sessions. As technology advances, and society moves forward with it, effective communicators don’t rest on their laurels with the system they have.

Wayfair donates to Red Cross amid internal protest over detention camps

PR Daily

We believe youth should sleep in beds with mattresses,” BCFS Public Information Officer Krista Piferrer said in an emailed statement. Yesterday, the company’s co-founder and chief technology officer, Steve Conine, convened a staff meeting that one employee described as both “packed” and “cringeworthy.” The post Wayfair donates to Red Cross amid internal protest over detention camps appeared first on PR Daily.

How COVID-19 has taught comms pros to lean into their strengths

PR Daily

Now with (just) a moment or two to reflect, I see that our ability to tap into available information about our internal and external audiences—combined with pivoting to new engagement models—were pivotal to our success. As the largest provider of payment and financial transaction technology for more than 1 million merchant locations, 20,000 banks and capital markets firms around the world, and an employee base of over 55,000 people across 52 countries, our reach is massive.

The Misinformation Age: Misinformation, Lies, and Communications

Scott Public Relations

In a digital age increasingly free of traditional informational gatekeepers, it often seems as if lies pilot a jet while the truth rides a scooter. professor at the University of California at Irvine and author of the book “The Misinformation Age: How False Beliefs Spread”, explained at the annual meeting of PR Boutiques International that understanding how false beliefs propagate may lie in defining “belief” as a social phenomenon.

Avoid Alienating Your Audience

Scott Public Relations

If you collect customer data on demographics and purchasing history, make sure to use that data to inform your content as well as your marketing to avoid alienating your base. If you’re in healthcare, insurance, technology or other professional services industries, and need help with a PR, marketing or social media campaign, contact Scott Public Relations. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.

Avoid Alienating Your Audience

Scott Public Relations

If you collect customer data on demographics and purchasing history, make sure to use that data to inform your content as well as your marketing to avoid alienating your base. If you’re in healthcare, insurance, technology or other professional services industries, and need help with a PR, marketing or social media campaign, contact Scott Public Relations. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.

7 ways to take a stand, engage talent and communicate internally

PR Daily

Experts agree that before planting your flag in an issue or patting yourself on the back for your good deeds, you should do a deep dive internally. How do you talk about yourselves internally and externally? Booz Allen Hamilton has communicated purpose through manager town halls, cascading the information to their direct reports. To brand themselves as leaders, organizations are deploying internal and external channels to reinforce their corporate stances.

This Is Our Lane: Why Gun Control is a Health Issue

Scott Public Relations

The NRA’s response to physicians’ concerns was to inform them via Twitter to “stay in their own lane.” If you’re in healthcare, insurance, technology or other professional services industries, and need help with a PR, marketing or social media campaign, contact Scott Public Relations. Sign up to receive our monthly advice on healthcare, insurance and technology PR: Scott Public Relations.