article thumbnail

Reputation Risk Insurance: Exercise Your Protection

Reputation Us

Risk and insurance professionals are putting increasingly less emphasis on physical assets, and more focus on intangible risks such as cyber threats, business interruption and reputational risks. Loss of reputation is a big risk for any brand. Employee abuse.

article thumbnail

The best way to insure your good reputation is to ensure your good reputation

PR in High Definition

There’s an insurance policy for everything these days – and we mean that literally. Whitney Houston insured her voice, Michael Flatley insured his legs – and America Ferrera insured her smile for $10m in 2007. However, in our industry, reputations are a bit less tangible – but you can nonetheless take out insurance to cover them! According to a study in 2018, reputation represents as much as 41% of the FTSE 100.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Eight Reputation Enhancement Actions to Take in 2023

Reputation Us

As we move toward a new year, ReputationUs encourages keeping your organization’s good reputation at the forefront of your business initiatives. Our annual list of Eight Reputation Enhancement Actions to Take offers guidance for the year ahead. Action 8: Insure Reputation Risks.

article thumbnail

Bad Reputation: The Co$t & Steps To Mitigate Risks

Reputation Us

“An’ I don’t give a damn ’bout my reputation. Joan Jett famously sang candidly about not giving a damn about a bad reputation. But ‘80s rock stars aside—a bad reputation will generally cause a financial hit more than a gain. REPUTATION RISK.

article thumbnail

Bad Reputation: The Co$t & Steps To Mitigate Risks

Reputation Us

“An’ I don’t give a damn ’bout my reputation. Joan Jett famously sang candidly about not giving a damn about a bad reputation. But ‘80s rock stars aside—a bad reputation will generally cause a financial hit more than a gain. BAD REPUTATION EXAMPLE.

article thumbnail

Insurance companies issue COVID-19 credits, Panera offers groceries as H-E-B sells restaurants’ meals, and Google bans Zoom

PR Daily

Here are today’s top stories: Insurance companies issue refunds and credits. Allstate, Geico, American Family Insurance and Liberty Mutual are giving consumers credits and refunds for their vehicle policies as the number of customers on the road has dropped with stay-at-home orders.

article thumbnail

Elon Musk’s Twitter Takeover: Lessons for Leaders

Reputation Us

Since taking over Twitter, Musk has put the world on notice that he’s in charge and more changes are coming,” Casey Boggs, president of the reputation and crisis management company ReputationUs, tells The Financial Brand. Then Twitter’s fate will depend on employee performance.

Twitter 78
article thumbnail

Measuring risk for ‘scandal insurance,’ Walmart defends gun sales, and yes, pumpkin-spice Spam is a thing

PR Daily

RELATED: Join us at Microsoft HQ for our 11th annual Employee Communications, PR and Social Media Summit. ]. Vulture recently published an article detailing the work of a team of data researchers for startup SpottedRisk, which “plans to sell ‘disgrace insurance’ to entertainment companies and commercial brands, making the risk of celebrity downfall as quantifiable and reimbursable as that of floods and car crashes.”.

article thumbnail

Physician Internet Defamation: How Doctors Can Deal with False Reviews and Protect Their Reputation

Melissa Agnes

The reality is that most anyone with a computer can cause very serious damage to your reputation: upset customers, ex-employees, ex-business partners, ex-spouses and more. Physicians are particularly vulnerable to reputation attacks for a number of reasons and, unfortunately, face a difficult challenge responding to them because of HIPAA restrictions. Combating False, Harmful Reviews and Protecting Your Reputation. Monitor your online reputation. By Whitney C.

article thumbnail

How to Create an Employer Brand That Attracts Top Talent

PRSay

It’s the reputation your company has as an employer. What are the common behaviors, habits and attitudes among employees? Next, you’ll need to know what makes your best employees tick. Confidence that the company is stable, financially healthy and unlikely to lay off employees.

Brand 179
article thumbnail

How offering historical context helps in a crisis

PR Daily

Here are some ways to tell that story to help bolster your reputation and build trust. VIRTUAL EVENT: Keep employees informed, engaged and inspired ]. Following the 1906 San Francisco earthquake and subsequent fire, Fireman’s Fund Insurance was devastated.

Crisis 193
article thumbnail

Communicators reveal work perk preferences and employer attributes

PR Daily

Which workplace facets attract top talent, and what aspects of the job drive long-term employee satisfaction? RELATED: Showcase your impressive employee comms—and top workplaces ]. Almost all organizations provide medical insurance and vacation time.

article thumbnail

Customer Service Is The “New” PR

ImPRessions - Crenshaw Communications

The best PR agency in the world can’t hold a candle to employees who are empowered to do the right thing. The best way to understand a company’s reputation — and its values — is to look at its response to customer reviews and complaints. A business can spend millions on brand reputation and community service. But a reputation can unravel quickly when a public-facing employee mistreats a customer.

article thumbnail

8 tips for health care organizations to foster better communication in 2016

Reputation Us

Here are eight forecasts for this year from the firm — presented as potential strategies for managing your reputation. Data security must be heightened to avoid Health Insurance Portability and Accountability Act violations that can negatively impact your organization’s reputation. Health care organizations have shorter lead times to address issues and preserve their reputations. Article originally published in the Portland Business Journal on January 5, 2016. link].

article thumbnail

List of winners: PR Daily’s Media Relations Awards

PR Daily

Pugh & Tiller PR: Raising Awareness for ProNavigator, the Google for Insurance. IMA Financial Group: Who will insure the metaverse? Daniel Zielinski: Insured Retirement Institute. Program: Connecting to employees and communities.

article thumbnail

Credit Union Times: CU Crisis Planning Essential

Reputation Us

” If your financial institution is in need to safeguard itself and its reputation from potential issues, we’d welcome your outreach: PR@LTpublicrelations.com. That’s why a crisis communications plan must be developed first before the inevitability of a data breach, a cyberattack or internal fraud sinks the credit union’s valuable reputation. “I’ve We’re in a crisis and we need your help,” Anthony Huey, president of Reputation Management LLC in Sarasota, Fla.,

article thumbnail

Ragan and PR Daily announce Media Relations Awards finalists

PR Daily

Pugh & Tiller PR: Raising Awareness for ProNavigator, the Google for Insurance. IMA Financial Group: Who will insure the metaverse? Daniel Zielinski: Insured Retirement Institute. . Program: Connecting to employees and communities. Winners will be announced Dec.

article thumbnail

Rise in Ransomware Attacks Demands Extra Crisis Vigilance

PRSay

Identify and engage a team with the skills and experience needed to simultaneously defend your company’s systems, reputation, customer relationships, and legal and financial interests. Enlist employees.

Crisis 132
article thumbnail

Five Types Of Bylined Content That Work For PR

ImPRessions - Crenshaw Communications

Educational content is particularly useful for any category with a long purchase cycle and steep learning curve, like software or insurance. Direct marketing to customers and employees through timely emails is also useful.

B2B 367
article thumbnail

Mark Zuckerberg, Wake Up!

Scott Public Relations

Facebook’s refusal to label or prohibit Donald Trump’s posts promoting police violence, in contrast with its own policies and legal guidance prohibiting speech that incites violence, is prompting massive protests from its employees, the media and social media.

article thumbnail

Starbucks covers travel for abortion, gender-affirming care, Ryanair CEO lets loose on Boeing and Americans want companies to take a stance on abortion rights

PR Daily

Here are today’s other top stories: Starbucks covers employee travel for abortion, gender-affirming care. According to the news release , Starbucks will offer reimbursement for employees who have to go further than 100 miles from their home to access these services.

Travel 104
article thumbnail

3 Steps for Effective Crisis Communications Management

Onclusive

Crisis communication strategies need to be designed for both internal stakeholders – employees, teammates, management – as well as a variety of external stakeholders – customers, partners, and of course the media.

article thumbnail

7 highest-ranked ESG brands for 2021

PR Daily

Here’s how brands that have the highest marks on environmental, social and governance issues earned their reputation. It’s a problem that is increasingly falling in the lap of communicators, particularly as it pertains to brand reputation. Insurance: State Farm.

Brand 129
article thumbnail

Future skills for public relations practitioners - World PR Day

Stephen Waddington

Internal communicators led on employee engagement, supporting the relationship between employees and management, and helping maintain productivity. Employees were a particularly complex stakeholder group during lockdown.

Publicity 198
article thumbnail

Three Questions Every Business Needs to Ask About Online Risk

David PR Group

Having recently written a book about online reputation issues , I spend a lot of time thinking about online risk, and I am increasingly interested in cybersecurity. Online reputation and cybersecurity are both interconnected and of critical importance for most businesses. Hackers prefer some industries while online reputation problems can have greater impact with other types of businesses. Do your employees touch private data? .

Groups 40
article thumbnail

3 telltale signs your downsizing has created a diversity desert

PR Daily

Instead of nurturing a sense of belonging, however, there are troubling signs that employers might be using the pandemic as an excuse to push out certain employees. Underrepresented employees, however, could still see that internal efforts did not yield lasting change.

Employee 178
article thumbnail

5 strategies for improving health literacy with digital signage

PR Daily

Let’s use innovative technology such as digital signage in hospitals to consistently engage patients and employees at the point of care. Improve health literacy and optimize digital signage communications with these five strategies: [FREE DOWNLOAD: How to manage online feedback and brand reputation]. Offering helpful tips, reminders, and support on monitors in nursing stations and employee break rooms can go a long ways to moving health literacy forward.

Insurance 103
article thumbnail

PR Advice For CEOs Under Fire

ImPRessions - Crenshaw Communications

It helps to hire a top PR firm , but even the best advice may not salvage a reputation. What can PR and reputation experts take away from the resulting media coverage? In a statement before his testimony in front of the Senate Banking Committee, Wells Fargo CEO John Stumpf did what reputation experts generally counsel clients to do in the case of a breach of public trust. And in any other year they might have worked to quell controversy and recover its reputation.

article thumbnail

What to consider before ‘rage-quitting’

PR Daily

Bureau of Labor Statistics report, the number of employees who quit increased to 3.9 This tumultuous job market is fueling “The Great Resignation” and is prompting droves of employees to abruptly leave their roles in search of greener pastures. Earning a bad reputation.

Insurance 133
article thumbnail

Formulating a comprehensive stand on thermal coal and oil sands

PR Daily

The specialty insurer Axis, seeking to publicize its stepped-up efforts on climate-risk mitigation, started its campaign internally and touched all the bases on its way to a coordinated rollout. I serve as chief communications officer at Axis, a leading specialty insurer and global reinsurer.

article thumbnail

3 ways PR pros can weather a crisis and come out on top

PR Daily

As the chief communications officer of Clover Health, Jason Alderman uses data analytics and machine learning to help talk about health insurance. Inform your employees first. “An An employee should never learn about a crisis by seeing it in the media before they hear it from you,” Alderman says. This becomes increasingly more important when the news affects employees, such as big financial announcements, implementing a new business model, store closings and layoffs.

Crisis 147
article thumbnail

Doordash hails new investment in workers, how Gen Z uses LinkedIn, and Elle Magazine pledges to go fur free

PR Daily

For the new service, Doordash will employ full-time courier employees who are actively managed, and use a new, internal app designed specifically for them. These roles will include traditional benefits like medical, dental and vision insurance.

LinkedIn 121
article thumbnail

Is AI Chat the Ultimate Cheat Code?

Mindful Marketing

In addition, one of the worlds most successful companies, Amazon, has supposedly warned its employees about the dangers of sharing code and other confidential information with the chatbot for fear it will mimic internal data.

Marketing 112
article thumbnail

Instagram boss defends podcast interview, how testing can reduce COVID-19 risk, and Latinx workers share about the impact of colorism

PR Daily

At Zillow, we’ve seen early proof of this: We began 2020 with employees in 31 states, and we now have employees in 49 states. The letter is just the latest example of how companies are trying to bolster employer reputations and woo new workers in a competitive market.

article thumbnail

Thousands of brands’ ads found on sites with COVID-19 misinformation, Facebook labels UK climate change posts, and job listing language leads to museum’s leadership change

PR Daily

The New York Times reported : A group of 85 Newfields employees and members of the board of governors released a public letter on Tuesday calling for Venable’s resignation.

article thumbnail

Communications Week welcomes comms leaders to 2022 Advisory Board

PR Daily

Andrew Bowins is known for his work in large, complex multi-national organizations managing difficult and highly sensitive brand, reputation and communications issues. Lanita Withers Goins, AVP, Employee Communications Services, Arch Capital Services.

article thumbnail

What to know—and share—about the CVS/Aetna deal

PR Daily

Health has announced plans to buy insurance giant Aetna for $69 billion, a deal likely to reshape health care in the United States. Communicators will be scrambling in the coming weeks to explain the effects of the proposed acquisition on consumers, health care employees and communities nationwide. On the other hand, consumer advocates fear the deal could limit choice by making it more difficult for new organizations to compete with bigger, more established insurers.

article thumbnail

Aetna scrambles after CNN report reveals doctor didn’t view patient medical records

PR Daily

Health care insurer Aetna is on the legal and PR defensive following a report that some called “shocking.”. California’s insurance commissioner, Dave Jones, launched an investigation into Aetna’s practices and protocols after its former medical director admitted under oath that he didn’t view patient files when approving or denying claims. That is how they are trained, as physicians and as Aetna employees.

article thumbnail

Announcing PR Daily’s 2018 Corporate Social Responsibility Awards finalists

PR Daily

Organizations that take a stand for something and publicly express an interest in helping their communities and customers are becoming highly favored among employees and consumers. Stakeholder/Employee Engagement. Honeywell Humanitarian Relief Fund: Providing Disaster Relief Directly to Employees and their Communities, Honeywell. Worth It, UFG Insurance. Employee Volunteer Program.

Corporate 129
article thumbnail

Why and how companies are turning to brand journalism

PR Daily

If your business is doing something right, then you have intelligent employees with informed viewpoints. Jennifer Miller, former managing editor of the Boston Herald, has the same role at Coverage , the insurance provider’s news service.