Remove Employee Remove Information Remove Privacy Remove Technology

Report: Consumers say tech companies can do better on privacy and more

PR Daily

A recent FleishmanHillard report about reputation management and technology highlights the struggle to maintain consumers’ trust amid data breaches, privacy concerns on social media platforms, and increased hate speech online. Though almost 60% of consumers in the United Kingdom think that technology companies are currently regulated the right amount, just over half of U.S. Users’ data collection and privacy aren’t consumers’ only area of concern, though.

Is Google Glass Just Another Nail in Privacy’s Coffin?

Melissa Agnes

A look at Google Glass’s privacy issues and terms of service by Judith Delaney, attorney. In other words the “let them eat cake” attitude by Google and some of its employees (you know – the Marie Antoinette attitude towards the French masses that eventually got her beheaded) have in truth displaced and disrupted lives. This leads me to and enforces my second reason for writing this article: The use of Google Glass to invade and violate the privacy of others.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Zoom criticized for privacy and data concerns, Airbnb apologizes and pledges $250M to hosts, and NPR skips April Fools’ Day

PR Daily

Also: Influencers’ communities ask how they can help, Uber offers free rides for frontline health care workers, how communicators are sharing information during the pandemic, and more. Here are today’s top stories: Zoom slammed for privacy concerns and data sharing. As the virtual conference platform’s membership and meeting numbers are sharply rising, so are privacy concerns. However, convenience doesn’t negate people’s right to privacy. Technology updates.

Zoom chief focuses on winning back trust, Hobby Lobby closes and furloughs most employees, and Apple makes COVID-19 face shields

PR Daily

Following backlash over data sharing and privacy concerns, Zoom has been scrambling to fix its default settings to regain consumer trust and stop “Zoombombing” incidents. Among the privacy features Mr. Yuan now promises is an option for end-to-end encryption to safeguard conversations, he told the Journal. Zoom had previously advertised such a feature, but security experts discovered the underlying technology provided a lesser level of data protection.

Why 2020 will be a year of ‘actionable social purpose’

PR Daily

Social good drives business and attracts employees. Almost two-thirds of employees think their organizations should focus on communicating strategy, value and purpose, and eight out of 10 consumers say they want their brands to have a social purpose, with millennials expecting it as a point of entry before they even consider a brand. Data privacy regulations intensifies. Employees and consumers are aligned in their demands: Keep our data safe.

Google, Microsoft and Verizon challenge Zoom, retail sales decline to new low, and PlayStation launches ‘Play at Home’ campaign

PR Daily

Verizon is acquiring Blue Jeans Network, The Wall Street Journal reported , to “bolster Verizon’s business group as the carrier rolls out faster 5G networks and pitches new applications of wireless technology to its largest corporate customers.”. Meanwhile, Zoom has turned to security consultants and privacy experts to fix its security issues and fix its image following a slew of negative headlines and “Zoombombing.”. VIRTUAL EVENT: Keep employees informed, engaged and inspired ].

Dawn of the Intelligently Automated Agency

PR 20/20

Artificial intelligence is accelerating change in the marketing industry, and your career: Consumers will demand greater personalization , while wanting to control their data and privacy. Technology will get smarter , intelligently automating traditionally human-powered activities while adding layers of complexity to your martech stack. This is the same approach, and technology, used by major media companies to write earnings reports, sports stories and election results.

Google co-founders step down, Riot Games pays $10M in harassment suit, and most consumers distrust organizations’ data use

PR Daily

Also: Coalition issues a privacy framework, TikTok faces lawsuit over data collection, tips for mining great stories within your organization, and more. Good morning, PR pros: A coalition of trade organizations and companies called Privacy for America has announced a “comprehensive new framework” proposal for privacy legislation across the United States. — Privacy for America (@privacy4america) December 3, 2019.

As public trust ebbs, workers turn to employers for info and assurances

PR Daily

As COVID-19 surges and people’s trust in government entities wanes, employees are seeking reliable information and guidance from their organizations. Jonathan Jordan, Edelman’s senior vice president for employee experience and business transformation, cited Edelman Trust Barometer statistics to offer keen insights on business life amid the pandemic. There is this general distrust or decline in trust in government, so [employees] are looking to CEOs to lead,” Jordan said.

Goldman Sachs issues diversity challenge, 23andMe lays off 100, and Sonos chief apologizes after backlash

PR Daily

The future of search might hinge on the success of voice-activated artificial intelligence, but the technology isn’t ready for the spotlight just yet. Despite the number of professionals who predict voice search will dominate in coming years, most consumers still find the technology frustrating. However, as the technology improves, consumers could greatly increase their reliance on these systems, and brands that aren’t ready for the change could be left behind.

Muddling through the COVID-19 crisis: celebrating human spirit and ingenuity

Stephen Waddington

It followed support from the Treasury for large employees a week ago. Privacy cedes to massive tech onboarding The last two weeks have seen a massive technology onboarding across society. Privacy concerns have evaporated. Everyone seems to have discovered a friend in the army, government or health service with insider information. The marketing and public relations business has shifted to education and public information.

Crisis 128

15 Social Media Trends to Follow in 2019

Critical Mention

With the data privacy scandal that rocked Facebook in 2018, transparency became a critical social media trend this year. Employee advocacy. We all know the potential of influencer marketing, but another effective tactic is to turn your employees into brand advocates. This new technology enables 24/7 availability. It also stores user-related information that your sales agents can use to approach potential customers and seal the deal.

Building a Global Media Brand with HubSpot [Case Study]

PR 20/20

Regardless of whether marketers embrace AI, it is accelerating change in the industry: Consumers demand greater personalization, and want to control data and privacy. Technology will get smarter, intelligently automating traditionally human-powered activities while adding layers of complexity.

Pepsi’s new catchphrase, TikTok’s transparency report, and the best times to post on social media

PR Daily

Also: Amazon employees lash out at company policy restricting climate change protests, secrets to making a splash with Facebook videos, PR pros and lunchtime, and more. Through regular updates, we aim to give our community the opportunity to better understand the actions we take on their behalf and evaluate us based on up-to-date information. … Amazon employees clash with company over climate change protests.

4 ways newsrooms shine the spotlight on company stars

PR Daily

Whether your business is health care or aerospace, a modern newsroom is also an ideal place to promote internal expertise, tout specialists and humanize employees and customers through storytelling. Recently, two employees from the Human Exploration team, among them a former NASA astronaut, led a video tour of the habitat mockup, discussing the habitat’s capabilities. “We Offer useful information on evergreen topics.

Want To Work In Tech PR? Here Are 5 Questions

ImPRessions - Crenshaw Communications

Take my agency; we focus on tech PR, with a particular focus in B2B technology. Sometimes we get down in the weeds, discussing whether an embargoed or exclusive strategy might work, and though smart people can disagree, we’re usually looking for a realistic and informed approach. In technology PR work, there is no shortage of land mines. Public relations is an intensely competitive industry.

Ashley Madison CEO steps down following hack

PR Daily

The company’s CEO, Noel Biederman, stepped down Friday, weeks after account information—including emails and logins—for Ashley Madison’s roughly 37 million users was posted online following a website hack. Not only did Ashley Madison promise its users secrecy, it also offered them the option of deleting the personal information associated with their accounts for a $19 fee. for information that leads to the arrest of the hacker(s) involved.

10 tips for avoiding legal problems in emails

PR Daily

Perhaps it has happened to you: A fellow employee emails a joke that’s meant to be funny, but you find it offensive. The confidential information you carelessly forward could cost you a major client. To spare you that fate, we’ve rounded up advice to ensure that your communicators, executives and employees are briefed on the legal challenges of email (along with social media). So email isn’t the channel for things employees would say in confidence, he says.

5 PR lessons from CES 2020

PR Daily

However, there are many insights to glean from Consumer Technology Association’s forward-facing event. By focusing on personalization, Samsung’s Ballie showcased the human component of artificial intelligence and other technological advancements. Instead, find ways to implement existing solutions or create new ones that help your audience meet their needs more quickly—or that help your employees to be more productive and efficient.

How Emerging Social Networks are Applying Economic Models to Attention and Content

Where the Fishermen Ain't

Charles , a former Reddit employee who was originally hired to figure out Reddit's cryptocurrency strategy. DATT is presently at the proof-of-concept stage and Charles is "seeking to find a technical co-founder who understands blockchain and web technologies." . One would imagine that any social network endorsed by the hacktivist collective Anonymous would have to be open-source, encrypted end-to-end, and fully dedicated to privacy.

Lawyering up on Data Protection and Cybersecurity

The Stalwart Blog

Metaverse Law focuses exclusively on data privacy and cybersecurity, so I help businesses with their compliance obligations under these new privacy and cybersecurity rules, bring in third parties to assess the security systems and help them deal within an instant. And so as long as they’re collecting sensitive data, that could be customer data, customer lists, financial data, healthcare data, information in the Cloud, a lot of them are covered by these new laws.

Data 60

7 traits of excellent PR agencies

PR Daily

Great PR agencies aren’t afraid to give up some free information—they know that that’s the best way to show their expertise and attract clients. RELATED: Create TED-worthy messages for your employees, clients and consumers. ]. Make sure that any PR agency you choose is always up-to-date with the latest news and information. As soon as Google changes its algorithm or Facebook updates its privacy settings, your PR agency should know how to shift your campaign to adapt.

Agency 131

15 Social Media Trends to Follow in 2019

Critical Mention

With the data privacy scandal that rocked Facebook in 2018, transparency became a critical social media trend this year. Employee advocacy. We all know the potential of influencer marketing, but another effective tactic is to turn your employees into brand advocates. This new technology enables 24/7 availability. It also stores user-related information that your sales agents can use to approach potential customers and seal the deal.

CBI sets out urgent requirement for internal and external communication on AI

Stephen Waddington

Ethics, employee engagement and wider stakeholder management are the three pillars of the CBI’s report AI: Ethics into practice. The Centre for Data Ethics and Innovation provides independent, expert advice on AI and data-driven technologies. Opportunity for professional communicators According to the CBI businesses face key ethical issues to empower employees to explain complex algorithmic decisions to customers. Follow this link for more information.

8 tips for health care organizations to foster better communication in 2016

Reputation Us

With ongoing data breaches in the news, patients will continue to have concerns about privacy issues, as will providers and payers. One of our firm’s largest health care clients has dropped the need for obtaining Social Security numbers from its patients, helping to solidify privacy efforts. With mobile technology comes engagement. This is essential whether updating patients about insurance changes or explaining new technologies.

8 data protection tips for PR pros

PR Daily

After all, PR professionals often have access to important files like drafts of press releases yet to be distributed or spreadsheets with sensitive information on company financials. As the world has become more digital, the stakes for what hacking and phishing (when a scammer uses fraudulent emails, texts, or copycat websites to get you to share valuable personal information ) can do to an individual or organization are higher than ever.

Data 116

How Emerging Social Networks are Applying Economic Models to Attention and Content

Where the Fishermen Ain't

Charles , a former Reddit employee who was originally hired to figure out Reddit's cryptocurrency strategy. DATT is presently at the proof-of-concept stage and Charles is "seeking to find a technical co-founder who understands blockchain and web technologies." . One would imagine that any social network endorsed by the hacktivist collective Anonymous would have to be open-source, encrypted end-to-end, and fully dedicated to privacy.

Brands donate to frontline workers, Yelp pauses GoFundMe effort after backlash, and Ralph Lauren to make 250k masks

PR Daily

Krispy Kreme is giving health care employees a free dozen doughnuts each Monday through May 11: Hey healthcare pros! Inspired by the generosity of our partners (employees), we are offering all front-line responders a free tall brewed coffee at participating stores in the US. You can also get your employees involved with the effort, as well as sharing the news. Tip: You could give them to customers and employees.). Technology updates.

9 Ways to Become a Marketing Artificial Intelligence Pioneer

PR 20/20

But, at the most basic level, it’s just smarter marketing technology. Therefore, you should think about it the same way you would every other marketing technology investment. And you can’t just go buy a single AI platform to replace all your existing technology. So, your marketing technology stack will likely expand, which obviously creates complexity if you don’t plan ahead. Become an informed buyer of AI-powered technology.

J&J offers to settle in Ohio, consumers question leaders’ ethics, and how TikTok fills a specific niche

PR Daily

It’s not about privacy and friends, but strutting on the world stage. Taking notes can be tedious and time-consuming, but technology might finally have an answer for tired typists. However, companies should think about privacy concerns as they plan to capture conversations from their employees and customers. Also: How artificial intelligence is changing transcription, Nike chief sidesteps doping scandal, and PR pros’ favored platforms for video.

Popeye’s chicken sandwich returns, Adobe breach hits 7.5M, and rushing to measure ROI won’t produce results

PR Daily

Also: Juul to lay off 500 employees, Apple debuts more-inclusive emojis, Walgreens pivots from clinics to Jenny Craig partnership, and PR pros’ greatest fears. The software company recently announced that it left millions of Creative Cloud subscribers’ information unsecured for roughly a week, potentially exposing their emails, member IDs and other information. In an age of constant security breaches and data privacy concerns, most consumers recognize this.

FTC Endorsement Guidelines: What Agencies Need to Know

Shift Communications

For example, if an ad features an endorser who’s a relative or employee of the marketer, the ad is misleading unless the connection is made clear. The reason is obvious: Knowing about the connection is important information for anyone evaluating the endorsement. Of course, the outcome in the Hyundai matter depended on specific facts, including non-public information submitted to the staff. Consumer Privacy Is Also an Issue.

30 Pragmatic Marketing and PR Predictions for 2020

Sword and the Script

And then knows how to leverage this information to persuade you to purchase or act in a certain way.” 11) Privacy regs bring back the basics. The consumer privacy battle will rage on, and marketers will be affected by new data privacy regulations. Note: Mr. Galant is the CEO of Muck Rack, which is also one of the companies I track for my writings on PR technology. Note: Talkwalker is one of the companies I track for my writings on PR technology.

Many fooled by Instagram hoax, Spicer joins ‘Dancing with the Stars,’ and LinkedIn shares coveted skills

PR Daily

Also: Consumers ridicule care guidelines for Apple’s credit card, how to prepare for another privacy act, and a heartwarming tale from Orlando’s airport. Good morning, PR pros: Today’s technology trends call for particular skills, and communicators who embrace them are head and shoulders above the competition. Here are today’s top stories: Instagram privacy hoax hooks big fish. The California Consumer Privacy Act (CCPA) takes effect Jan.

Uber pivots from forced arbitration for sexual assault victims

PR Daily

On Tuesday, the ride-hailing company announced that it was ending its mandatory arbitration clause for those that allege sexual harassment or assault from Uber employees, drivers or other riders. So moving forward, survivors will be free to choose to resolve their individual claims in the venue they prefer: in a mediation where they can choose confidentiality; in arbitration, where they can choose to maintain their privacy while pursuing their case; or in open court.

A Marketing Approach to Prove PR Value; Off Script No. 45: Stacey Miller of The Auto Care Association

Sword and the Script

Internally, we were faced with disparate technology systems and metrics that made it hard to create a baseline and goals for our team. I welcomed that challenge as an opportunity to implement a stack of technology that enabled us to determine what our current audience and awareness really is, and measure that over time to show the effectiveness of our communications. 3) Data privacy seems to be a marquee issue for the association. employees in the U.S. –

Meredith’s Jill Davison: ‘No better time for us to have an impact’

PR Daily

She says anticipating where the story will go, which reporters might call and what employees might say on social media can be an important tactical advantage in such a crisis. It starts, she says, with bringing in all the stakeholders, from employees and managers to HR reps and communications staff: “We put together an FAQ. She also says you have to anticipate that many employees, as soon as they are told, will go to Facebook to vent their feelings.

Chats with Chip: Ryan Williams on Internal Communications and Measurement

Media Bullseye

According to Ryan, organizations should survey both employees on the front lines of the business and senior executives. Surveying the general population of employees tells the organization if their needs are being met, while surveys of senior executives show the effectiveness of their transparency and communication tactics. Surveying employees about sensitive questions can produce unwillingness to provide true responses. How do we view that information flow?

SHIFTxSW – See Y’all Next Year

Shift Communications

However, what they should focus on is: what has the event become; who does it cater to; is it relevant for my brand or my employees? Every year you will read recaps of products, technologies and parties within the interactive portion of the event. Apple has made Privacy/Policy/Security Everyone’s Concern: Throughout interactive, there were a multitude of conversations on encryption, consumer privacy and government involvement in private sector product development.

Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

I will be talking about mobile, data and wearable technology as the drivers and ethics, real time and content as the issues. But public relations has always depended on persuasion, information, advocacy, the truth. Mobile, data and wearable technology. But why be afraid of big government when we freely provide our life story to social networks and give up our privacy to airlines in return for a bribe of a few more air miles. Doing right by your employees.