Person-to-Person Communication: The Human Side of Public Relations
Waxing UnLyrical
APRIL 15, 2013
'(Ed: Today’s Tax Day in the U.S. Are you all squared away?). I had an interesting (to me) exchange of thoughts with a reader of my own blog recently on the subject of person-to-person communication. I had written about a reassuring experience I had in a restaurant during which the young woman who took my order had initiated and maintained eye contact every time she came to my table.
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