February, 2014

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Will Paula Deen’s Comeback be Successful, Or Did Last Year’s Crisis Bury Her Too Deep?

Melissa Agnes

'It has been announced that Paula Deen is prepping her comeback. Less than a year after her disastrous issue-made-crisis on account of her serious lack of proper crisis management , Deen has created a new company, Paula Deen Ventures, which is reported to be backed by Phoenix-based investor, Jahm Najafi. With Steven Nanula appointed CEO of Paula Deen Ventures and multi millions (reported to be between $75 and $100 million) in backing from Najafi Media, this new team has high hopes for making thi

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How to Evaluate Multiple Job Offers

PR Job Coach

'If you are one of the fortunate few to begin benefitting from the slow-going jobs recovery you are in an enviable position. Furthermore, if the offers number more than one you truly are in an exceptional position and can count your lucky stars for your luck, diligence, experience and brilliance. In a recent New York Times editorial , Thomas Friedman opines about the factors necessary to get a job at Google.

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3 Things You Don’t Know About Social Media Monitoring

Waxing UnLyrical

'Guest Post by Eric Schwartzman . Advanced social media monitoring skills are a critical component of effective social media communications. This is why social media monitoring training is so important. But with more and more monitoring platforms gobbling up big data, and as individuals become increasingly concerned about their personal privacy rights online, social media privacy training and social media surveillance training have become equally critical.

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Storytelling Tips to Make Your Brand More Relatable

Lauri Pehar Borsh

By Richard Brownell | PR News Online 02/11/2014. The ability to tell a story is a fundamental skill that all good brand communicators should possess. Storytelling not only shares information, it makes that information relatable to the audience, humanizing complex ideas and offering fresh perspectives. Christopher Hammond, senior vice president of corporate communications for Wells Fargo, shares some tips here on how to enhance your brand’s message through storytelling. #1.

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Peter H. Paulsen’s Inspiring Tale Continues to Resonate in 2024

Two years after its initial release, Peter H. Paulsen’s book, From Brick and Mortar to Prosperity, continues to inspire readers around the globe.

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How Pharmaceutical Marketing is Rewriting the Rule of Seven (One Potential Side Effect at a Time)

Stern + Associates

'In marketing, there’s a well known adage claiming consumers need to be exposed to a message at least seven times before it registers meaningfully. This “Rule of Seven” is being utterly obliterated, however, by pharmaceutical marketers. And it’s not necessarily a good thing. I’m referring to the seemingly endless series of television commercials for prescription medications, mainly for the treatment of chronic diseases.

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Pizza Hut is the Most Recent in “Fast Food Disgusts”, But Is It a Crisis?

Melissa Agnes

'From Domino’s Pizza to Taco Bell to KFC – and the list goes on and on – it seems that the fast food industry is always finding themselves in hot water. Unfortunately, each episode tends to be about something disgusting that has been done with the food. Today we have a new one to add to the list: Pizza Hut. This one may even take the prize for most disgusting, stomach-curling and make you swear off fast food joints for good.

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Lessons for critical communications from the Sochi Olympics

Melissa Agnes

'By Garth Rowan, Communications Consultant and member of the Agnes + Day Crisis Intelligence Team. When bad things happen, some of us rise and some fall. These are the times when you want to tap into the mindset of an Olympic gold medal winner. Why? It’s all about high stakes performance and that’s where similarities between the world of the top athlete and the crisis communicator run parallel.

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Apple’s Huge Security Breach and Lack of Proper Crisis Communications

Melissa Agnes

'Apple is in the process of fixing what The Globe and Mail has called a “gaping hole” within their security software, “which gave spies and hackers the ability to grab e-mail, financial information and other sensitive data.” What a nightmare. We know (or at least we should know) that we’re always at risk of security breaches and hack-attacks when it comes to the online world.

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Apple Fixes its Security Breach But Does Not Mention It

Melissa Agnes

'I recently read a book – a really great book – titled “The Presentation Secrets of Steve Jobs” Within the book, Carmine Gallo, the author, kept saying things like (and I’m paraphrasing) “unless you’re Jobs and cofounded Apple, you can’t get away with xyz” These comments are what filled my mind as I updated my Macbook Air to fix the security breach that we were all made susceptible to, and I read the following: Nowhere within this update info

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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Successful Startup Story: Fresh and Fluffy Natural Dry Dog Shampoo

Waxing UnLyrical

'Disclaimer: Fresh and Fluffy is a client of RedShift Writers. Their placement on this outlet is in keeping with WUL’s tradition of sharing causes for good and businesses doing good through community engagement, locally and around the world. Fresh and Fluffy is happy to do what it can to help pets and people live a better life. This is their story.

Local 95
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Have You Heard of the #CoolestInterviewEver?

Waxing UnLyrical

'Disclosure: HCL is a client of my agency, Six Degrees PR. However, the campaign partners are ITSA Brand Solutions and FrogIdeas. I thought this was an interesting campaign, and wanted to share my thoughts with WUL readers. Have you ever been to an interview where you don’t have to speak at all, yet are expected to answer whatever the interviewer asks?

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Happy 4th Birthday, #measurePR: The Queen of Metrics Returns!

Waxing UnLyrical

'Do you know what Feb. 2nd was? Go on, guess, I’ll wait… It was #measurePR’s 4th birthday! Yes, the chat which has become somewhat of an institution as far as industry-wide digital PR events go (and I am thrilled about that), has been going strong for four whole years. Whodathunkit?! Back in 2010, Ms. Katie Paine was our very first guest.

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Friday Funny: Vintage Smartphone

Waxing UnLyrical

'The weather outside is frightful. I should know; I was the victim of black ice yesterday. So while my right arm is badly bruised and oh SO painful, Thankfully, nothing is broken. Hopefully I’ll be typing normally soon, and my husband is making me RICE like crazy. Still, I’m off to xPotomac today. Since I’m reduced to one-handed iPhone typing for the most part, I thought it’d be great to share this Friday funny from John Atkinson.

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Adapting to the Future: The Evolving Role of Crisis Management Firms in a Rapidly Changing World

As the Internet continues to grow and change, the role of Online Crisis Management firms is evolving. This article explores how these firms are adapting to the new topography of Online Crisis Management. Through interviews with industry experts and case studies, we uncover the key strategies and tactics that are driving success in this dynamic field.

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Monday Roundup: Making Connections

Waxing UnLyrical

'Good morning! Today’s President’s Day here in the U.S. Anyone lucky enough to have a day off from work? Connections are an essential part of the human condition. Making the right connections can lead to big things… perhaps even the presidency! So this week’s roundup features seven posts from around the web that focus on just that: making connections. 1.

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Friday Funny: Social Media Complexity

Waxing UnLyrical

'This week I’ve been in Atlanta speaking at the Solo PR Summit (which was great , btw!). I know I haven’t been writing much lately, and I promise I will start to do that soon. But in the meantime, here’s a super cartoon from Sean Nicholson to kick off your weekend. This one’s for you, Mary Barber (inside joke, I’ll let you in if Mary says “OK”).

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Monday Roundup: Overcoming Obstacles

Waxing UnLyrical

'So. It’s still cold here. What about where you’re at? Hmmph. Image: Siddharth Sharma via Flickr, CC 2.0. Whether we like it or not, obstacles are a part of life … and work. And part of life – and what makes work fun – is figuring out how to overcome them. That’s the focus of this week’s roundup: overcoming obstacles (and after reading this post, you may be able to identify some of these in your own business).

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Monday Roundup: Being Social

Waxing UnLyrical

'Good morning! So… how have you been surviving the cold? Me, I got bronchitis (I know, I say that as if it’s something to be proud of). I hope you didn’t, and if you’re reading this from a beach somewhere, don’t even talk to me. You know that’s a joke, right? Image: Link Humans via Flickr, CC 2.0. Social media is all around us, but what does “being social” actually mean?

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Communicating During a Crisis & Navigating the Chaos

Speaker: Shawna Bruce, Director of M.D. Bruce & Associates Ltd.

Are you ready to face the unexpected? When the stakes are high and the pressure is on, there's no time to waste - you must be prepared to communicate clearly and confidently. In today's unpredictable world, mastering the art of crisis communication is a must-have skill for any public relations professional. Whether you're facing a weather disaster, a cyber attack, or a PR nightmare, knowing how to craft a clear and compelling message can mean the difference between chaos and calm, confusion and

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Friday Funny: Things of the Internet

Waxing UnLyrical

'Anyone else hit by Winter Storm Pax ? I spent yesterday morning shoveling. There’s more ahead today. I’m not happy about it. Oh well … Oh! Happy Valentine’s Day! Have you ever wondered exactly what makes up the “Internet of Things”? Btw, that’s what Peter Corbett will be speaking on when xPotomac rolls around on Feb. 28.

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Super Bowl: Mixed Messages … and Muppets

Stern + Associates

'A couple years ago, I wrote about the marketing impact of Super Bowl ads. I haven’t felt terribly compelled to do so since. Apart from when Roseanne Barr took a log to the chest for Snickers (And who wouldn’t! They are deeeelicious.), the ads just haven’t done it for me. But then came Super Bowl XIILXXVLMMI or whatever it is. (Forty eight, if you’re keeping score at home.

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By: Not just numbers, but the RIGHT numbers - NOW Communications

Katie Paine's Measurement Blog

[…] outcomes. Figure out what those measurements are, and keep refining them. (Beth Kanter and Katie Delahaye Paine‘s book Measuring the Networked Nonprofit can walk you through just how to do that.) You may […].

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How to Avoid the Thought Leadership Commodity Trap

Stern + Associates

'Last weekend was the Super Bowl, a big game between the two best football teams in the nation. Yet, somehow so much of the Super Bowl talk – before, during and after (especially given this year’s romp by the Seahawks) – is dominated not by on-the-field plays, but by the commercials. Blame the media. Granted, it’s not entirely unwarranted: the game is the biggest single event of the year for the advertising industry too—companies bring out their best marketing teams and shell out millions of dol

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Discover the Actionable Habits of the World’s Best Strategic Communicators

Communication professionals can sometimes face difficult questions from internal stakeholders about the impact of their PR marketing initiatives. We know that nearly half of these professional say they need help with turning their PR data into actionable insights; and at least 20% don’t think they can measure their campaigns at all—but what if we told you all these obstacles can be easily combatted if you implement a few key habits.

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Monday Roundup: All You Need Is Love

Waxing UnLyrical

'Happy Monday! If you’re in Cleveland, I hope I’ll see you tomorrow (I’m speaking to the PRSA chapter). If not, then you’ll just have to imagine what fun we’re having. OK. Let’s kick off the week with your weekly roundup. Since this Friday is Valentine’s Day, this week’s roundup features seven posts from around the web that focus on compassion, humanity, and of course, love.

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Professional Curiosity Doesn’t ‘Kill Cats’

Waxing UnLyrical

'The old adage “Curiosity killed the cat” came to mind the other day during a conversation (aka: a “rant”) in one of my classes at Curry College , where I head the undergrad Public Relations Concentration and teach most of the PR courses. We had had a writing assignment on the “democratization” of reading that came about in part because of the introduction of paperback books.