Negative Customer Experience: How to Diffuse the Situation
JUNE 10, 2019
It happens to even the best of us. Sooner or later, a customer will likely have a negative experience at a business. It’s not always due to something the business or manager did wrong; sometimes there are misunderstandings or miscommunications. However, each negative experience should be treated with respect and care, regardless of the “fault”. […]. The post Negative Customer Experience: How to Diffuse the Situation appeared first on.