Tue.Jun 14, 2022

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Everything and ethics with Mark McClennan, PRSA’s 2016 National Chair and EthicalVoices host

Axia PR

In this episode, Mark McClennan, 2016 PRSA National Chair and host of EthicalVoices , shares his expertise on ethics. Mark and On Top of PR host Jason Mudd, APR, discuss ethics in public relations, ethical failures, advice for dealing with ethical dilemmas, why people are making unethical decisions, how to have a difficult conversation with an unethical person, and how to encourage ethical responsibility in your company.

Ethics 174
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CX crisis escalating in 2022: Nearly 20% of brands see drop in customer experience quality

Agility PR Solutions

Customer experience quality fell for 19 percent of brands in 2022, according to new research from Forrester—the highest proportion of brands to drop in one year since the firm first started doing this survey. In addition, CX quality has fallen back to early 2020 levels, reversing gains made in 2021. According to Forrester’s US 2022 Customer Experience […].

Crisis 148

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Here’s some of what you’ll find in our new “The State of PR Technology 2022” report


Can you name an industry that isn’t being transformed by technological advances that offer new and better ways to do things? Probably not, and neither can we. There is a constant stream of new applications that help us get things done faster, make the final product better and, often, save us money in the process. […]. The post Here’s some of what you’ll find in our new “The State of PR Technology 2022” report appeared first on Prowly Magazine.

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Tort claims for economic loss on construction projects – Avantage v WSP

Practical Law Construction

Construction claims usually arise out of a breach of contract , because it is easier to establish liability than under a tortious claim. However, where there is no contract or the contractual limitation period has expired, or a contracting party is insolvent or is uninsured, parties may have no choice but to bring a claim in tort. To succeed in an action for negligence at common law, it is well established that a claimant must prove that the defendant owes it a duty of care, that the defendant h

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Can Businesses Meet Increasing Consumer Expectations?

According to 3BL and TriplePundit’s Consumer Insights & Sustainability Benchmark two-thirds of U.S. adults actively seek and follow sustainability issues. This leaves room for businesses to fill in the gaps currently seen between consumer expectations and corporate ESG communication. This research reveals what issues consumers care about and how businesses can tailor their communications to different segments of consumers.

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Taking stock of communications: The critical role of non-financial factors in company valuation

Agility PR Solutions

New research from strategic communications and advisory firm ICR reveals that four in five professional investors (80 percent) believe that at least 20 percent of a company’s valuation is impacted by non-financial factors, and more than half (57 percent) believe it’s at least 30 percent. Interestingly, the firm’s new 2022 Taking Stock of Communications survey, […].

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How PR professionals can use social listening to improve their communication

Agility PR Solutions

Although it may be a truism, knowing your audience and their preferences is the number one rule in PR and marketing. The importance of establishing a target audience and ways you can build your brand awareness by reaching out to them has, in recent years, become a science in itself. A profoundly sociological as well […]. The post How PR professionals can use social listening to improve their communication appeared first on Agility PR Solutions.

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Future PR & Ad Leaders Celebrate Accomplishments with Chicago Pros


By Myat Min Soe After a pandemic-caused hiatus, Chicago’s public relations and advertising community returned to DePaul University last week for the Portfolio Showcase event featuring class and professional work completed by grad students over the past two years. Keynote speaker this year was Lewis Williams, EVP of Brand Impact at Weber Shandwick.

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The data behind May’s top brand stories


From the Twitter takeover to the economy’s impact, May was a big month for coverage of brands in the media, and the public interest in those stories. . In the first of a recurring monthly series, we’re going to take a look at the top 250 stories about America’s biggest brands, and analyze some of the themes and trends that emerged. . If you’d like to see our piece covering the key takeaways, here’s where you can find that.

Brand 78
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Why Can’t I Throw Away These Keys?

HMA Public Relations

From the key to success to the key to your first apartment, keys can symbolize new milestones or monumental achievements. Read more on the significance of keys and the symbolism behind them with Abbie Fink.

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Adapting to the Future: The Evolving Role of Crisis Management Firms in a Rapidly Changing World

As the Internet continues to grow and change, the role of Online Crisis Management firms is evolving. This article explores how these firms are adapting to the new topography of Online Crisis Management. Through interviews with industry experts and case studies, we uncover the key strategies and tactics that are driving success in this dynamic field.

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Coffee with a Journalist: Ben Frumin, Wirecutter


This week we’re joined by Wirecutter editor-in-chief, Ben Frumin. Before Wirecutter, Ben was the editor-in-chief of TheWeek.com, a senior editor at Talking Points Memo, and a professor at Columbia Journalism School. During the episode, Ben talks about his process for reviewing and vetting pitches, the quality and standards the Wirecutter team follows, how they approach product reviews, and more.

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Interning at Hoffman: A confluence of hybrid identity

The Hoffman Agency

By Mythily Nair, Intern. I liken myself to a chameleon, with an innate ability to change colors and appearances to match where I go. I draw this skill from spending my childhood as a global citizen, growing up outside of my home country, going to a British international school with over 65 nationalities represented, only to go back to a country that’s mine by name, but not by identity — until I made it exactly that.

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Is Video Worth the Cost in B2B Marketing?

Sword and the Script

93% of buyers “video builds trust in a brand” but success with video in B2B marketing requires a clear purpose, a plan to promote and measure results. If you want to experiment with content, copy or messages, it’s easy to do that with a blog post. Assuming you publish consistently if one blog post flops, the impact is negligible, and you learn quickly how to adapt or modify the message before you spend any more.

B2B 141