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Managing the Aftermath of a Digital PR Crisis

5W PR

Depending on the severity of the PR crisis, it could take some significant action to woo customers and fans back into the proverbial trust circle. For retail brands, this might include special offers, new discounts, and a more proactive customer service process that shows customers they’re appreciated and important.

Crisis 113
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All-platform marketing gets your message out on every channel—how’s your outreach?

Agility PR Solutions

The practice of marketing across a variety of platforms, including email, the website blog, social media, digital PR, apps, printed ads, retail location, as well as promotional events is called all-platform marketing.

Retail 78
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Digital and Omnichannel – More Important Than Ever

5W PR

With online buying and pickup in-store options higher than ever, CMO attention must also accelerate digital and omnichannel content marketing strategies. Before the pandemic, less than three-fourths of the top ten retailers out of 125 identified by multichannel consultancy firm FitForCommerce had been employing omnichannel best practices.

Retail 88
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How to Lose a Customer and Tarnish Your Brand in One Easy (Mis)Step

PR News

But an experience over the last two weeks with a furniture retailer had me clearing the cookies from my computer. The post How to Lose a Customer and Tarnish Your Brand in One Easy (Mis)Step appeared first on PR News Blog. Rarely do I mess with cookies, except to eat them.

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Can Product Review YouTuber’s Become Brand Ambassadors?

Rock the Status Quo

When you love a product, it’s a thrill when its manufacturer or your favorite retailer engages with you. Digital PR' Thinking about what you would want if you were in their shoes helps. Become a part of their social community. It costs nothing but time, but can have a powerful loyalty impact. How can you engage them?

Brand 100
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Direct to Consumer Public Relations Guide: How to Market Directly to Consumers with PR

5W PR

Today, merchants selling everything from mattresses to pet foods have seen that it’s more effective to speak to their customers directly, than to attempt to sell through major retailers in the modern age. The biggest problem is that many companies don’t know how to get started with direct to consumer PR.

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Campaign Round Up: From Coronation Carriages to Iconic Eurovision Outfits

Prohibition

Penguin Random House installed a book vending machine in Exeter St Davids Station, Devon, giving commuters the chance to buy a book for the recommended retail price. If so, this campaign is for you! This is a brilliant way to get product right in front of people in a place where they’re likely to pick up a new book.