Polaris

MAY 5, 2015

In the predictable category: moms are active on social media; 90% of those surveyed share content on social networks; and, most of the time, moms hang out online on Facebook (although half also visit YouTube, blogs, Pinterest, and Twitter at least weekly). The upside is brands are managing relationships with current customers.

Brand 100

Brand Branding Social Media Pinterest 100

Sword and the Script

FEBRUARY 11, 2017

Pinterest, which positioned itself as a “ visual search engine ” – as opposed to a social media network – has set itself up to capitalize on the opportunity while creating a new one for marketers: it recently introduced visual search ads. It’s worth noting Pinterest also has a foundational track record with social media advertisers.

Tools 60

Tools Media Marketing Pinterest 60

Stephen Waddington

JUNE 5, 2017

Google Lens and Pinterest Lens show the potential of this technology. #11 It is driving accountability and improving customer service. Every aspect of the organisation is social, from sales to customer service. Customers engage with each other and the business in a community. 11 There is no line.

Publicity 122

Publicity Marketing Social Media Television 122

Engage PR

JANUARY 6, 2018

Your target audience actually might be most active on Linkedin (*2) or if you’re a visually led brand like hotels, travel and leisure the most engaged communities maybe on Instagram or Pinterest. And as a customer service tool it can get critical messages out to the masses quickly when dealing with any crisis comms.

Social Media 60

Social Media Media Strategy Survey 60

Communications Conversations

FEBRUARY 6, 2019

What’s noticeable about this chart is the wide chasm between the Big Four (FB, Tw, IG, LI) and the other niche networks (Pinterest, Snapchat, TikTok, etc.). The way I see it, “brand engagement” now equals customer service as many brands staff channels like Facebook and Twitter with customer service teams.

Report 76

Report Social Media Instagram Video 76

Rock the Status Quo

APRIL 23, 2015

You’ll also need access to and relationships with customer service to handle customer- and product-related issues within the community and, ideally, a bit of time invested in crisis prevention planning. Is Pinterest Right For Your Brand? Just in case. You don’t want it to become a PR nightmare. Social Media'

Brand 100

Brand Branding Social Media Community 100

Stephen Waddington

FEBRUARY 12, 2019

Facebook has a strong and growing platform of services including Instagram and WhatsApp. Pinterest has posted strong growth in visual imaging. There are exceptions where an organisation provides public service information as in the case of emergency services or local councils or uses the internet for customer service.

Publicity 79

Publicity Social Media Media Relations Media 79

Rock the Status Quo

JANUARY 13, 2015

Think of it as a customer service platform first, and a marketing platform last. Check out Facebook, Instagram and Pinterest first. It’s time to let go of the promotion mindset on social media and figure out a plan to do it right: providing value and creating conversations. Slow down to move faster.

Social Media 100

Social Media Media Facebook Strategy 100

wiredPRworks

FEBRUARY 11, 2016

Why customer experience is more important than customer services. Design a customer-focused marketing plan that integrates directly to your customer's community. Visualizing social media strategies through Pinterest, Instagram, and YouTube, SnapChat and Meerkat. Managing your online reputation.

LinkedIn 45

LinkedIn Training Marketing Social Media 45

Prohibition

NOVEMBER 9, 2021

provide customer service to their clients. You may think of organic content as anything you post on social media sites such as Twitter and Facebook, as well as everything you pin on Pinterest. For instance, brands leverage organic social to: develop their style and tone of voice. It serves as the fuel for community involvement.

Social Media 62

Social Media Advertising Advertising Media 62

MaccaPR

OCTOBER 14, 2015

Top topics included hiring , customer service and professional development tips. Just like there’s an optimal time for posting on Facebook and Pinterest, there is also an optimal time to post on LinkedIn – Monday through Friday during business hours with an emphasis on Tuesday, Wednesday and Thursday. Length also matters.

LinkedIn 48

LinkedIn Content Marketing Marketing Blogging 48

Journalistics

MARCH 24, 2015

If your audience consists of heavy users of visual social platforms like Pinterest, Instagram, Vine or Snapchat, you’ll need to have a different approach than audiences that required downloadable PDF guides and how-tos or want to participate in webinars or offline events.

Strategy 72

Strategy How To Social Media Communications 72

BradleyPR

JUNE 28, 2017

It’s that time. You know she’s the one. You talked to her dad. You’ve planned the best proposal ever – new suit, flowers, secret photographers and videographers, that park bench where you first met. It will be perfect. She’s sure to say yes. You’re only missing one thing: the ring! You have to get the [.].

Social Media 48

Social Media Pinterest Customer Service Publicity 48

Cision

MAY 21, 2015

From creating an online course to video marketing, webinar recording, Facebook, Twitter, Pinterest, YouTube, new content creation (including eBooks, guides and cheat sheets) and email marketing, Amy is going to reveal what works (and what doesn’t) once and for all. Manly Pinterest Tips. 13) Mike Stelzner. 45) Jeff Sieh.

Social Media 120

Social Media Media Marketing Pinterest 120

PR Fuel

OCTOBER 30, 2018

We have web chat available during office hours, and our phone is answered 24 x 7, but email communication is by far the most important way we serve many hundreds of customers each month. I hope you enjoy the reviews below, where I cover email marketing, email customer service, and email pitching.

Communications 40

Communications Pitching Social Media Writing 40

Stuart Bruce

JULY 23, 2017

In reality social media should ‘live’ in each and every corporate function as it has a vital role to play in customer service, marketing, public relations, human resources and numerous other functions. Each should use social media to support whatever its objectives are for supporting the organisation.

Social Media 68

Social Media Media Crisis Communications Communications 68

PR 20/20

MAY 23, 2017

Check these out: Pinterest ( @Pinterest ): Hey, it’s not all recipes and wedding ideas. Salesforce blog ( @salesforce ): Expect insight on sales, customer service, marketing, cloud, IT and small business from industry experts. Social Strata Blog ( @SocialStrata ): A social blog with personality. Need a mid-day break?

Resources 53

Resources Marketing SEO Content Marketing 53

Cision

JUNE 15, 2015

Social care (customer service). It turns out that good content on Facebook will probably be relatively popular on Twitter, Google+ and Pinterest as well. According to a Pew Internet survey, one-to-many sharing, updates from their friends, and humorous content are the reasons that users frequent Facebook so consistently.

Viral 120

Viral Facebook Social Media Measurement 120

Beyond PR

DECEMBER 12, 2017

Keep in mind that different pieces of your press release can serve different social media purposes: Post your images on Facebook, Twitter and Pinterest. Steven D’Adamo is a client services representative for Cision. His areas of interest include the written word, customer service, and content marketing.

Writing 75

Writing Social Media How To Infographics 75

Beyond PR

AUGUST 14, 2017

Keep in mind that different pieces of your press release can serve different social media purposes: Post your images on Facebook, Twitter, or Pinterest. Steven D’Adamo is a client services representative for Cision. His areas of interest include the written word, customer service, and content marketing.

Writing 79

Writing Social Media How To Infographics 79

Stephen Waddington

NOVEMBER 19, 2017

Facebook has a strong and growing platform of services including Instagram and WhatsApp. Pinterest has posted sustained growth in visual imaging. Bots have been developed to help with customer service, support and sales. LinkedIn, now owned by Microsoft, is pursuing an advocacy, content and learning strategy.

Publicity 164

Publicity Social Media Ethics Media 164

MaccaPR

FEBRUARY 10, 2015

The Nashville-bred superstar has leveraged every element of her social identity – on Facebook, Twitter, Instagram, Tumblr, Pinterest, Vevo and YouTube – to make "1989" the #1 best-selling album of 2014. Source: Billboard ). But, just a few weeks ago, Swift took “listening” to an absurdly glorious level.

Social Media 48

Social Media Media Marketing YouTube 48