Agility PR Solutions

MARCH 17, 2020

In the new study, COVID-19: How Businesses Are Handling the Crisis, 300 communication executives and senior leaders were surveyed to find […]. The post How are comms execs handling the COVID-19 crisis—and which sources are most trusted? appeared first on Agility PR Solutions.

Crisis 209

Crisis Survey Study Communications 209

Agility PR Solutions

MARCH 17, 2021

After the year we all had, it should come as no surprise that crisis communications has become more important to PR. In fact, 73 percent of respondents to a survey Agility PR Solutions ran in December said so. The post How to Prepare For, Respond to and Resolve a Crisis in 2021 appeared first on Agility PR Solutions.

Crisis 157

Crisis Crisis Communications How To Survey 157

Sword and the Script

SEPTEMBER 19, 2022

I’ve spent the past few weeks breaking down the survey results from The 5th Annual JOTW Strategic Communications Survey for 2022 (see these posts covering the executive summary , top challenges , organizational trust in media and views on media bias ). So says a 2022 survey conducted by PRWeek for ICR.

Survey 81

Survey Corporate Communications Financial 81

Agility PR Solutions

JUNE 14, 2022

Customer experience quality fell for 19 percent of brands in 2022, according to new research from Forrester—the highest proportion of brands to drop in one year since the firm first started doing this survey. In addition, CX quality has fallen back to early 2020 levels, reversing gains made in 2021.

Crisis 146

Crisis Brand Branding Survey 146

Reputation Us

SEPTEMBER 6, 2022

Among many things the pandemic made clear, we learned few companies were sufficiently prepared to manage a crisis—a key time when your reputation can take a hit. A Reputation Assessment funneling into a solid Reputation Enhancement Plan can help keep your reputation sound as you ready for a future crisis, small or large.

Crisis 88

Crisis Crisis Management Publicity Reputation 88

Sword and the Script

JUNE 25, 2020

We presented a sampling of the findings – along with analysis – from the 3 rd Annual JOTW Communications Survey for 2020. Here’s the recording: Also, see these pieces related to this year’s survey: PR Measurement: How is Communications Proving Value? The IABC Heritage Region recently hosted Ned Lundquist and I for a webinar.

Survey 78

Survey Communications Public Affairs Ethics 78

Agility PR Solutions

OCTOBER 5, 2022

A new research report from business analytics firm SAS stresses that urgent action is needed to tackle an artificial intelligence skills crisis that is already stifling US productivity and innovation. The post AI skills crisis may lead to wasted investments and stifled innovation appeared first on Agility PR Solutions.

Crisis 86

Crisis Analytics Survey Data 86

Onclusive

MAY 31, 2018

A crisis can be one of the most difficult situations in a CEO’s career. Crisis preparedness and internal education can aid you before a crisis hits, and having the right monitoring and measurement tools in place can provide you the insights you need throughout a crisis. A tale of two CEOs. Source: AirPR Software.

Crisis 191

Crisis Data Software Privacy 191

Institute for Public Relations

JULY 25, 2023

PRCA examined the perceptions of public relations practitioners toward their role in communicating the climate crisis. A survey of 230 communications practitioners was conducted from June 1-27, 2023. 95% of practitioners are advising clients/colleagues on how they can communicate the part they play in the climate crisis.

Crisis 52

Crisis Industry Survey Communications 52

NewsWhip

MARCH 14, 2022

When it comes to managing a crisis or identifying a brand opportunity, communicators need to be armed with the tools and tactics designed to aid them, not slow them down. We partnered with PRWeek and surveyed over 150 comms professionals to understand the challenges they face within the broader landscape. .

Reputation 78

Reputation Study Crisis eBook 78

PRSay

JUNE 7, 2021

Organizations are only as strong as how they respond in moments of crisis. This myopic mindset can shut out constructive feedback and imperil organizations — making it imperative to identify shortfalls in a crisis response plan before its flawed protocols become embedded in every level of the organization.

Crisis 134

Crisis Exercises Crisis Communications Reputation 134

The Proactive Report

MARCH 21, 2017

The 2016 Aon Global Risk Management Survey that polled CEOs, CFOs and risk managers ranked damage to brand and reputation as a top concern, displacing the financial and economic risks that have traditionally dominated this survey in the past. It is essential to be prepared and be ready to respond if and when a crisis occurs.

Reputation 140

Reputation Crisis Social Media Google 140

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Sword and the Script

SEPTEMBER 8, 2020

Surveys show earned media is still the most credible; exec appreciation and collaboration with PR improved during the Coronavirus Regular readers know these pages are filled with surveys and statistics. Recently I went back through all the write-ups I’ve published on surveys and boiled the results down to these ten.

Survey 94

Survey Industry Leadership Study 94

PRSay

DECEMBER 7, 2023

As the journalism profession faces threats from artificial intelligence, misinformation and the collapse of business models that support journalism, the next generation of journalists nonetheless feels optimistic and wants to bring truth, justice and integrity to their work, a new survey suggests.

Journalism 158

Journalism Real Estate Survey Report 158

PR Fuel

MAY 31, 2022

Almost 70-percent of businesses recently surveyed experienced a crisis in the past five years. Negative information about your business can travel quickly, and crisis management is critical. How you handle a business crisis reveals your character and skill at handling a catastrophe. Gives Necessary Information.

Crisis Management 89

Crisis Management Crisis Local System 89

Agility PR Solutions

APRIL 20, 2020

Nearly two-thirds (63 percent) of respondents in a recent survey from CRM platform Pipedrive believe the current “sales crisis” due to the COVID-19 pandemic will end in four to six months. In addition, 62 percent said they have changed or modified their offerings to address emerging customer needs during the crisis.

Crisis 94

Crisis Marketing Survey Publicity 94

PRSay

APRIL 22, 2020

The survey of 403 communication leaders found that nearly two-thirds of respondents said employee engagement at their company had increased while 58 percent reported that employee collaboration had also improved. This makes engagement, collaboration and productivity in this environment even more significant. Photo credit: fizkes.

Employee 138

Employee Crisis Survey Study 138

Reputation Us

DECEMBER 2, 2021

Recently published by the public relations firm Weber Shandwick, in partnership with KRC Research, are findings of their collaborative survey, “ The State of Corporate Reputation in 2020: Everything Matters Now.” During a crisis, while the reputation of the company is at stake, a board of directors has its own reputation to consider as well.

Reputation 88

Reputation Crisis Government Corporate 88

PRSay

APRIL 7, 2020

Based on surveys conducted on March 6–10 in 10 countries, the research shows the following: Employees trust employer communications. And 62 percent of respondents trust their employers to respond to the crisis effectively. Edelman’s 2020 Trust Barometer, published on Jan. Employees expect frequent updates.

Crisis 111

Crisis Company Communications Government 111

Agility PR Solutions

DECEMBER 19, 2022

In new Europe-based research, Visa reveals that the cost-of-living crisis and impacts of climate change are causing people in the UK to rethink their current purchasing habits and look for more sustainable ways to buy and sell products and services.

Survey 153

Survey Crisis Consumer Trends 153

Stuart Bruce

APRIL 3, 2019

The UK’s CIPR (Chartered Institute of Public Relations) has published its latest State of the Profession Survey. The top 10 takeaways for PR professionals are: … The post Top 10 takeaways from the CIPR State of the Profession survey 2019 appeared first on Stuart Bruce.

Survey 124

Survey Publicity Crisis Communications Ethics 124

Agility PR Solutions

APRIL 21, 2020

According to the company’s new survey, conducted by Sirkin Research, marketers at all levels and across […]. The post New data reveals marketers’ key challenges during COVID-19 crisis appeared first on Agility PR Solutions.

Data 86

Data Crisis Marketing Software 86

Stuart Bruce

OCTOBER 7, 2023

The Edelman 2023 Future of Corporate Communications survey found that half of respondents see themselves as strategic advisers to or partners to their company’s leadership … © Stuart Bruce - Future of Corporate Communications study finds CCOs investing more in technology was first published on Stuart Bruce's Stuart Bruce the PR Futurist (..)

Corporate 104

Corporate Technology Study Communications 104

Melissa Agnes

SEPTEMBER 23, 2014

In fact, a new survey by InsideCounsel Magazine, commissioned by iThreat Cyber Group, revealed that: “Two out of three legal counsels representing a cross section of Fortune 1,000 companies acknowledge they are not “very well prepared” to prevent a significant, material attack on their product, brand or intellectual property.”

Crisis 208

Crisis Strategy Reputation Privacy 208

Cision

AUGUST 25, 2016

In a recent survey of CMOs by research and advisory firm Outsell, Inc., Without a crisis communications plan in place, no one will know what to do when problems arise during your event,” says Cision Content Strategist James Rubec, one of the speakers during next week’s Managing Communication Challenges webinar. “No Protests. “In

Crisis Communications 120

Crisis Communications Crisis Communications Trade Shows 120

Agility PR Solutions

MARCH 12, 2020

A new survey of Americans with pending travel plans from HotelPlanner.com asked respondents about their plans to deal with travel in the midst of the global coronavirus outbreak. The post Coronavirus travel impact—75% of Americans surveyed will NOT cancel upcoming travel plans appeared first on Agility PR Solutions.

Travel 78

Travel Survey Groups Crisis 78

Agility PR Solutions

MARCH 6, 2019

According to a new customer experience survey from CX consultancy Serenova, 77 percent of respondents reported having had a bad customer experience within […]. The post CX crisis alert—customer experience falling short across multiple channels appeared first on Agility PR Solutions.

Crisis 90

Crisis Survey Report Brand 90

Sword and the Script

MARCH 7, 2017

Those are some of the conclusions drawn from the annual PRWeek 2017 Salary Survey which suggests salaries for skilled PR pros remain strong. The survey found the median salary for PR professionals was $91,000, which is a small drop compared to the median salary reported in 2016 survey of $92,125.* Median PR Salary by Industry.

Survey 72

Survey Corporate Comparison Financial 72

Onclusive

APRIL 4, 2023

For PR and Communications teams, analyzing audience sentiment towards your CEO can be vital for crisis detection and understanding brand perception. Responding to crises In times of crisis, a CEO’s personal brand can either help or hurt the company’s reputation.

Reputation 195

Reputation Corporate Brand Branding 195

Agility PR Solutions

OCTOBER 28, 2020

It’s certainly no surprise that “access and affordability to healthcare” and “communicable/infectious disease containment and prevention” were tied as the top two priorities of people worldwide during the COVID crisis, according to a new global survey.

Leadership 60

Leadership Crisis Healthcare Survey 60

Reputation Us

JUNE 15, 2022

ReputationUs partners with businesses and nonprofits across the country to help companies manage their reputation by preparing for and mitigating damage from a crisis; training executives; and supporting public relations efforts. Ninety-four percent of executives surveyed believe their business models must change within the next three years.

Reputation 146

Reputation Crisis Nonprofit Training 146

Garrett Public Relations

MAY 17, 2020

Marketing during a crisis can be a challenge. More than 60% of small and medium business owners surveyed said they felt their revenues would shrink for the next six months. As small businesses struggle to get their bearings, many wonder how to market themselves. The post How Can Small Businesses Prepare for the Recovery?

Small Business 203

Small Business Marketing Crisis Survey 203

Agility PR Solutions

SEPTEMBER 11, 2019

The new survey of U.S. The post Content-fueled brand safety crisis prompting consumer backlash against brands appeared first on Agility PR Solutions. And new research shows that those consumers are boycotting those brands—even though the companies in the ads are (presumably) just innocent bystanders. consumers from […].

Consumer 72

Consumer Crisis Brand Branding 72

ImPRessions - Crenshaw Communications

SEPTEMBER 20, 2023

Rapid response According to a recent Capterra study , more than three in four business leaders who have activated crisis communications plans in the past say they’d increase the tools used for communication. Its simplicity can also streamline crisis messaging and keep it focused, ensuring a clear and consistent response.

B2B 170

B2B How To Instagram Reddit 170

Cision

MARCH 1, 2016

Crisis communication is an important aspect of most PR roles. In the Journal of Marketing Management, a group of British researchers write that crisis communication has “implications for brand equity and consumers’ purchase intentions.” So we may be in “crisis” far more often than we are in crisis.

Crisis 120

Crisis Crisis Communications Journalism YouTube 120

Agility PR Solutions

JULY 12, 2021

There’s been an increase in inappropriate or misleading user-generated content (UGC) online since the onset of the COVID crisis, and it has caused consumers to have trust issues with brands, reveals new research from CX and digital solutions firm TELUS International.

Brand 170

Brand Branding Survey Crisis 170