The Proactive Report

MARCH 27, 2020

And, as history has shown, brands that remain in-market with consistent messaging come out of a crisis ahead of their competitors. In 2019 Pew Research Center reported that more than half of adults get their news on social media. This is the time to show what you’re doing in this time of crisis. Plan Ahead.

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Crisis How To Small Business Social Media 225

Stuart Bruce

FEBRUARY 2, 2024

The Chartered Institute for Public Relations has published the CIPR PR Population Report examining the demographic make-up of the public relations profession in England and … © Stuart Bruce - CIPR PR Population Report of 2021 census data reveals alarming diversity issues was first published on Stuart Bruce's Stuart Bruce the PR Futurist - Stuart (..)

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Data Report Crisis Communications Crisis 78

Burrelles Fresh Ideas

JANUARY 30, 2024

Purina: In other news, Purina is dealing with a social media crisis as pet food safety is questioned by pet owners’ Facebook groups and then amplified on TikTok. Our take: Top-notch communications and PR professionals know that now is always the best time to prepare for a crisis — before it happens.

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Ethics Crisis Transportation Airlines 96

Onclusive

SEPTEMBER 27, 2017

Social media has fundamentally changed how people communicate in times of crisis. This month, the Wall Street Journal outlined dozens of ways social sites and apps are being utilized during a crisis. Here are 10 steps for building an effective crisis communications plan: Watch & Listen to Trends. Acknowledge the Situation.

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Crisis Communications Crisis Communications Employee 325

David PR Group

APRIL 4, 2024

The recent ousting of Boeing’s CEO, brought in as a reformative leader, signals the magnitude of the crisis and the imperative for transformational change. However, Boeing’s situation is a stark outlier, necessitating a radical reevaluation of its crisis management approach.

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NewsWhip

OCTOBER 21, 2020

It’s called Crisis Dashboard , and it will enable both communicators and journalists to unpack, in real time, all the public dimensions of any acute news event. The Crisis Information Gap. Similarly, for journalists who must interpret and report on controversies that play out on media and social media, existing tools do not suffice.

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Crisis Reddit Reputation Tools 158

Buchanan PR

FEBRUARY 14, 2024

Photo by Camilo Jimenez on Unsplash In the fast-paced and ever-evolving landscape of healthcare, effective crisis communication is paramount for maintaining a positive brand reputation. In this blog post, we will explore strategies for effective crisis communication in healthcare settings. Social media chatter moves even faster.

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Agility PR Solutions

AUGUST 10, 2022

The post ESG in crisis: New report finds U.S. business leaders do not view climate issues as top threats appeared first on Agility PR Solutions.

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Crisis Report Corporate Trends 78

PRSay

JANUARY 13, 2022

When companies respond in crisis situations, what they say matters more than their nonverbal cues, a recent study finds. Eight hundred people were randomly assigned to watch one of four videos, all involving a reporter asking a company spokesperson about a scandal.

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Crisis Study Crisis Communications Journalism 150

Stuart Bruce

SEPTEMBER 19, 2023

AI is not a threat to the jobs of PR professionals, but it is a threat to the jobs of PR professionals who don’t use … © Stuart Bruce - Humans Needed More Than Ever – new AI in PR report from CIPR was first published on Stuart Bruce's Stuart Bruce PR Futurist - Stuart Bruce on the future of public relations, communications, corporate (..)

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Report Crisis Communications Crisis Reputation 89

Wadds Inc.

FEBRUARY 8, 2023

A new report highlights the role of public relations in management for company directors. The Institute of Directors (IoD) and the Chartered Institute of Public Relations (CIPR) have published a guide to public relations for company directors to support planning, decision making, and crisis preparedness. Sarah is a director, Wadds Inc.,

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Report Publicity Public Affairs Crisis 105

Stephen Waddington

OCTOBER 13, 2020

The GCS COVID-19 Communications Industry Report tells the story of a profession demonstrating agility, innovation and resilience. I’m the lead researcher and author of the report. These stories have been recorded and published in a report published by the Government Communication Service (GCS) COVID-19 Advisory Panel.

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Report Communications Government Crisis 144

NewsWhip

FEBRUARY 23, 2023

One of the areas where real-time data truly comes into its own is when preparing for and managing a comms crisis. Preparation is key when it comes to a crisis — knowing what’s important to your brand and business and having the necessary dashboards built in advance beforehand is critical to getting ahead of any future issue.

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Crisis Data Reddit Analytics 78

PRSay

APRIL 24, 2020

When pitching story ideas to journalists during the COVID-19 crisis, PR pros should use email, find local news angles and make experts available for video interviews, according to Cision’s “ 2020 State of the Media Report ,” released on April 21. Smaller staffs and reduced resources continue to challenge reporters.

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Report Pitching Media Survey 129

PRSay

JANUARY 26, 2021

The concept of crisis communications can elicit images of Olivia Pope on the ABC series “ Scandal ” rattling off a monologue to a slew of reporters. While not quite as cinematic in reality, crisis communications is at the heart of any professional communication enterprise. Learning from the crisis.

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Crisis Communications Crisis Communications Leadership 145

Stephen Waddington

JUNE 3, 2021

Here’s a report from the May event and what’s coming up in June. Farzana Baduel, founder and CEO, Curzon PR described how public relations has been recognised as a management discipline during the crisis however professional services have become transactional, leading to challenges for agency management.

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Report Energy Print Measurement 203

Stephen Waddington

JULY 1, 2021

A report by Allegory sets out the urgent need for organisations to act on issues related to Corporate Digital Responsibility (CDR) and proposes a framework to support planning. Today we’ve published a report Corporate Digital Responsibility: What You Need To Know Right Now.

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Corporate Report Privacy Government 141

Stephen Waddington

JANUARY 12, 2022

2022 will be a year of consolidation for a news industry that has been disrupted by the COVID-19 crisis, changing audience behaviour and technology. The Reuters Institute Digital News Report tells the story of the future of the news industry from the front line. Generational issues are a key theme.

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Report Media Journalism Privacy 122

PRSay

NOVEMBER 23, 2022

As NPR reported , when Michele Rogosky heard about the shootings at the University of Virginia on Nov. Especially in a crisis situation, [Twitter is] a way to share information with the greatest number of people,” said Donyale Padgett, a professor of communication studies at Wayne State University in Detroit. “If

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Crisis Communications Crisis Communications Government 115

PRSay

AUGUST 18, 2023

In interviews aimed at understanding skepticism about climate change, the study found that many participants are suspicious of language that presents climate change as a crisis or an urgent threat. Art credit: iexpert ] The post People Mistrust Media Reports About Climate Change, Study Finds first appeared on PRsay.

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Study Report Media Television 78

PRSay

JUNE 7, 2021

Organizations are only as strong as how they respond in moments of crisis. This myopic mindset can shut out constructive feedback and imperil organizations — making it imperative to identify shortfalls in a crisis response plan before its flawed protocols become embedded in every level of the organization.

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Crisis Exercises Crisis Communications Reputation 132

Agility PR Solutions

MAY 18, 2020

Before the turn of the year, Group M, the world’s largest advertising media company, produced a report predicting UK advertising sector growth of 6.7 The post The importance of maintaining social marketing in times of crisis appeared first on Agility PR Solutions.

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Crisis Marketing Advertising Advertising 171

Melissa Agnes

OCTOBER 8, 2014

When a crisis event is “over” it is very natural to focus on operational recovery and business continuity. But the reality is that the aftershocks from a crisis can be more devastating and costly to the organization than the original crisis itself. Some of the greatest risk lingers post-crisis.

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Crisis Crisis Management Journalism Reputation 199

PR Fuel

MAY 31, 2022

Almost 70-percent of businesses recently surveyed experienced a crisis in the past five years. Negative information about your business can travel quickly, and crisis management is critical. How you handle a business crisis reveals your character and skill at handling a catastrophe. Gives Necessary Information. Shows Initiative.

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Crisis Management Crisis Local System 89

Agility PR Solutions

OCTOBER 5, 2022

A new research report from business analytics firm SAS stresses that urgent action is needed to tackle an artificial intelligence skills crisis that is already stifling US productivity and innovation. The post AI skills crisis may lead to wasted investments and stifled innovation appeared first on Agility PR Solutions.

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Crisis Analytics Survey Data 86

Prohibition

JANUARY 17, 2022

Social media is an increasingly important element in a successful crisis management approach. With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. What is Crisis Management?

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Crisis Management Social Media Crisis Media 118

5W PR

OCTOBER 11, 2023

We spotlight the investor audience given the SEC’s commitment to this course as evidenced by the regulatory body’s new rules for how public companies report significant cybersecurity breaches. All these concerns underscore the need for companies to maintain a comprehensive business continuity and crisis response plan.

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Report Company Publicity Banking 78

Reputation Us

SEPTEMBER 6, 2022

Among many things the pandemic made clear, we learned few companies were sufficiently prepared to manage a crisis—a key time when your reputation can take a hit. A Reputation Assessment funneling into a solid Reputation Enhancement Plan can help keep your reputation sound as you ready for a future crisis, small or large.

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Crisis Crisis Management Publicity Reputation 88

Agility PR Solutions

AUGUST 16, 2020

As brands and businesses continue to battle through the COVID fallout, fears of an imminent economic dip remain on CEOs’ minds, according to new research from the Worldcom PR Group, which recently released its Confidence Index (WCI) monthly report for June 2020. The post With economic crisis on horizon, CEO confidence in corp.

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NewsWhip

MARCH 30, 2021

We recently completed a comprehensive study on the anatomy of a reputation crisis using our data, and we’re including some of the highlights here. We looked back at five different types of brand crisis – data breaches, lawsuits, product recalls, executive behavior, and racial tension in the workplace.

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Reputation Crisis Analysis Data 78

The Proactive Report

MARCH 21, 2017

KPMG’s 2017 On the Board’s Agend a report also has crisis and reputation management listed as a priority and notes that crisis prevention and readiness have taken on an increased importance and urgency for boards and management teams. It is essential to be prepared and be ready to respond if and when a crisis occurs.

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Reputation Crisis Social Media Google 140

NewsWhip

NOVEMBER 2, 2021

We discussed our latest brand crisis research around misinformation, worker strikes, and vaccine mandates and the key features of public and media interest during the October episode of the NewsWhip Pulse. If you would like to read more analysis and see more brand examples from the Crisis Q3 2021 report, you can do that here.

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Crisis Brand Branding Airlines 78

Agility PR Solutions

JANUARY 25, 2022

The firm’s new Customer Experience (CX) Trends Report […]. The post How severe is today’s CX crisis? More than half of consumers feel service is an afterthought appeared first on Agility PR Solutions.

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Consumer Crisis Customer Service Trends 148

Agility PR Solutions

MAY 25, 2020

employees say their level of trust in their organizations has changed during the COVID-19 pandemic, with equal levels reporting gains in trust (17 percent) as reductions in trust (17 percent) as the public health response to the novel coronavirus continues to impact organizations across the […].

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Employee Crisis Communications Report 173

Melissa Agnes

FEBRUARY 16, 2016

Crisis communication is one of the most important aspects of your crisis management. In fact, whom you communicate with in a crisis, along with when and how you communicate with them, can mean the difference between successful crisis management and crisis management failure. Step 1: Identify your stakeholders.

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Crisis Communications Crisis Communications Crisis Management 193

5W PR

JUNE 16, 2021

A couple of months ago, Nike faced a business crisis as the vice president of North America’s business department, Ann Hebert, had to resign from her position after a report surfaced that her son was running an entire resale operation involving Nike sneakers.

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Crisis Retail Policies Corporate 88

Agility PR Solutions

SEPTEMBER 5, 2023

In the age of information, one would think that the immediate aftermath of a natural disaster would be purely about reporting facts. However, public relations has grown to play a significant role in shaping the narratives that are presented to the public.

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