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How to be more sophisticated in your privacy messaging

PR Daily

Privacy and data security are among the top challenges facing comms pros in the months ahead. How can you make sure you are prepared for the future of privacy and are compliant with increasingly stringent laws? Privacy requests and preferences.

Privacy 123
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4 attorneys general sue Google over user privacy, addressing trust crisis for your audience, and Unilever announces layoffs

PR Daily

We have always built privacy features into our products and provided robust controls for location data. What it means: The lawsuit represents the latest bipartisan efforts to hold tech companies accountable for their data privacy practices. CRISIS COMMUNICATIONS.

Privacy 108
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US companies address Texas abortion law, TikTok overtakes YouTube in average watch time, and Proton Mail walks back privacy claims

PR Daily

Proton Mail walks back some of its brashest claims on privacy. After the company complied with a request from European authorities to hand over a user’s IP address and other information, critics claimed that the company’s tough stance on user privacy was just corporate bluster.

Privacy 112
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Intel announces new Ohio plant, social media users increasingly value privacy, and CVS Health CEO stresses purpose over politics

PR Daily

A new survey from Go Verizon found that 81% of people are more concerned about their privacy on social media than they were last year. CRISIS COMMUNICATIONS. Also: State Farm ditches Super Bowl ads for TikTok campaign, Snapchat faces lawsuit after teen suicide, and more.

Privacy 102
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Olympic athletes engage fans on TikTok, data privacy builds consumer trust in e-commerce, and Activision Blizzard CEO apologizes to employees

PR Daily

A recent study by Morning Consult found that 86% of those surveyed believe protecting customer’s data privacy and security is a top driver of trust for consumers looking to shop online, equally as important as whether the business is reliable or dependable, or a good value for the price.

Privacy 125
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Viral snark over a Peloton ad, McDonald’s enters ‘chicken sandwich wars,’ and Twitter launches data-privacy hub

PR Daily

Storytelling is a hot trend as communicators look to break through the noise of a cluttered digital landscape. Read PR pro Dorthy Crenshaw’s tips for sidestepping common storytelling pitfalls here. Twitter introduces data ‘Privacy Center’.

Privacy 122
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Venmo responds to privacy vulnerability, consumers want companies to address social justice issues, and Twitter users roast CDC guidelines

PR Daily

Buzzfeed reports that it has found President Joe Biden’s account on peer-to-peer money transfer app Venmo after ten minutes of searching, revealing a web of the president’s personal transactions that create major national security privacy concerns for the popular app. CRISIS COMMUNICATIONS.

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Cruise lines embrace CDC restrictions amid government fight, P&G works to overcome Apple’s privacy measures, and eBay removes auction for art made in Japanese internment camp

PR Daily

CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK. Looking for more insight on how to address the current global crisis and lead your organization into a strong recovery? CRISIS COMMUNICATIONS.

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United and Boeing turn to Twitter after flight crisis, Clubhouse takes heat on privacy, and Bay Area school board resigns over public WebEx call

PR Daily

United, Boeing and the FAA turn to Twitter after flight crisis. Videos of the crisis quickly made the rounds on social media: Terrifying video shows an engine of United Airlines flight 328 on fire. CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK.

Privacy 105
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Facebook launches ‘Privacy Checkup,’ most agencies offer social media services, and Starbucks closes 2,000 stores in China

PR Daily

Here are today’s top stories: Facebook launches privacy tool. The social media platform is prompting almost 2 billion members worldwide to review their privacy and data-sharing settings in a feature called “ Privacy Checkup ” and its “ Off-Facebook Activity ” tool.

Privacy 91
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Zoom criticized for privacy and data concerns, Airbnb apologizes and pledges $250M to hosts, and NPR skips April Fools’ Day

PR Daily

Here are today’s top stories: Zoom slammed for privacy concerns and data sharing. As the virtual conference platform’s membership and meeting numbers are sharply rising, so are privacy concerns. However, convenience doesn’t negate people’s right to privacy. Crisis response tips.

Privacy 84
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Apple CEO Tim Cook defends privacy updates, U.S. adults use YouTube in record numbers, and Lululemon counters employee claims of ‘toxic positivity’ in workplace

PR Daily

Affirming his long-stated belief that privacy is a fundamental human right, and not a branding exercise, Cook reinforces Apple’s commitment to its users above its advertising partners. CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK. Also: U.S.

Privacy 88
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Vaccine passport privacy concerns loom large for comms, authorities and nonprofits provide resources on Twitter after Nashville flood, and CDC director goes off script

PR Daily

Communicators will need to answer privacy concerns around vaccine passport data. CNN reports: Chief among the privacy fears is the question of whether location or medical data will be collected and stored and who will have access to that information. CRISIS LEADERSHIP NETWORK.

Privacy 84
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Twitter suspends Planters’ ‘Baby Nut’ accounts, top platforms tackle privacy and fake news concerns, and Hulu chief is out

PR Daily

Twitter scrambles to protect privacy, and YouTube cracks down on fake news. In a blog post, Twitter wrote : Protecting the privacy and safety of the people who use Twitter is our number one priority and we remain focused on stopping abuse of Twitter’s API as quickly as possible.

Privacy 80
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Instagram heads off privacy concerns, most employees report burnout, and Woodward’s book interview debacle

PR Daily

Here are today’s top stories: Instagram preempts privacy questions on new messaging feature. Industry insiders should pay attention to see just how much of their privacy consumers are willing to trade away. The post Instagram heads off privacy concerns, most employees report burnout, and Woodward’s book interview debacle appeared first on PR Daily.

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6 tips for crisis comms strategy in the post-election period

PR Daily

How can crisis communicators respond? Richard Levick , CEO of LEVICK, a global comms, PR and crisis firm, argues that understanding that fear and simply “being there” for audiences will be more important than ever. “We

Crisis 104
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Tripwire CEO out over Texas abortion law comments, Pfizer defends booster shots, and WhatsApp’s privacy messaging falls short

PR Daily

Being very proactive and making sure that the solution is in place ahead of a crisis is important — I think it’s the right thing to do,” he said, adding that “the decision to deploy the solutions” was one for policymakers, not Pfizer. CRISIS COMMUNICATIONS.

Privacy 105
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Ford and GM share joint statement on electric vehicle goals, a majority of companies don’t have cybersecurity frameworks, and Facebook boots NYU researchers

PR Daily

Increasingly customers are demanding better privacy controls as well,” the report states. CRISIS COMMUNICATIONS. Apple attempted to address these privacy concerns in its initial briefing about the tech.

Privacy 129
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Apple launches long-anticipated user privacy tool, the financial cost of racial inequality for film and TV, and HBO knocked for inaccurate subscriber numbers

PR Daily

Apple releases new transparency tool promoting user privacy and control over data. a software update that includes a new privacy tool called “App Tracking Transparency” that promises to give users more control over how their data is shared. CRISIS COMMUNICATIONS.

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The importance of civility for brand reputation in 2020

PR Daily

Gen Z tends to get most of their news and information from Facebook, despite privacy issues or other concerns about the platform, though Coville stresses that users are likely getting news from publishers on the platform, a John Oliver segment or CNBC clip that might have been uploaded.

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Music festivals emphasize pro-LGBTQ values, economic confidence dips as Delta variant rages, and Spirit Airlines’ customers tweet their displeasure

PR Daily

Also: Frito-Lay launches space camp contest, Amazon responds to record regulatory fine and Zoom promises privacy changes. We are proud of the advancements we have made to our platform, and look forward to continuing to innovate with privacy and security at the forefront.”.

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The most valued skill for comms leaders, Capitol One’s message on overdraft fees centers inclusion, and CNN suspends Chris Cuomo

PR Daily

Also: Planters launches holiday ‘nutstalgia’ campaign, Biden administration holds listening sessions about data privacy, and more. The NTIA’s approach illuminates a clear connection between data privacy and DE&I.

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Airbnb houses Afghan refugees, career advancement for diverse PR pros, and Boeing responds to FAA employee transparency concerns

PR Daily

Why it matters: Airbnb’s offer to help Afghan refugees not only positions the company as a purpose-driven brand by quickly acting on a timely crisis that still dominates the news cycle, but also reminds stakeholders of the company’s previous refugee support initiatives. CRISIS COMMUNICATIONS.

Employee 129
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Twitter slapped with GDPR fine, Utah’s Dixie State University to change name, and Coca-Cola offers gifts via Twitter Santa

PR Daily

Here are today’s top stories: Twitter fined for breaching EU privacy law. The social media platform was slapped with a fine from European Union’s privacy law, GDPR—the first for a United States company in a “cross-border case” in the two and half years the law has been established.

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T-Mobile responds to massive data breach, employees favor mask mandates at work, and Facebook, TikTok uphold Taliban content ban

PR Daily

Vaccine messaging essentials, such as privacy, safety and religious affiliation. CRISIS COMMUNICATIONS. Also: General Mills celebrates Monster cereals 50 years, Ford makes amends on Bronco flaw and LinkedIn adds video chat.

Mobile 127
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CDC updates COVID testing guidance, November quit rate breaks records, and Airbnb fights discrimination on its platform

PR Daily

Psaki’s defense of the new guidelines also highlights the fact that a clear communications plan is not always possible in the midst of a crisis, as fresh data and other variables can change without warning.

Privacy 119
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Facebook defends plans for kid-centered Instagram, YouTube viewers increasingly consume videos about everyday tasks, and NBC drops Golden Globes

PR Daily

In a letter to Facebook CEO Mark Zuckerberg, the prosecutors cited Facebook’s poor record of protecting children online and reinforced federal children’s privacy rules, which require companies to seek parental permission before collecting data for kids under 13.

YouTube 125
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Vaccine makers share strategy for Omicron variant, what communicators are measuring in 2022, and Best Buy touts employee safety

PR Daily

This new messaging includes more specific commitments—such as BioNTech/Pfizer’s timeline to know next steps and AstraZeneca’s focus on researching in South Africa—which live up to the “proactive, not reactive” goal of crisis communications.

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Why we should stop pretending virtual meetings are working—and how to fix them

PR Daily

If you must use a virtual background for privacy or branding, make sure your webcam and computer processor can handle it, or you might need a fabric green screen. COVID-19 Crisis Communications External Communications PR Industry Storytelling The Workplace Visual & Video Communications

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Boeing touts transparency with move to ground aircraft, U.S. adults support voluntary digital vaccine passports, and Clubhouse invites scrutiny with data leak response

PR Daily

Why It Matters: Communicators, take note that you can minimize the impact of a crisis by ensuring that any issues are identified internally before being shared with external regulators. CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK.

Data 123
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Sponsors offer support for Naomi Osaka, how internet access poses questions for PR messaging, and the FDA defends untested Alzheimer’s drug

PR Daily

Apple has unveiled a handful of updates to its operating systems as part of its annual Worldwide Developer Conference including increased privacy controls, the ability to share music and streaming video over FaceTime and more.

Privacy 128
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Roblox defends partner Chipotle after server crash, employees facing burnout want more time, and Patagonia takes aim at Facebook

PR Daily

While Facebook’s rebrand to Meta focused primarily on the user experience, its messaging around privacy failed to acknowledge how the company will engage in privacy-minded relationships with brand and ad partners.

Employee 117
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The Met touts transparency over allegedly stolen artifacts, more CCOs say comms is a strategic business driver, and TikTok, YouTube and Snap speak to Congress

PR Daily

This highlights the fact that words like “transparency” and “accountability” should only be included in your crisis messaging if you have already directly engaged all parties involved. And she said it focused on privacy, making images and messages delete by default.

YouTube 114
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Dartmouth College responds to surveillance allegations, working moms struggle with remote well-being, and Netflix, Amazon seek distance from Golden Globes

PR Daily

Reach out to technology partners for clarity on any privacy nuances and be prepared to offer context to your stakeholders. The announcement follows Apple’s recently-launched privacy tool on its mobile operating system. Apps will also be required to provide their privacy policies.

Privacy 123
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Boeing responds to latest production woes, the financial well-being of U.S. adults suffers, and LinkedIn closes platform in China

PR Daily

Why it matters: Though LinkedIn’s decision only affects China, the message it sends reverberates domestically amid larger conversations around how social media platforms are protecting user privacy and data.

Financial 108
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Blizzard CEO takes pay cut until DE&I goals are met, awareness tops goals for podcasters, and Facebook goes ‘meta’

PR Daily

CRISIS COMMUNICATIONS. While present in its announcement, Meta’s inclusion of privacy protocols and practices is buried under flashier takeaways and creates an impression that larger privacy criticisms being lobbed at the company formerly known as Facebook are not being taken seriously.

Facebook 111
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Airlines reveal partnership on Afghanistan evacuation efforts, Facebook releases transparency report, and GM explains second electric car recall

PR Daily

Why it matters: United Airlines’ statement highlights the several different ways that a national crisis can provide an opportunity for your brand or organization to step up and demonstrate its values. Vaccine messaging essentials, such as privacy, safety and religious affiliation.

Airlines 117
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Activision employees stage fresh walkout, business travelers accept ‘new normal,’ and Apple makes DIY repairs easier

PR Daily

The campaign is a reminder to consider the business strategy behind your anniversary celebrations and to consider how promotions and storytelling can tie into larger objectives for the organization. Why it matters: The renewed culture crisis for Activision Blizzard is costing the company.

Travel 109
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Facebook’s Zuckerberg proposes new systems to police social media content, General Mills defends reputation after shrimp-tail scandal, and Jay Leno apologizes for history of anti-Asian jokes

PR Daily

Users instantly protested the new feature, saying that the ability to send messages to strangers created numerous privacy concerns and the potential for abuse. CRISIS LEADERSHIP NETWORK. CRISIS COMMUNICATIONS.

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Harvard responds to high-profile Black faculty resignation, consumers request data collection reform, and VMI navigates sexual misconduct claims

PR Daily

As Dr. West’s departure shows, a failure to address meaningfully and engage deeply on DE&I issues will lead to staff departures and create crisis narratives for your organization.

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