PR and the International Crisis: 3 Lessons from the Smolensk Crash

Cision

What happens when two countries in an international crisis present to the world two drastically different versions of the same event placing blame on one another? crisis communication

COVID-19: What?s changed (and has not) about internal communication

PR Daily

The extraordinary crisis and pace of change as it continues to evolve has pushed many communication professionals into reactive mode. Many of us have never had to tap these sources before this crisis. Receivers of our messages still hold all the power during a crisis.

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Why You Should Put Internal Communications First During a Crisis

Meltwater - PR

As brands navigate their way through a crisis, communications teams take center stage. Executives PR & Comms Corporate Comms Crisis ManagementWhen organizations have to figure out what to say—and fast—they call upon their communicators to help them… Read More >>>.

How video bolsters your internal communications

PR Daily

With more employees working from home due to COVID-19 concerns, video is becoming increasingly valuable for internal communications. Video offers many benefits for internal communications, even in ordinary times–and these are anything but.

Creating an internal task force around return to the workplace

PR Daily

Back-to-the-workplace planning teams should represent diverse internal demographics as well, says Michael Bush, CEO of Great Place to Work. The post Creating an internal task force around return to the workplace appeared first on PR Daily.

Internal vs. External Crisis Communications

HMA Public Relations

“In a crisis, what is external is internal and what is internal is external?” At first the answer to this question might seem easy, internal would be to employees and stakeholders of the organization and external would be to the consumers and/or potential consumers and the media.

COVID communication—5 tips for handling internal dialogue during the coronavirus

Agility PR Solutions

The coronavirus is officially a global crisis, and it seems like its spread and ripple effects are becoming more concerning by the hour. As a business-owner myself and a crisis communications […]. Analysis Public Relations crisis

What to Do When Your Internal Communications Goes External

PRSay

Hackers can also find and release damaging internal correspondence and documents. ” So, what are the best ways to lessen the potential negative impacts of your internal communications going external? Treat every piece of internal communication as if it were external.

PRSA 2016 International Conference: Be Aggressive, Be Audacious, Be Bold

Cision

The PRSA 2016 International Conference in Indianapolis brought together some of today’s top thought leaders in the field of communication– and then some. Cyber Security and Messaging During a Crisis.

Welcome Kevin Gaboury: LTPR’s New Intern

Reputation Us

It’s the New Year and that can only mean one thing: A new intern! The post Welcome Kevin Gaboury: LTPR’s New Intern appeared first on LTPR. Please help us welcome Kevin Gaboury to our team for the winter.

PR and the International Crisis: 3 Lessons from the Smolensk Crash

TrendKite

What happens when two countries in an international crisis present to the world two drastically different versions of the same event placing blame on one another

3 Strategies for Overcoming the Internal Struggle of Crisis Ready Resistance

Melissa Agnes

I recently received the following comment on a post I shared to social media: Sometimes it’s just hard to start talking about crisis preparedness because no one wants to be involved in a negative event. Leadership’s role in becoming crisis ready. Crisis Ready. Crisis Read

FIR #49 – Crisis and Internal Comms; Paying for Winning

Media Bullseye

We covered a wide range of topics during the discussion including crisis management surrounding Ryan Lochte’s multi-version story of what happened at a gas station in Rio, crisis management of a different kind involving the St. Crisis management. Internal communications.

Delta’s anti-union campaign draws ire, as internal messaging goes public

PR Daily

Union representatives from the International Association of Machinists (IAM) have been circulating materials to call for a vote to unionize, but Delta is pushing back. RELATED: Join us at Facebook for our Internal Communications and Employee Engagement Summit. ].

Why and how to craft an internal comms crisis plan

PR Daily

They send out strategic emails, work closely with PR and legal teams, and do all they can to mitigate the crisis—but are company leaders doing enough to communicate with employees? In a crisis, you need your employees lending support. You must have a plan in place before a crisis hits.

International Conference Preview: 5 Questions With Journalist Laura Ling

PRSay

Laura Ling is a prolific journalist, with a body of work that includes reporting on slave labor in the Amazon, women’s rights in the Middle East and the energy crisis in sub-Saharan Africa. Thought Leadership journalism PRSA International Conference storytelling

Bad PR call earns Eataly criticism after internal emails surface

PR Daily

After serving up controversial marketing messages—and consulting with its crisis PR agency—Eataly decided to not respond to a consumer’s criticism regarding a risqué marketing campaign. Unfortunately, the offended customer was copied on the internal email chain that carried the directive.

WHO declares Zika an ‘international health emergency’

PR Daily

RELATED: Keep your cool in a crisis with these 13 tips. A coordinated international response is needed to improve detection and to speed work on a vaccine and better diagnostics, said Chan. There’s no time for a wait-and-see approach.

5 ways internal content can boost your brand

PR Daily

In the race to continually spit out content that consumers are interested in, brand managers can—and often do—make use of effective internal communication efforts to enhance external content marketing and PR campaigns.

Return to work plans, HR risks to weigh, crisis lessons from Parenthood, and more

PR Daily

Here’s a roundup of the week’s crisis communication news for communicators. Here are the top 10 tips and takeaways from the week ending May 1 taken from our Crisis Communications Daily newsletter. Address potential “people risk” in your crisis contingency plan.

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Monday Roundup: PRSA 2015 International Conference

Waxing UnLyrical

I’m here for the 2015 PRSA International Conference where there’s absolutely no shortage of awesome speakers this year. How to Prevent a Social Media Crisis. What do you hope to learn at the PRSA 2015 International Conference? Good morning from Atlanta!

5 tips for a successful crisis simulation

PR Daily

This same philosophy applies to crisis preparation. Organizations that adhere to this philosophy are better able to preserve and protect their reputation when the next crisis hits. Most organizations have a designated group of leaders tasked to handle a crisis.

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Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul.

Keys to a successful global crisis communications response

PR Daily

Communicators should bear in mind key cultural differences and adapt their crisis messages accordingly to engage a worldwide workforce. The need for speed is ever present in the midst of a crisis. The keys to success of any crisis response?

5 essential steps for communicating in a crisis

PR Daily

Just as we began to adjust our home and work lives to this new, surreal reality, our country was rocked by another crisis. These measures will save time, one of the most precious resources during an unfolding crisis. Put a face to the crisis response.

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Why These PR Campaigns Received International Accolades at Cannes

5W PR

McDonald’s debuted a new look in celebration of International Women’s Day when the company “flipped” its iconic Golden Arches logo, turning the internationally-known “M” into a stylized “W” in honor of women.

International Conference Preview: Frank X. Shaw Talks Diversity, Disruption and 10 Years at Microsoft

PRSay

In anticipation of his keynote address at PRSA’s 2019 International Conference in San Diego on Oct. Then there’s the specific technical skills of media relations and internal communications. Well, I don’t think we’ve had to shift our crisis approach.

LTPR Welcomes Nicolas Capistrano as Summer Intern

Reputation Us

August 1, 2016 – LT Public Relations , a Portland-based communications firm, welcomes Nicolas Capistrano as its summer intern. LT Public Relations is a communications firm specializing in financial, health care, legal and crisis management. PORTLAND, Ore.,

Why Metrics Matter: Day One at the AMEC International Summit

Cision

This week hundreds of communication professionals have jetted off to London for the 8 th annual Association for the Measurement and Evaluation of Communication (AMEC) International Summit.

3 key takeaways from COVID-19 crisis communications

PR Daily

Be transparent, focus on the facts and be kind to the reporters trying to cover a once-in-a-generation crisis. The most unique aspect of crisis communication during COVID-19 is that it’s a shared experience. After I shifted to communications, a crisis felt very insular and isolated.

Crucial crisis plan elements, how leaders can stay positive, the secret to sustaining remote work, and more

PR Daily

Here’s a roundup of the week’s crisis communication news for communicators. Here are the top 10 tips and takeaways from the week ending May 8 taken from our Crisis Communications Daily newsletter. Make sure these essentials are in your crisis plan.

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WhatsApp limits forwarding to slow misinformation, SeaWorld CEO resigns, and measuring PR in a crisis

PR Daily

It’s an excellent example of simple ways you can connect and uplift audiences during the crisis. CRISIS LEADERSHIP BOARD. Looking for more insight on how to address the current global crisis and lead your organization into a strong recovery?

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Make sure your crisis response is a team effort

PR Daily

Nebraska Medicine’s communications director shares why effective crisis messaging involves employees across your organization—and how you can prepare for action. citizens evacuated from Africa and carrying the Ebola virus, the team put their plans and crisis drills into action.

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Crisis Management: Working with Bees

Reputation Us

She got trapped in my ponytail — crisis averted. Similarly, a key thing to remember with PR is that you will someday face a crisis or receive negative publicity. Communicating Internally. When a crisis occurs, the bees respond appropriately.

Communicating Post-PR Crisis

5W PR

Any business knows that no matter what’s going on and how well they are on top of everything, a crisis is never expected. The key factor in determining how this reflects on a business in the aftermath of a crisis is how they communicate with the audience once the crisis is over.

Get the latest crisis news delivered daily to your inbox

PR Daily

We’re introducing a new digital newsletter—the Crisis Communication Daily—a rundown of the top tips, best practices and headlines on crisis management to help guide communicators through COVID-19 and future crises. In the depths of the worst health care crisis in over 100 years, and the economic shockwave that accompanies it, many are turning to their employers for information. Communicators are crucial to the success of their organizations during this crisis.

The current crisis demands more external communication

PR Daily

Often it is the difficult and brave decisions which come with the biggest reward—which means that external communication is a necessity during the COVID-19 crisis. For example, you might serve one particular market segment which is booming in the wake of the coronavirus crisis.

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How COVID-19 has taught comms pros to lean into their strengths

PR Daily

The top communicator for FIS shares how her team has adapted during the current crisis and offers lessons for others. We made it through the first stage of the crisis. The pandemic forced marketing teams far beyond their comfort zones.

Crisis Communications: 10 Steps for Building an Effective Plan

Onclusive

Social media has fundamentally changed how people communicate in times of crisis. This month, the Wall Street Journal outlined dozens of ways social sites and apps are being utilized during a crisis. Map out what is and isn’t a crisis, who needs to be alerted and who should respond.

Amazon, Instacart and other essential workers strike, Disney offers branded face masks, and Deloitte shares crisis recovery tips

PR Daily

The musical is a humorous look at data, marketing and more and can serve as a reminder to find moments of laughter in between crisis responses and new campaign creation. Eastern time as we discuss with Kaye best practices for media relations in a crisis. CRISIS LEADERSHIP BOARD.

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