What’s working for financial comms during COVID-19

PR Daily

This public health crisis is also threatening markets and investment portfolios. Among them are messages from investment firms and financial advisors seeking to assure recipients that things are under control.

Welcome Kevin Gaboury: LTPR’s New Intern

Reputation Us

It’s the New Year and that can only mean one thing: A new intern! The post Welcome Kevin Gaboury: LTPR’s New Intern appeared first on LTPR. Please help us welcome Kevin Gaboury to our team for the winter.

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Kraft Heinz grapples with botched financial results and CMO departure

PR Daily

The company said findings from an internal investigation, which revealed some employees had fabricated numbers, wasn’t ‘quantitatively material’ to its finances. These are about the company’s internal controls and the culture of a high-profile Fortune 500 company.”.

Creating an internal task force around return to the workplace

PR Daily

Back-to-the-workplace planning teams should represent diverse internal demographics as well, says Michael Bush, CEO of Great Place to Work. The post Creating an internal task force around return to the workplace appeared first on PR Daily.

COVID 19 and Crisis Communications

Solo PR Pro

Stock markets have plunged, entire cities have been quarantined, companies have halted travel and international conferences have been cancelled. It’s full-on Crisis Communications mode for those of us who specialize in such things.

How offering historical context helps in a crisis

PR Daily

Your crisis communications should be able to lean on your past record. Context proves an organization’s resilience, its ability to navigate rough seas and manage through a crisis. In short, there was a crisis of faith.

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Walmart KOs violent-video displays but keeps guns, Uber spins bad financials, and blackface at Belgium’s Africa Museum draws ire

PR Daily

Farmer Boys scores on social media with ‘bacon intern’ search. The restaurant chain captured social media users’ hearts with its “Bacon Intern” position, which will pay one applicant $1,000 for an eight-hour day of bacon tasting : View this post on Instagram.

WhatsApp limits forwarding to slow misinformation, SeaWorld CEO resigns, and measuring PR in a crisis

PR Daily

It’s an excellent example of simple ways you can connect and uplift audiences during the crisis. CRISIS LEADERSHIP BOARD. Looking for more insight on how to address the current global crisis and lead your organization into a strong recovery?

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4 lessons from a mismanaged crisis response

PR Daily

This column is called “How We Did It,” but because we learn more from mistakes than successes, I wanted to share my failure handling a crisis when I was the chief communications officer at GE. FREE REPORT: Benchmark your internal comms efforts against your peers ].

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How Franklin Mutual Insurance adjusted messages for the COVID-19 crisis

PR Daily

The insurance provider had to pivot from planned outreach during the health care crisis to find ways to bring everyone together. Should they go ahead with campaign they had been planning—or should they throw out their plans and try to address the crisis in the moment?

How short-term and long-term crisis responses require different mindsets

PR Daily

Modern crisis management and mitigation have become exceedingly complex. When I started in this business in 2000, after practicing law for nine years, crisis was purely reactive,” says Harlan Loeb, chair for crisis and reputation risk advisory services at Edelman.

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Levi’s COVID-19 response, metrics to watch during the crisis, and why it’s time to consider TikTok

PR Daily

Here’s a roundup of the week’s crisis communication news for communicators. Here are the top 10 tips and takeaways from the week ending April 24 taken from our Crisis Communications Daily newsletter. Look for metrics to guide your crisis response.

PR Lessons From The Bungled Equifax Crisis

ImPRessions - Crenshaw Communications

Public relations people like to talk about anticipating or “getting in front of” a crisis; in fact, for a taste of a real-life crisis simulation, check out this stress-inducing story by The New York Times ‘ Sapna Maheshwari. Tap a crisis response leader.

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How COVID-19 has taught comms pros to lean into their strengths

PR Daily

The top communicator for FIS shares how her team has adapted during the current crisis and offers lessons for others. We made it through the first stage of the crisis. The pandemic forced marketing teams far beyond their comfort zones.

LTPR Welcomes Nicolas Capistrano as Summer Intern

Reputation Us

August 1, 2016 – LT Public Relations , a Portland-based communications firm, welcomes Nicolas Capistrano as its summer intern. LT Public Relations is a communications firm specializing in financial, health care, legal and crisis management. PORTLAND, Ore.,

3 ways PR pros can weather a crisis and come out on top

PR Daily

When handled the right way, an outstanding crisis response can repair lost trust, diminish skepticism and bolster the organization’s image for what lies ahead. An employee should never learn about a crisis by seeing it in the media before they hear it from you,” Alderman says.

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Maintaining your Sales Pipeline during a Crisis

5W PR

While there are bound to be some financial losses, acting now may make all the difference in your company’s ability to endure. We’ve compiled some considerations for maintaining sales during the crisis.

Bank Stress Tests Complete. Could Your Bank Now Pass a “Reputation” Test?

Reputation Us

Each year the Federal Reserve conducts a financial health checkup on banks, called a stress test , to determine how solid they are. banks have significantly rebounded from the 2008 financial shock. How does a financial institution measure up to the competition?

Texas-Sized Crisis: 7 Steps to Communicating During a Disaster

Reputation Us

Texas-Sized Crisis: 7 Steps to Communicating During a Disaster. One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. Now is the time to deploy the crisis plan that your credit union has (hopefully!)

Managing an agency through the COVID-19 crisis - PRCA taskforce

Stephen Waddington

The PRCA has launched an international taskforce of 50+ volunteers to help support members managing their businesses during the crisis. The dot com crash, 911 and the financial crash in 2008 all left scars in my career.

The Role of Marketing in a Crisis? Be More Human.

PR 20/20

What is the appropriate role of marketing in the midst of a crisis? There are no best practices in a crisis. It won't convince people that your preplanned webinar will help them in this time of crisis. Internal and External Communications. COVID-19.

The Importance of Adaptive Response In The First Moments of Crisis Management

Melissa Agnes

Lou and I go into even more detail on this subject in episode #024 of The Crisis Intelligence Podcast. A crisis is a change. For example, some threats might include: financial earnings, reputation, human life, or physical assets. Adaptive Crisis Response.

How brands should respond to the BLM movement

PR Daily

They should begin internally. Organizations that lack diversity need to commit to hiring Black and Brown people with financial incentives and more attractive benefit packages.

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Crucial workplace wellness trends

PR Daily

If you’re not mindful of—and actively investing in—workers’ mental, physical and financial well-being, good luck sustaining a healthy business in the days ahead. Even before COVID-19 turned our world upside-down, workplace stress, anxiety and burnout were all approaching crisis levels.

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3 crisis communications lessons from Southwest’s intrepid pilot

PR Daily

Navy fighter pilot who safely landed a Boeing 737 in Philadelphia after a mid-air explosion took out one of its engines—also gave a master class in crisis communications at 190 mph. A good plan will identify a crisis team for making decisions and responding in an emergency situation.

How tech companies can—and should—improve D&I efforts

PR Daily

Make no mistake, just like other businesses, Big Tech has stepped up with financial pledges to antiracist causes and statements of commitment to racial justice. Crisis Communications Diversity and inclusion Employee Engagement Internal Communications PR Industry Storytelling

How to offer ‘greater good’ in your COVID-19 communications

PR Daily

The current coronavirus crisis is dominating the news media, as well as brand communications. When the public sees a highly profitable corporation making a sizable gift that can save lives or help those struggling because of the crisis, they feel it’s meaningful.

Credit Union Times: CU Crisis Planning Essential

Reputation Us

The Credit Union Times interviewed CU crisis experts, including LT Public Relations ‘s Casey Boggs, for the August 31st cover story (below), “Credit Union Crisis Planning Essential.” ” If your financial institution is in need to safeguard itself and its reputation from potential issues, we’d welcome your outreach: PR@LTpublicrelations.com. Credit Union Crisis Planning Essential. You developed a crisis communications plan?’

5 crisis tips from ‘The Walking Dead’

PR Daily

Not every incident is a crisis, but when it is, you must be prepared to handle it quickly. Here are crisis communications lessons that “The Walking Dead” teaches: 1. A few simple steps before the crisis make all the difference: · Cultivate relationships with partners in the community.

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How communicators can infuse empathy into layoff or furlough announcements

PR Daily

It’s essential that organizations treat them with the utmost respect and dignity and provide fair financial packages. COVID-19 Crisis Communications Employee Engagement Internal Communications PR Industry

Zoom chief focuses on winning back trust, Hobby Lobby closes and furloughs most employees, and Apple makes COVID-19 face shields

PR Daily

Good morning, communicators: Agency Berlin Cameron launched an effort to help small business owners struggling to stay afloat during the current crisis. How can you share your skills and expertise to help those struggling with their crisis responses? CRISIS LEADERSHIP BOARD.

6 ways to handle a PR crisis

PR Daily

From operational breakdowns, financial scandals and hacked servers to rogue employees choosing to air their grievances in public, no organization can consider itself immune. Crisis management plans are how organizations mitigate the damage from these threats.

Texas-Sized Crisis: 7 Steps to Communicating During a Disaster

Reputation Us

One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. But honesty, if you are a credit union in Texas, the situation is beyond the point of preparing for a crisis. Now is the time to deploy the crisis plan that your credit union has (hopefully!) In a crisis, communication is key. You may want to consider crisis-specific communications training going forward.

Why you should talk to your employees first in a crisis

PR Daily

Yet the moment you felt you were in the clear, the crisis began. Now, more than ever, we must remember and appreciate our internal audiences. In the midst of a crisis, it’s impossible to silence or control all messages, but communicators have ways to positively influence them.

The Importance of Adaptive Response In The First Moments of Crisis Management

Melissa Agnes

Lou and I go into even more detail on this subject in episode #024 of The Crisis Intelligence Podcast. A crisis is a change. For example, some threats might include: financial earnings, reputation, human life, or physical assets. Adaptive Crisis Response.

Learning From Past Crises to Navigate Post-COVID-19

Reputation Us

When it comes to navigating crisis, I have been in the eye of many storms. As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty.

From classroom to boardroom – crisis management lessons from the auto industry

PR Conversations

Aaron Shardey gained a first class honours degree in public relations at London College of Communications this Summer with his undergraduate dissertation offering case study research into crisis management in the automotive industry.

VW’s crisis continues with executive’s arrest

PR Daily

RELATED: Keep your cool in a crisis with these 13 tips.]. Both Winterkorn and Hans Dieter Pötsch, who was VW’s chief financial officer when the crisis broke, are under investigation by German authorities.

Top 3 Things to Resolve Before a Crisis Strikes

Beyond PR

If managed especially well, few outside your crisis response team will even know something happened. A carefully compiled crisis communications guide can literally save your business when the inevitable occurs. Create a chart listing the key contacts in the event of a crisis.

Top 11 PR Crises in 2020 So Far

Prohibition

It goes without saying that COVID-19 is without a doubt the biggest global crisis that has been faced for decades. Which is potentially a further error, as it would be appreciated by all to receive real clarity on the COVID-19 crisis plan.