PR ethics and journalism ethics in the face of media business meltdown

Stuart Bruce

Since columnist Peter Oborne sensationally resigned from The Telegraph with a devastating public critique of what he believed to be its declining ethical and editorial standards I’ve read very little about the role and implications for PR, corporate communications and business.

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Maximising resilience of health and well-being assets in crisis situations

PR Conversations

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. Trouble is, if you haven’t experienced a crisis you have no idea how exhausting it is when you start your plan.

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The Death Of A PR Firm, By Bad PR

ImPRessions - Crenshaw Communications

That’s the unhappy fate of James Henderson, the former CEO of now-defunct PR and crisis management powerhouse Bell Pottinger. Bell Pottinger’s troubles escalated when a cache of internal documents about the Gupta campaign was leaked to the media, likely by disgruntled ex-staff.

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7 Lessons That Ryan Lochte’s Olympic Crisis Can Teach PR Pros


But oh, lordy – we as communications and marketing professionals can receive a master class in what NOT to do during a crisis from Lochte’s self-immolation at the 2016 Summer Olympics in Rio de Janeiro.

9 PR blunders of 2018

PR Daily

Here are the more memorable examples: [FREE GUIDE: 3 helpful tips for your crisis comms prep ]. Just this month Bloomberg reported that “Internal Facebook documents released by a U.K. Now the university’s accreditation is under review for alleged ethical issues.

Apple and Google mum amid outrage over Saudi wife-tracking app

PR Daily

Your company might be known for great customer service and high-end technology, but if you are peddling software that crosses a moral or ethical line for your consumers, expect backlash. RELATED: Join us May 9–10 for our Crisis Communications Conference. ].

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The journey from lockdown

Stephen Waddington

The challenge with the COVID-19 crisis is that it requires an international governmental response and there are countless unknowns. Two useful documents that help with scenario planning have been published this week: The Roadmap to Pandemic Resilience published by the Edmond J.

Corporate Reputation And The Whistleblower Culture

ImPRessions - Crenshaw Communications

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. Any crisis manager knows that it’s easier to prevent a reputation crisis than to clean it up after the fact.

We risk learning the wrong lessons from Bell Pottinger’s demise

Mark My Words

Or to use a different metaphor, we have all dashed to the moral high-ground of condemnation -for reasons as strategic as they are ethical- when perhaps we should have spent a bit longer wading through the muck of detail and ambiguity. All that remains of Bell Pottinger is a burnt-out shell.

Sepp Blatter, other FIFA heads suspended

PR Daily

On Tuesday, the FIFA Ethics Committee announced that FIFA’s president, Sepp Blatter, along with its vice president, Michel Platini, and its secretary general, Jérôme Valcke, were banned from all European football activities—both national and international—for 90 days.

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Why legal trouble is just the tip of the iceberg

PR Daily

Balancing the two can be the difference between a reputational crisis and a smooth outcome. in what they report, provided the information they rely upon comes from official documents. FREE GUIDE: 3 helpful tips for your crisis comms prep ]. Call for crisis help quickly.

Journalists broadcast from San Bernardino suspects’ home

PR Daily

You’ve got documents laying all over the place; you’ve got shredded documents…You have passports, you’ve got driver’s licenses—now you have thousands of fingerprints all over inside this crime scene.”. The document seemed to have been left behind by the FBI.

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Future of PR: 2020 edition

Stephen Waddington

Tackling fake news and disinformation: an ethical issue that strikes at the heart of practice 6. Gender diversity in PR is an issue as old as the industry itself Gender issues in the PR industry are well documented. If you work in issues and crisis it can be especially acute.

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An AI in PR primer

Stephen Waddington

You can review the results in this document. It’s essential for reputation monitoring and crisis management. Paid social was initially viewed as an ethically murky area for PR. However there’s a protected subset of skills: law, ethics, professional and ethics.

FIFA seeks to rebound as ex-honchos are cited in $80M pay flap

PR Daily

law firm retained by FIFA during its corruption crisis, told the Associated Press. Blatter and Valcke deny wrongdoing but were banned for six and 12 years, respectively, by FIFA's ethics committee,” the AP reports. In response, FIFA’s crisis managers issued a lengthy statement.

Ethics 101

Halloween Costume Ideas For PR People

ImPRessions - Crenshaw Communications

2018 said goodbye to “Scandal,” so if you feel you can pull it off, why not salute the recently retired queen of crisis PR, Olivia Pope? Facebook’s founder has become a major face of Big Tech in crisis for 2018, so the costume is perfect for the PR person.

10 Tips to Become More Likeable


Having a likeable brand can help you avoid crisis. Want more crisis communication tips? “It is the unspoken ethic of all magicians to not reveal their secrets.” It was movie night and the kids were asleep.

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Why and how video poses new PR risks

PR Daily

People for the Ethical Treatment of Animals has a long list of viral hits exposing the mistreatment of animals, among them one that shows Chinese farmers yanking angora wool by the fistful out of the skin of their screaming rabbits. “We

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In-Housing Trend: What PR Agencies and Marketing Firms can Learn from Law Firms

Sword and the Script

The housing crisis of 2008 spurred largely by risky loans and securitized mortgages, that both diversified the financial risk and cause us to collectively lose sight of where it was precisely, set off the most severe recession we’ve seen in a long time.

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Is Your Agency Failing You? Here’s 5 Warning Signs That They Are

PR Matters

No honourable, ethical agency or counsel should be sycophantic to you when you have hired them to be honest, constructive and upfront with you. In a crisis/emergency situation, response time is everything. We all know every minute counts in such a crisis situation.

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Starting a global conversation on global public relations standards

PR Conversations

ethics and law. crisis communication. We have received an invitation from Professor Anne Gregory and Jean Valin for all readers and contributors to PRConversations to get involved in a global project defining the capabilities of proficient public relations practitioners.

Spotting a Problem Client Before It’s Too Late

Solo PR Pro

Do they show a propensity towards repeatedly revising documents and continually reworking something unnecessarily? This can provide fertile ground for ethical – and legal – issues to possibly arise.

State of Healthcare Content Marketing: 5 Trends Transforming the Industry

Contently - Strategy

In addition to treating patients and making discoveries, Hippocrates also spent part of his career working on some of the most important medical documents ever published. Look no further than the Hippocratic oath, the code of ethics for physicians that bears his name.

Event Marketing Is Back, Baby: Two Experiential Experts Examine The ‘Fearless Girl’ Campaign


We invite people to use their own cameras to document what they’re doing and how it connects with our client’s brand, which they then post and share with thousands of friends.”. Crisis communications pros know that no corporate misdeed goes unexposed in this social media climate. Event marketers recognize that no experiential campaign could be strong enough to camouflage a brand’s ethical blunders.

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Preview of my PRSA Talk, "Hacking Public Relations"

Where the Fishermen Ain't

Hacker,” in the ethical and non-pejorative sense , refers to someone with a passion for learning how a system works as well as relentlessly improving it. This is to say nothing of the subsystems for crisis management or Wikipedia engagement. .

Public relations in 2018

Stephen Waddington

12 months is an arbitrary period to measure change in a sector that is rapidly innovating in some areas such as artificial intelligence and digital media; but woefully slow in others such as diversity and ethics. I shared a first draft of this article as a Google Document via Twitter; with MA PR students at Newcastle University; and with colleagues at Ketchum on an international webinar. The conversation around ethics will inevitably get louder in 2018.

AT&T and Novartis doing damage control in light of Michael Cohen deals

PR Daily

Along the way, they’re delivering positive and negative examples of crisis communication. FREE DOWNLOAD: 13 tips for preparing for a crisis ]. million, not the $400 accounted for in the Avenatti documents. Here are four lessons for crisis communicators from these apologies: 1.