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When A Privacy Breach Is A PR Crisis: How To Avoid It

ImPRessions - Crenshaw Communications

For most of us, it would be awkward at the very least, but for a public figure or corporation, disclosure of private communications amounts to a full-blown public relations crisis. The unauthorized disclosure of private information is particularly tricky in crisis management terms. Have a digital media policy.

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New web privacy laws and the Crisis PR issues that can arise from them.

The Stalwart Blog

Find somebody that you can trust to go over what your crisis communications response plan is and how it should integrate with your operations. The post New web privacy laws and the Crisis PR issues that can arise from them. appeared first on Public Relations Security. The stakes are even higher than they were before.

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The Importance of Ethics and Authenticity in a PR Career

5W PR

In the world of public relations, ethics, and authenticity stand as cornerstones that not only define the profession but also dictate its long-term success and impact. PR professionals play a critical role in shaping public perception, maintaining reputations, and building relationships between organizations and their stakeholders.

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Facebook’s Cambridge Analytica Crisis Was Not Just Preventable—It Is A Giant Missed Opportunity

Melissa Agnes

For years, the general public has been, for the most part, living under the illusion that free social media sites are in fact “free” and that they had control over their data and all the information they share and the actions they take on these sites. You can order your copy of Crisis Ready , here. Facebook’s missed opportunity.

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When The CEO Should Be The PR Spokesperson

ImPRessions - Crenshaw Communications

Public relations teams and their agencies typically want to advise a CEO directly, and we routinely urge leaders to build a public profile through social media and high-level content. But when should the CEO of a major company serve as its public spokesperson? It’s not always about crisis management.

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New Fronts in Crisis Management

Flatiron Communications

I was surprised by just how little public attention was given to office supplies chain Staples after President Obama “shamed” its management during a recent interview with Buzzfeed’s Ben Smith. Pop star Iggy Azalea called out the company for violating her privacy…during the Grammy Awards to her 4.3

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5 Tips For Responding To Negative Online Reviews

The Hoyt Organization

It also demonstrates professionalism and respect for the individual’s privacy with the negative experience. In turn, they empower your team to respond to criticism in a way that aligns with your brand’s values and public image. This approach shows other customers that you’re proactive in resolving complaints.

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