Leading With Ethics During COVID-19

PRSay

Each September, PRSA celebrates Ethics Month, featuring programs presented by the PRSA Board of Ethics and Professional Standards (BEPS). With such a wide-ranging group to reach, we wanted to ensure that we did so ethically and honestly during the standup.

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5 Public Relations Trends to Watch in 2019, Starring AI, Ethics and More

Garrett Public Relations

The post 5 Public Relations Trends to Watch in 2019, Starring AI, Ethics and More appeared first on PR Consultant Garrett Public Relations Columbus/Worthington OH. 2019 AI B2B crisis communications crisis management ethics PR public relations public relations trends reputation management trends PR trendsThe times they are a-changin’. Never have these lyrics rung as true as they do when we look at the way the PR profession is evolving.

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Crisis Management Advice from a Retiring Pro: Rick Amme

Melissa Agnes

Editor’s Note: Rick Amme is a talented crisis management professional who, after decades of being “in the game”, has decided to embark on his next life adventure: retirement. Crisis Management Advice from a Retiring Pro. 20 years of crisis management consulting, training, and speaking have convinced me that at least five principles for coping with organizational crises and challenges remain remarkably reliable.

To Celebrate Ethics Month, We Bring You ‘Reputation Launderer’ Bell Pottinger From Across the Pond

PR News

The post To Celebrate Ethics Month, We Bring You ‘Reputation Launderer’ Bell Pottinger From Across the Pond appeared first on PR News Blog. Crisis ManagementChances are we wouldn’t be writing this post had the story of British PR firm Bell Pottinger’s demise yesterday remained a story limited to two continents, Europe and Africa. Unfortunately for the reputation of the PR discipline here and abroad, Bell Pottinger was well known, which helped spread the story.

The Key to Overpowering Arrogance

PR Expanded

However true, through Garcia’s input on testosterosis, there is an incorrect way to handle this crisis, with this movement women are now given the belief that the only way to solve this issue is to expose men for who they truly are and replace men in power with women. Garcia analyzes the incorrect way of handling a crisis as well as showing the importance of humility. Ethics Guest Post Leadership PR 2.0

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Review: ReputationDefender’s New Personal Branding Solution

Melissa Agnes

Investing in your professional online reputation is an important Crisis Ready strategy—and ReputationDefender has launched a service to help make this process easy for you. Most online reputation management companies focus solely on helping their clients fix their online reputations.

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Top 7 Communication Resources

Critical Mention

PR Week webinars also cover topics such as how to network, tips on managing your employees and how to increase productivity levels. Books, webinars and podcasts have risen in popularity now that more people are spending time indoors.

The Death Of A PR Firm, By Bad PR

ImPRessions - Crenshaw Communications

That’s the unhappy fate of James Henderson, the former CEO of now-defunct PR and crisis management powerhouse Bell Pottinger. When it was called out for crossing ethical lines by using false propaganda and fake grassroots in 2011, Bell Pottinger blasted critics but apparently never saw fit to police its methods. The leakers clearly crossed ethical lines themselves, but the agency’s controversial practices may have invited their actions.

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4 Reputation Threats Organizations Should Monitor in 2020

PRSay

For organizations of all sizes, the ability to identify, understand and manage an increasingly complex array of reputational threats will be integral to success in the years ahead. In today’s world, being prepared with a comprehensive crisis plan is no longer enough.

4 Skills All PR Pros Should Have

Critical Mention

Solidify your brand’s reputation by remaining ethical and carrying out your press releases and campaigns with scrupulous attention to detail. Public Relations Content Marketing Copywriting Corporate Communications Crisis Management Earned Media Facebook Instagram LinkedIn Media Relations Online Online News Monitoring Radio Television Twitter YouTube

Transforming the Word “CRISIS” from Negative to Positive

Melissa Agnes

He began the message with the sentence: “Why CRISIS is a bad word,” and followed it up with the following wordplay – People: C reate their problems; R eact by blaming others; I nfer that all will be okay; S ecure themselves behind false claims; I ndependent they become instead of working as a collective; and. But this isn’t the connotation of the word “crisis,” is it? Which play on the word “crisis” best represents your organization?

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J&J offers to settle in Ohio, consumers question leaders’ ethics, and how TikTok fills a specific niche

PR Daily

Good morning, PR pros: In a bellwether case in the opioid crisis, Johnson & Johnson has reached a potential deal with Cuyahoga and Summit counties in Ohio. Why it matters: It might be sound legal strategy to deny wrongdoing while offering a multimillion-dollar settlement, but it shouldn’t be confused with good crisis management. When combatting a crisis narrative, you will have to overcome a healthy skepticism if you want to change public perception.

Review — The Loudest Voice (TV Series)

Doctor Spin

Anyone interested in public affairs , crisis communication , and media logic will definitely gasp at the absurdity by which one single man can influence such a large numbers of people by using non-ethical propaganda techniques. PR Public Affairs Crisis Communication Crisis Management Leadership Psychology Persuasion Techniques Public Opinion ReviewsHow much can one single individual influence the political landscape?

#CrisisRoundup of Awesome Links: Week of October 27, 2014

Melissa Agnes

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world. Social Media in a Health Crisis (Free Webinar). Articles By Melissa Agnes and from The Crisis Intelligence Blog.

What My PR Degree Would Look Like Today

Waxing UnLyrical

Crisis and issues management: With the growth of social media, the ability for crises and issues to spark and spread across the globe is unprecedented. Communicators need to be able to monitor and manage both emerging and potential issues. Community management: Community management has come to the fore as a unique role and discipline in itself. PR and business ethics: The great irony is that PR continues to struggle to manage its own reputation.

A Look at Today’s Crisis Realities and How To Manage Them

Melissa Agnes

Today’s crisis realities present some of the biggest challenges and obstacles to be faced in a crisis or emergency. In fact, if you aren’t prepared, today’s crisis realities will work against you , rather than for you, in a crisis – making your task of effective crisis management extremely difficult. So what are today’s crisis realities and what do they mean to your organization? Crisis Management Crisis Preparedness

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Should You Conduct Negative SEO Against a Competitor?

Melissa Agnes

Not only is this an unethical practice (WordPress didn’t let me underline “unethical” 50 times, so once will have to do), but it’s also a crisis waiting to happen. However, I’d like to add that if you intentionally sabotage someone’s rankings like this, you deserve a crisis in my opinion.). How much of a crisis, you ask? Should you plan for this type of risk in your crisis plan? Crisis Management

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Tripadvisor and how to get fined for negative reviews

Norton's Notes

John Greenbank, north trading standards area manager, said it was a “novel” way to prevent bad reviews. Businesses of any sector in 2015 will have to be ethical to succeed – not just hotels. Crisis Management Hotels Social Media crisis management Reviews tripadvisor Last month I was quite shocked to stumble upon an article about a couple who were actually fined for leaving a negative review on TripAdvisor.

Your Executives’ Reputations Impact Your Brand, Whether You Like It or Not

Melissa Agnes

I find it interesting that many organizations still believe that the personal brands of their management team (namely their C-suite) and the organization’s corporate brand, are completely separate. And in a crisis, especially a crisis that questions the ethics of either the personal or the professional brand, this reality gets amplified. What’s wrong with this crisis management approach? Image credit: GaudiLab/shutterstock.com.

Maximising resilience of health and well-being assets in crisis situations

PR Conversations

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. Catherine: We do a great deal to educate practitioners on the practical aspects of managing a crisis but rarely do you encounter a crisis plan which addresses the need for support for people involved with crisis communication. And that’s just managing the process.

Corporate Reputation And The Whistleblower Culture

ImPRessions - Crenshaw Communications

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. Then there are those responsible for risk-management processes that failed.

#CrisisRoundup of Awesome Links: Week of October 27, 2014

Melissa Agnes

I wanted to publish a post today on something scary related to crisis and emergency management, but the more I thought about what that something could be, I realized that I probably scare you (at least on some level) every week as I detail the realities and challenges of crisis management in this real-time and digitally-connected world. Social Media in a Health Crisis (Free Webinar). Articles By Melissa Agnes and from The Crisis Intelligence Blog.

Facebook PR Exposed

Flatiron Communications

Nick Confessore, one of The New York Times’s better-known investigative reporters, appeared on MSNBC’s “All in with Chris Hayes” within hours of The Times publishing its bombshell exposé on how Facebook dealt with the Russian crisis. disregarded the core tenets of crisis PR.

PRoust Questionnaire: Sean Kelly

PR Conversations

I enjoy the adrenaline rush of crisis communications. Sincerity, loyalty, sound judgment, trustworthiness and a commitment to the values and ethical foundations of the PR profession—which just happen to be expressed in the CPRS Code of Professional Standards —are the qualities I most admire. The film (starring Al Pacino) was about ethics and standing up for your principles at any cost. a critical thinker– and a quick thinker (particularly during a crisis).

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A Look at Today’s Crisis Realities and How To Manage Them

Melissa Agnes

Today’s crisis realities present some of the biggest challenges and obstacles to be faced in a crisis or emergency. In fact, if you aren’t prepared, today’s crisis realities will work against you , rather than for you, in a crisis – making your task of effective crisis management extremely difficult. So what are today’s crisis realities and what do they mean to your organization?

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FIR #49 – Crisis and Internal Comms; Paying for Winning

Media Bullseye

We covered a wide range of topics during the discussion including crisis management surrounding Ryan Lochte’s multi-version story of what happened at a gas station in Rio, crisis management of a different kind involving the St. Crisis management. Two of the items were about crisis management, and a few themes in the commentary on both stories stood out. Two, the language used in addressing a crisis matters.

How Kimberly Kane sought employee input on return to work

PR Daily

Perhaps all this family time is the silver-lining to the COVID-19 crisis? Hours melt together these days with client meetings, team meetings, crisis management and projects to move forward.

PRoust Questionnaire: Sean Kelly

PR Conversations

I enjoy the adrenaline rush of crisis communications. Sincerity, loyalty, sound judgment, trustworthiness and a commitment to the values and ethical foundations of the PR profession—which just happen to be expressed in the CPRS Code of Professional Standards —are the qualities I most admire. The film (starring Al Pacino) was about ethics and standing up for your principles at any cost. a critical thinker– and a quick thinker (particularly during a crisis).

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Interview with PRSA’s National Chairman, Anthony W. D’Angelo

Critical Mention

meaning diversity, advocacy, technology and ethics. Ethics is our foundation, and the guidance that we give through our Code of Ethics in concert with our Board of Ethics and Professional Standards is what research has shown our members appreciate and value the most about PRSA.

Corporate Reputation And The Whistleblower Culture

ImPRessions - Crenshaw Communications

Tom Mueller, who interviewed over 200 corporate whistleblowers for his book Crisis of Conscience: Whistleblowing in an Age of Fraud , proclaims this “the age of the whistleblower.”. When Fowler originally complained to Uber’s HR department about inappropriate overtures from her manager, her experience was dismissed because the manager was, you guessed it, a “high performer.” Then there are those responsible for risk-management processes that failed.

An AI in PR primer

Stephen Waddington

It’s essential for reputation monitoring and crisis management. There’s a common but misplaced assertion that PR is a special case because of its reliance on human characteristics such as emotional intelligence; ethics; and interpersonal skills.

After the End of Journalism – The Revolution that Turned PR Experts into Publishers, Editors, and Reporters

Maxim Behar's Blog

And against the background of the many discussions about how this unified future business will be called and who will have the leading role in it, I state that this will be PR business and I have two strong arguments: the need of crisis management will be increasing and the clients will need management of their brands and their texts. Who else if not PR business is the king of handling crisis and managing intelligent, creative and impactful content….

Crisis lessons from MLB and the Astros

PR Daily

Jan Gusich, communications founder and senior strategist at akhia , says the league ignored two basic principles of crisis management: “accepting accountability and delivering a meaningful apology.”. FREE DOWNLOAD: Keep your cool in a crisis with these 13 tips ]. For PR pros serving any sector, the crisis is a reminder that fans have a personal connection to your product and missteps require a heartfelt response. Did MLB not have a crisis response plan?

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FIFA seeks to rebound as ex-honchos are cited in $80M pay flap

PR Daily

law firm retained by FIFA during its corruption crisis, told the Associated Press. Blatter and Valcke deny wrongdoing but were banned for six and 12 years, respectively, by FIFA's ethics committee,” the AP reports. In response, FIFA’s crisis managers issued a lengthy statement. FIFA will also refer the matter of these contracts and payments to the FIFA Ethics Committee for its review.

Celebrating a commitment to excellence at CIPR graduation ceremony

Stephen Waddington

It’s essential for reputation monitoring and crisis management. There’s a common but misplaced assertion that PR is a special case because of its reliance on human characteristics such as emotional intelligence; ethics; and interpersonal skills. Machines are already undertaking tasks such as data analysis, horizon scanning, and data management, performed by practitioners starting out in their career.

29 Advanced Digital Newsletters That Help You Learn

ZudePR

When it came to small business marketing, digital marketing, SEO, PR, media relations, crisis management, Glasgow no-one would curate better content than me. Makes me tired even thinking about this bloke’s work ethic. Brian from Backlinko tells you how to get them, ethically. You Should Read This If. You want to find a more time-efficient way to curate content. You’re an SME struggling with web marketing. You’re a public relations practitioner.

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Behind the Headlines With Rich Oppel

Cision

Rich Oppel, senior advisor for media strategy and management at Crosswind Media & Public Relations, says brands will successfully land media coverage when they can combine their needs with the needs of journalists and their readers. You recently joined Crosswind Media & Public Relations as a senior advisor for media strategy and management. It will include reputation management, crisis management, brand enhancement and media relations.

PR problem? Hire a journalist… or rather don’t if you want to have successful PR

Stuart Bruce

I actually laughed out loud when I read this story about the BBC’s world affairs editor John Simpson setting up a corporate consultancy to advise on crisis communications and then even more rapidly closing it again because of the crisis it created. He hopes to advise companies on corporate communications and crisis communications and he can’t even manage his own team doing something as basic as creating a simple website.

Media Relations Must-Dos: 10 Tips for More Earned Media

Beyond PR

Know your standards: AP News Values and other codes of ethics. Download Maximize the Reach of Your Message with a Strategic, Multichannel Plan and learn how to match medium(s) to the message when planning strategic news, product announcements, crisis management and other communications for your brand. Eleanor Cates manages public interest accounts at PR Newswire.

7 PR Blogs You Should Be Following

Critical Mention

Its blog posts give readers a great understanding of ethical PR advice to help media personnel kickstart their profession. It provides great resources on how to maneuver agency hurdles, manage client interactions and how to grow your brand whether you’re a beginner, expert or anyone in between. Adjusting to new trends is part of the business for PR professionals. Luckily, the internet provides many educational resources to them in the loop.