Report: Consumers say tech companies can do better on privacy and more

PR Daily

The communications landscape is becoming ever more digital—and rife with potential pitfalls. In March, Facebook founder and chief executive officer, Mark Zuckerberg, wrote in a blog post : … [T]here’s also an opportunity to build a simpler platform that’s focused on privacy first.

New web privacy laws and the Crisis PR issues that can arise from them.

The Stalwart Blog

I also want to take this from a Crisis PR standpoint. Find somebody that you can trust to go over what your crisis communications response plan is and how it should integrate with your operations. The post New web privacy laws and the Crisis PR issues that can arise from them.

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Twitter, Photos and Your Crisis Communications

Melissa Agnes

But what does it mean for your crisis communications and overall risk? So, what does this mean for your organization in terms or risk and crisis communications opportunities? The fix: Monitor Twitter and set your privacy settings to best suit your organization.

Viral snark over a Peloton ad, McDonald’s enters ‘chicken sandwich wars,’ and Twitter launches data-privacy hub

PR Daily

Storytelling is a hot trend as communicators look to break through the noise of a cluttered digital landscape. Twitter introduces data ‘Privacy Center’. It will house privacy and data-protection initiatives, announcements and products, along with security alerts.

Facebook launches ‘Privacy Checkup,’ most agencies offer social media services, and Starbucks closes 2,000 stores in China

PR Daily

Here are today’s top stories: Facebook launches privacy tool. The social media platform is prompting almost 2 billion members worldwide to review their privacy and data-sharing settings in a feature called “ Privacy Checkup ” and its “ Off-Facebook Activity ” tool.

Instagram heads off privacy concerns, most employees report burnout, and Woodward’s book interview debacle

PR Daily

Also: The perks that employees care about, Constellation’s poor communications dings stock price, wisdom from Amazon’s Kristin Graham, how to talk about the economy, and more. Here are today’s top stories: Instagram preempts privacy questions on new messaging feature.

93% of reporters visit online newsrooms, Ford’s sly emoji pitch, and FaceApp defends privacy

PR Daily

Though the principles were already revisited in 2015, PR Daily editor Ted Kitterman explains why several communicators—including the principles’ original lead author—say it’s time for another refresher. FaceApp defends privacy record.

Twitter suspends Planters’ ‘Baby Nut’ accounts, top platforms tackle privacy and fake news concerns, and Hulu chief is out

PR Daily

Twitter scrambles to protect privacy, and YouTube cracks down on fake news. In a blog post, Twitter wrote : Protecting the privacy and safety of the people who use Twitter is our number one priority and we remain focused on stopping abuse of Twitter’s API as quickly as possible.

Brand managers gird for Calif. privacy act, Blizzard backtracks after criticism, and women-led organizations earn more

PR Daily

Good morning, PR pros: The California Consumer Privacy Act will take effect Jan. Communicators will have to become more savvy about data collection in light of privacy concerns and restrictions to provide consumers with valuable content and offerings.

Crisis Ready Q&A: How Can You Merge Your Expertise Into A Career In Crisis Communication?

Melissa Agnes

I am interested in merging my skills in breaking news coverage into a career in crisis communications. I’d love to speak with you to hear your thoughts around how I can merge my journalism career into a future in crisis communication work.”

Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul.

Google admits ‘error’ in failing to tell consumers about Nest microphone

PR Daily

RELATED: Learn how to prepare, defend and promote your organization during a crisis. ]. But it’s a privacy-conscious world now, where a company like Purism appeals to consumers by selling laptops and phones with hard kill switches for microphones and webcams.

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Richard Edelman on trust in 2020: ‘Make it happen’

PR Daily

The CEO shared insights into his agency’s annual Trust Barometer for a room full of executives and communicators in Chicago. Crisis Communications Marketing Media Relations PR Industry Research Storytelling

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Goldman Sachs issues diversity challenge, 23andMe lays off 100, and Sonos chief apologizes after backlash

PR Daily

However, consumers’ growing privacy concerns probably contributed to the market decline. She acknowledges that “privacy is top of mind” both for consumers and her executive team. I think the tech world needs to own this better communicate privacy standards to build trust,” she said. “I

A lesson in PR ethics, courtesy of ‘The Great Hack’

PR Daily

As PR pros we have an obligation of honest communication. Mining data that violates personal privacy to benefit business is very unethical. Can we be ethical when dealing with a crisis? As PR pros, do we owe stakeholders a more transparent communication with the fine print?

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Popeyes’ chicken sandwich gooses profits, Google’s HR exec steps aside, and Tyson lays off 500

PR Daily

These numbers are especially useful for communicators working with global teams and clients, and it can serve as a reminder to anticipate and provide flexibility with meetings and other workforce activities.

A PR Guide to Strategic Silence

ImPRessions - Crenshaw Communications

In an era of constant communication, most PR experts will say that silence is rarely an option for responding to negative or controversial developments. Crisis-management best practice calls for an immediate response where a brand or personal reputation is on the line.

Away blames CEO’s departure on ‘Twitter mob,’ Yamaha warns against ‘playing Ghosn,’ and Instagram cracks down on photoshopped images

PR Daily

The video is an outstanding example of emotional storytelling, and it shows communicators the power of showing what your product can do, instead of telling consumers and journalists about its qualities. privacy laws, including California’s Privacy Act.

In earnings call, Facebook discloses $3-5B in fines—and Wall Street yawns

PR Daily

Facebook says it is preparing to pay a hefty fine to the Federal Trade Commission for privacy violations stemming from the Cambridge Analytica scandal. RELATED: Learn how to prepare, defend and promote your organization during a crisis. ]. Crisis Communications Social Media Facebook

Facebook, Amazon under a cloud of criticism over latest data leak

PR Daily

The company has tried op-eds from leaders Mark Zuckerberg and Sheryl Sandberg, blog posts and social media messages, a couple of media apology tours and, most recently, a high-profile call for privacy and regulation. Crisis Communications Amazon Facebook

Google co-founders step down, Riot Games pays $10M in harassment suit, and most consumers distrust organizations’ data use

PR Daily

Also: Coalition issues a privacy framework, TikTok faces lawsuit over data collection, tips for mining great stories within your organization, and more. — Privacy for America (@privacy4america) December 3, 2019.

Barbie grows more inclusive, Zuckerberg says Facebook needn’t be liked, and Popeyes Chicken debuts clothing line

PR Daily

The growth stands despite consumers’ growing privacy concerns as well as criticism over the way Facebook continues to allow political ads on its platform. Consider that as you map out your corporate social responsibility strategies for the year and update your crisis response plans.

How and why you should be measuring reputation in 2020

PR Daily

A recent global study found that 62% of consumers want companies to take a stand on pressing issues such as fair employment practices, immigration, data privacy and climate change. Crisis Communications Executive Communication Measurement PR Industry Research Storytelling

Carl’s Jr. jettisons ‘sex sells’ ads, Hyatt eliminates travel-size toiletries, and Microsoft’s diversity and inclusion report

PR Daily

Why it matters: Similar to other purpose-driven initiatives such as corporate social responsibility campaigns and diversity and inclusion goals, sustainability efforts are no longer a “nice to have” element of communications.

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Pepsi’s new catchphrase, TikTok’s transparency report, and the best times to post on social media

PR Daily

Why you should care: Social media and technology platforms are struggling to maintain trust as privacy and cybersecurity concerns grow, but communicators don’t have to work for these companies to be affected.

Unilever, P&G, NBCUniversal, Twitter, Facebook and more join to fight ‘unsafe’ content

PR Daily

RELATED: Join us for our Leadership and Executive Communications Conference ]. Content Marketing Crisis Communications Marketing Media Relations PR Social Media global alliance for responsible media unsafe content

How to respond when past actions become public

PR Daily

RELATED: Join us May 9–10 for our Crisis Communications Conference. ]. What could Neeson have done differently, and what can we learn about how to manage a crisis that’s sparked by something from the past? Crisis Communications PR Liam Neeson

Twitter suspends Grindr from ad network, Spotify offers pet playlists, and Pinterest surpasses Snapchat

PR Daily

The report said spreading user data (including location, political views, sexual orientation and more) violates privacy laws in Europe as well as in states such as California.

Avast scrambles after data-collection reports, Boston Market’s bawdy Twitter fail, and emoji become more inclusive

PR Daily

I firmly believe it will help Avast focus on and unlock its full potential to deliver on its promise of security and privacy. Also: Google turns data into storytelling for Black History Month, how to extend your video’s shelf life, backlash over Aldi UK’s ‘poverty porn,’ and more.

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Facing antitrust action, Big Tech taps into consumers’ allegiance

PR Daily

New scrutiny has come to the tech industry after widespread backlash following the Cambridge Analytica crisis for Facebook and questions for Google about how it treats workers. RELATED: Boost your employee communications, PR and social media prowess at Microsoft HQ ].

Earned media best for driving purchases, consumers sour on social media, and IBM battles an age-bias lawsuit

PR Daily

Why it matters: There are many opportunities for social media platforms (and the organizations using them to engage with target audiences), but there’s also much work ahead to gain back consumer trust eroded by privacy issues and data misuse.

5 PR lessons from CES 2020

PR Daily

Tech fans readily embraced the more than 4,400 organizations exhibiting and speaking, but communicators might easily dismiss the show as outside their wheelhouse. Here are five lessons for any communicator to consider: 1. Take risks in your messaging and with purpose-led communications.

Pier 1 prepares for bankruptcy, Red Cross dangles a Super Bowl score, and email works for millennials and Gen Z

PR Daily

Also: YouTube rolls out its policies to protect children viewers, Oscar Mayer offers a delicious job opportunity, purpose-led communications become a focus, and more. Google’s BERT update has some communicators stressed about their SEO, but there are still things you can do to come out ahead.

During its outage, Facebook turns to Twitter to share updates

PR Daily

Even for Facebook, Twitter is an important channel for live updates in a crisis. RELATED: Take the first step in achieving communications excellence ]. The outage helped rival networks draw users who needed immediate communication solutions.

Massive Instagram influencer leak puts marketers in a bind

PR Daily

Will influencers and agencies redouble privacy efforts after a major breach exposed millions of high-profile users’ private contact information and rates? FREE GUIDE: 3 helpful tips for your crisis comms prep ]. Crisis Communications Social Media data security influencer marketing

A Crisis Comms Family Affair – A Lesson in PR Emergency Preparedness

The Hoffman Agency

While they proved to know more about PR than we expected, we decided to give them an inside look at our world, by putting them through a crisis communications activity. Some China-based companies don’t value privacy and security — we are focused on changing this stigma.

What lies ahead in 2020? Predictions from 20 industry experts

PR Daily

As we in communications and marketing look ahead to 2020, what can we expect? Twenty influencers shared their thoughts about this question: “What lies ahead for communicators in 2020?” My hope is that communicators will continue to raise the bar in 2020.

Google slammed for axing pro-union workers, McDonald’s to pay $26M in labor-law settlement, and key lessons from HIMSS’ rebranding

PR Daily

The time when internal messages were kept inside organizations is gone, so ensure that your employee communications are in line with your organization’s mission, brand values and voice. Otherwise, you can soon find yourself in a PR crisis.

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Facebook revamps livestreaming tools after Christchurch shooting

PR Daily

FREE DOWNLOAD: 13 tips for preparing for a crisis ]. Weeks after the Christchurch attacks, New Zealand’s Privacy Commissioner John Edwards called Facebook “morally bankrupt pathological liars” who “facilitate foreign undermining of democratic institution” in later deleted tweets.

How marketers and PR pros can avoid Fiji Water’s legal trouble

PR Daily

RELATED: Learn how to prepare, defend and promote your organization during a crisis. ]. The right of publicity is a concept that is rooted in state privacy laws, and also borrows concepts from both copyright and trademark law. Crisis Communications Marketing Fiji Water Girl legal PR

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