Landis PR

MAY 9, 2022

Successful crisis communications strategizing occurs before an incident. Product recalls, natural disasters, pandemics, leadership and employee issues are all grounds for crisis communications. Get Your Crisis Team Together: Convene your team as quickly as possible to establish roles and responsibilities.

Crisis 59

Crisis Communications Crisis Communications Guidelines 59

Axia PR

DECEMBER 1, 2023

PRSA Unveils New Guidelines for Ethical AI Use in PR PR Lessons Learned from Cyberattack on the World’s Largest Bank 60-Second Close: Lightning-Fast Adaptation is a PR Firm's Secret Sauce

Guidelines 71

Guidelines Banking Ethics Crisis Communications 71

Melissa Agnes

JUNE 13, 2015

Tom shares the results of his research and provides suggested guidelines to follow while crafting your emergency messages and crisis communications, to make sure they are simplistic, clear and at the lowest possible readability level. Tips on how to draft crisis communications to be as low a readability level as possible.

Crisis Management 154

Crisis Management Crisis Communications Crisis Guidelines 154

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

Crisis Management 118

Crisis Management Social Media Crisis Media 118

Shift Communications

MAY 16, 2023

How To Approach AI in Communications and Media Strategy While innovators move fast and build stuff, established companies are white knuckling about how to contend with this new technology.

Company 78

Company Technology Privacy Guidelines 78

Shift Communications

MAY 16, 2023

How To Approach AI in Communications and Media Strategy While innovators move fast and build stuff, established companies are white knuckling about how to contend with this new technology.

Company 78

Company Technology Privacy Guidelines 78

Newsfile

FEBRUARY 28, 2024

What are the Basics of Crisis Communication Planning? Crisis communication planning involves preparing for unexpected events that could harm an organization’s reputation. Effective crisis communication ensures transparency, empathy, and timely responses. Technical Aspects of PR 15.

Viral 52

Viral Crisis Communications SEO Reputation 52

Melissa Agnes

AUGUST 28, 2014

Read: Emory’s Excellent Crisis Communication on Facebook. Ambulance response time is slow in this region, leaving cardiac arrest victims at heightened risk. 53% of participants surveyed stated that they used Google to seek information on cardiac arrest, CPR & Automated External Defibrillators.

Healthcare 238

Healthcare Social Media Media Case Study 238

Prakkypedia

JULY 8, 2014

Is there a crisis communications plan? What happens during a crisis? Who is notified; who monitors community and media responses; who helps to guide your organisation’s response? Who do you communicate with and how? Related reading: Social media’s part in your crisis communications plan.

Corporate 107

Corporate Communications Guidelines Policies 107

Melissa Agnes

MAY 2, 2016

While a crisis preparedness program is far more extensive than simply the plan (the plan being but one component – albeit a very important component – of the program), following are 5 sections I highly recommend should be included within any organization’s crisis management plan or playbook. 1- Activation guidelines.

Crisis Management 100

Crisis Management Crisis Crisis Communications System 100

Victorious PR

JUNE 15, 2023

PR becomes paramount during these times to provide clear and transparent communication to stakeholders, including investors, users, and the community. Building Trust and Credibility Regulatory news can impact the perception of the entire crypto industry. Note: Victorious PR, as a rule, does not deal in reputation management.

Community 52

Community Education Leadership Guidelines 52

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Cision

SEPTEMBER 22, 2015

You don’t need an official code of conduct, although it can be helpful to have an internal one, if only for guidelines and crisis communications responses. You should also create expectations for online behavior. The idea here is to set a tone. What behavior is acceptable and what isn’t? Reward the behaviors you want to see.

Community 120

Community Guidelines Crisis Communications Instagram 120

5W PR

MARCH 23, 2020

Human Resources should keep up to date on potential symptoms, high-risk travel areas, and CDC recommendations and be sure to communicate these to all employees. If an employee is feeling sick, or could potentially have been exposed to the virus, encourage them to stay home and monitor themselves concerning the CDC’s guidelines.

Policies 103

Policies Guidelines Government Employee 103

PRSay

APRIL 5, 2021

Have a clear set of standards and guidelines that you can use in making and defending any positions you take. When it comes to taking a stand on political and social issues, a small number of companies are opting out entirely. That is not realistic, however, for many companies. Align political activity with corporate values.

Report 145

Report Company Government Conference 145

Stuart Bruce

MAY 29, 2016

I actually laughed out loud when I read this story about the BBC’s world affairs editor John Simpson setting up a corporate consultancy to advise on crisis communications and then even more rapidly closing it again because of the crisis it created. It would be even funnier if it wasn’t so tragic.

Corporate 60

Corporate Crisis Communications Guidelines Crisis 60

Konnect Agency

MARCH 31, 2020

6 Review Your Crisis Communications Checklist: As we are in the midst of this ever-changing situation, it is vital to keep your crisis communications checklist updated and ready to activate on. newsletters, blog content, social posts, website content, etc.) newsletters, blog content, social posts, website content, etc.)

Communications 69

Communications Crisis Communications Crisis Social Media 69

Newsfile

OCTOBER 24, 2023

Try using the following methods.

Communications 52

Communications How To Corporate Training 52

Sword and the Script

OCTOBER 25, 2022

Crisis interrupted. More and more crisis communication events that interrupt the general flow of work in our area.”. We are in a constant state of alert, waiting to see if it’s ok to run our campaigns or manage the latest work/US/world crisis.”. Acting like a publisher. Constant state of alert. “We

Communications 120

Communications Crisis Internal International 120

Burrelles Fresh Ideas

JANUARY 9, 2024

We made various updates to the user interface (UI) styles and layout, including both monitoring mentions and media contact profiles, to conform to Web Content Accessibility Guidelines (WCAG). Help / Customer Support We are constantly updating the ‘how to’ articles in the Burrelles Help Center (accessible through the platform).

Pitching 94

Pitching Print Measurement Report 94

Shift Communications

AUGUST 16, 2016

Keeping this brand voice list in your plan helps ensure that all communications are speaking about your brand in the same way – showing your customers consistency and reliability. A crisis communication plan. Social media crisis guidelines should be included as well. A social media plan.

Company 60

Company Guidelines Crisis Measurement 60

PRSay

OCTOBER 14, 2019

Easy to read and use, they include — checklists and decision-making guidelines; crisp, clear policies for assessing quickly the level of risk; and step-by-step escalation procedures. It’s all about smart protocols. These are actionable resources to quickly guide the team’s response to any issue.

Crisis 78

Crisis Crisis Management Training Mobile 78

The Hoffman Agency

DECEMBER 13, 2023

When you decide to oust and then reinstate your CEO, a little comms planning can help avoid a descent into chaos (source: Shutterstock) Though the headlines provided nail-biting entertainment, it’s quite literally a guideline for how to fail at communications and create your own crisis in a matter of days.

Crisis 36

Crisis How To Guidelines Reputation 36

Solo PR Pro

AUGUST 2, 2022

Courses may be as broad as Principles of PR or PR Campaigns, or as focused as Working with Influencers, Crisis Communications or Nonprofit PR.” Chapters include planning your course, guidelines for common courses, ideas for the classroom and tips for teaching undergraduates, as well as teaching graduate students.

Education 107

Education Course Nonprofit Resources 107

Prohibition

JANUARY 7, 2022

You want to take immediate action but make sure that your long-term goals aren’t set back by the short-term crisis. How important is crisis management? The first rule of crisis communication is to acknowledge the problem as quickly as possible. Respond quickly and in a decisive manner.

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

MaccaPR

FEBRUARY 19, 2018

CRISIS LESSON #2: ESTABLISH CLEAR SOCIAL MEDIA GUIDELINES AT EVERY LEVEL OF YOUR COMPANY. When working with clients, I always include – on page one of their crisis communications plan – their organization’s stated mission, vision and values.

Instagram 98

Instagram Crisis Local Privacy 98

Katie Paine's Measurement Blog

JULY 20, 2023

Nuclear Regulatory Commission guidelines on risk communication suggest prioritizing audiences based on vulnerability. But research and social science has long since shown that, to be effective, you need to take a more nuanced approach to defining your stakeholders. For example, the U.S.

Chemicals 52

Chemicals Brand Branding Survey 52

Waxing UnLyrical

MAY 17, 2018

I had to overcome my technical challenges to adhere to the campaign’s guidelines if I wanted it to be used. To my facilitator, it mattered. Even though I wasn’t sure how to edit a YouTube video (this was a long time ago!), Precision matters even if you’re working for free. She wouldn’t accept halfway right (she was correct).

Exercises 82

Exercises Interviews Groups Video 82

Waxing UnLyrical

SEPTEMBER 28, 2010

Image: Geoff LMV via Flickr , Creative Commons These included sentences like On what Pepco’s crisis communication plan is: “Pepco takes its responsibility to keep customers informed seriously. Our crisis communications plan consist of pre-event, event, and post-event reporting guidelines and information.

Social Media 61

Social Media Media Crisis Energy 61

Prohibition

MAY 15, 2020

Aer Lingus tried to adapt to the new social distancing guidelines that have come into play on their flights promising customers that more flights would take place to avoid overcrowding. COVID-19 has had a huge impact on pretty much everything and everyone, especially for the travel and tourism industry.

Crisis 71

Crisis Government Social Media Reputation 71

Prohibition

MAY 15, 2020

Aer Lingus tried to adapt to the new social distancing guidelines that have come into play on their flights promising customers that more flights would take place to avoid overcrowding. COVID-19 has had a huge impact on pretty much everything and everyone, especially for the travel and tourism industry.

Crisis 62

Crisis Government Social Media Reputation 62

Sword and the Script

APRIL 2, 2019

I’d like to believe, PR agencies that specialized in crisis communications can identify here. They developed these things called “outside counsel guidelines” (OCGs) that in part detailed what they will pay for and what they won’t. How does a law firm send an invoice for X amount but only get paid for Y?

Agency 92

Agency Trends Marketing Survey 92

Waxing UnLyrical

APRIL 15, 2016

As more and more brands jump on the influencer marketing bandwagon, how they structure influencer programs and communications is becoming increasingly important. Here are some guidelines. Make sure your crisis communications plan accounts for influencers gone wild. What exactly is it you want influencers to do?

Marketing 40

Marketing Guidelines Banking Social Media 40

Sword and the Script

DECEMBER 26, 2023

AI takes out the grunt work “Generative AI has already changed the face of PR, enabling communicators to save a tremendous amount of time in finding the right journalists and creating content. However, going into next year, this technology will also change the way crisis communication and reputation management is done.

Writing 190

Writing Communications Marketing B2B 190

PRSay

MARCH 16, 2020

What follows are basic guidelines and resources that PRSA members can use to initiate and support factual conversations in your community and with your internal and external audiences.

Crisis 218

Crisis Communications Publicity Resources 218

Sword and the Script

DECEMBER 26, 2017

12) Emotion in crisis communications works. 37% of publishers are not in compliance with FTC guidelines on native ads. Brands in Politics ). 11) Corporate reputation suffers with bad experiences. “82% 82% of consumers stopped doing business after a bad experience.”. Marketing without Authority ). Genuine Corporate Apology ).

Content Marketing 122

Content Marketing SEO Social Media Marketing 122

5W PR

AUGUST 12, 2020

At the same time, determining which content a company’s employees interact with is key in creating an effective communication and public relations strategy. That’s the only way companies can determine whether employees study new safety guidelines, procedures, and policies.

Healthcare 88

Healthcare Strategy Communications Policies 88