PRSay

MARCH 9, 2017

To be an expert in crisis communications you have to move your organization at the speed of Twitter when “it” hits the fan. Do you really want someone known as @shroomy0021 managing your corporate communications? With greater frequency, they are also broadcasting your crisis live on Facebook or Periscope. Take a quick test.

Crisis Communications 147

Crisis Communications Social Media Crisis Communications 147

Prakkypedia

JULY 8, 2014

So you’ve just landed a new corporate communications role. And naturally, I’ve been focused on all the things a good corporate communications manager should have in place. My five things to address in your first week as a Corporate Communications Manager: 1. Is there a crisis communications plan? Congratulations!

Corporate 107

Corporate Communications Guidelines Policies 107

Prohibition

DECEMBER 13, 2021

Any company, big or small, can experience a crisis. According to research, about 75 percent of companies will experience a crisis at some point due to the increasing complexity of modern business and the growth of social media in our fast-paced world. This is where crisis management comes in. What is Crisis Management?

Crisis Management 62

Crisis Management Crisis Financial Reputation 62

Prohibition

DECEMBER 9, 2021

In the midst of a crisis, reputations that have been so hard to build can be easily destroyed and the effects can be hard to undo. It doesn’t take much to provoke a crisis, sometimes just a simple mistake on social media can be enough. How to prepare and fix a PR crisis. This is where effective PR crisis management comes in.

Crisis 62

Crisis Crisis Management Reputation Crisis Communications 62

Prohibition

JANUARY 24, 2022

Having a crisis communication plan in place ahead of time reduces confusion, ensures an effective communication flow, and improves messaging timeliness during or after a crisis. The basics of good crisis communications are the same for every company. The basics of good crisis communications are the same for every company.

Crisis Communications 62

Crisis Communications Crisis Agency Communications 62

Onclusive

AUGUST 22, 2017

Corporate Communications. Corporate communicators regularly work with stakeholders across the organization to develop and distribute pertinent info to employees and key affiliates. Corporate communications regularly involves interaction with senior leaders and HR departments. . Crisis Communications. Media Training.

Media Training 397

Media Training Crisis Communications Conference Training 397

Prohibition

JANUARY 7, 2022

Crisis management is something every company needs to implement as part of its business processes. Without a documented plan, how would you handle a crisis? If you think you could never be the victim of a crisis, think again. If you think you could never be the victim of a crisis, think again. What is a crisis?

Crisis Management 62

Crisis Management Crisis Reputation Financial 62

ImPRessions - Crenshaw Communications

OCTOBER 27, 2016

For most of us, it would be awkward at the very least, but for a public figure or corporation, disclosure of private communications amounts to a full-blown public relations crisis. The unauthorized disclosure of private information is particularly tricky in crisis management terms. Have a digital media policy.

Privacy 120

Privacy Crisis Policies How To 120

ImPRessions - Crenshaw Communications

JUNE 12, 2018

He helped Pennsylvania Railroad Company manage the press’s coverage of a fatal 1906 railway accident by using a document called a press release. Like his contemporary Harold Burson, Edelman got his start during World War II, where his job was to document and refute German propaganda. Some things never change.

Corporate 178

Corporate Mobile Energy Public Affairs 178

PRSay

OCTOBER 13, 2021

Shaw, corporate vice president, communications at Microsoft. When a large brand has a trust problem, “You’re not going to be able to dig yourself out of the crisis immediately,” Sherinian said. Any gap in that [consistency] causes you to degrade trust,” he said. Trust isn’t built overnight, nor is it generally lost overnight.

Communications 144

Communications Pharmaceuticals Corporate Film 144

Melissa Agnes

MAY 2, 2016

I often get asked the following question: What should we include in our organization’s crisis management plan? 5 important elements to include in your crisis plan. 5 important elements to include in your crisis plan. Not all incidents and issues escalate to crisis level. 1- Activation guidelines. 1- Activation guidelines.

Crisis Management 100

Crisis Management Crisis Crisis Communications System 100

ImPRessions - Crenshaw Communications

DECEMBER 19, 2023

Some were management failures, while others were about corporate values or behavior. Walk the walk before you talk: International Women’s Day It was more an embarrassment than a crisis, but in March of 2022, hundreds of companies marked International Women’s Day with promotions or social posts of support.

Banking 212

Banking Nonprofit Twitter Advertising 212

PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. I had a destination, a nice navigation system and a spare, but I didn’t have any instructions (crisis plan) on how to replace the tire. Your roadmap to creating a crisis plan. Not on my list?

Crisis 78

Crisis Crisis Communications Nonprofit Local 78

Newsfile

OCTOBER 24, 2023

4 Common PR Communication Mistakes (+ How to Avoid) As a PR pro, avoiding PR communication mistakes can help you build a positive corporate reputation and reap the benefits. PR professionals and investors agree the most significant benefit that accrues to companies with a positive corporate reputation is corporate brand loyalty.

Communications 52

Communications How To Corporate Training 52

Sword and the Script

APRIL 2, 2024

It was increasingly filled with queries from corporate bloggers with commercial interests rather than journalists with stories to complete on a deadline. This helps understand the key points of an article without having to spend time reading the entire document. The quality of queries changed too as the web evolved.

Reddit 174

Reddit Software B2B Technology 174

PR Conversations

MAY 1, 2017

The following is the result of our subsequent shared musings concerning the impact of crisis situations on the health and well-being of public relations practitioners. In an ongoing crisis, operating on adrenaline for a prolonged period of time can be – and is often – physically and mentally harmful.

Crisis 63

Crisis Crisis Management Leadership Training 63

ImPRessions - Crenshaw Communications

JANUARY 16, 2018

“Lean” communications like emails or shared documents are best for routine updates and edits to materials. Nonexistent or outdated crisis communications planning. Even if efforts don’t thwart a reputation crisis , as illustrated here , a bare-bones plan will save time and anxiety if bad news breaks.

Skype 170

Skype Interviews Crisis Communications Crisis 170

Flatiron Communications

DECEMBER 13, 2014

Few will argue that Sony is currently facing one of the biggest (and strangest ) corporate crises ever witnessed in Hollywood, or anywhere for that matter. But this crisis is different than others. And that’s saying a lot, given the doings of those who earn their livings in the star-making capital of the world.

Crisis 43

Crisis Film Interviews Corporate 43

Sword and the Script

AUGUST 25, 2020

It might even be a good idea to seed this with peers and build consensus before suggesting it in a team meeting (this is the secret to winning in corporate politics). Document content types. Document all the content your organization develops regularly: blog posts, press release, case studies, sales sheets, and so on.

Marketing 85

Marketing Guidelines Social Media Conference 85

MaccaPR

SEPTEMBER 13, 2016

But oh, lordy – we as communications and marketing professionals can receive a master class in what NOT to do during a crisis from Lochte’s self-immolation at the 2016 Summer Olympics in Rio de Janeiro. Your brand and company may never employ a 12-time Olympic gold medal-winning swimmer such as Ryan Lochte as its celebrity spokesperson.

Crisis 48

Crisis Airlines Reputation Corporate 48

PRSay

MARCH 25, 2019

Hackers can also find and release damaging internal correspondence and documents. Make sure you invest in secure communications systems and training (don’t assume your employees know better than to click that “reset password” link in that shady email), and create a corporate culture that values your staff.

Internal 154

Internal International Communications Employee 154

David PR Group

JULY 2, 2020

One thing is undeniable: The social justice wave in America is having a major impact on individuals and corporations. Whether you are walking in the park, posting on social media or having a conversation around the water cooler, it’s incredibly easy for your actions or words to be digitally documented. All of it is sensitive.

Policies 69

Policies Training Crisis Social Media 69

Flatiron Communications

FEBRUARY 16, 2015

The politicization of the low income worker has made such corporate malpractice a talking point wherein the lowest wage workers are cast as takers, moochers or worse, union members. There are simply too many other “media” to neutralize even the most shocking, well-documented news report. This no longer is the case.

Crisis Management 28

Crisis Management Crisis Insurance Insurance 28

prTini

JUNE 24, 2016

The attacks on Paris and in Orlando quickly became a social crisis. We wanted to be sensitive to the crisis happening around us, and we needed to act fast—but at time of the Paris attacks, there was no formal protocol or process in place. Geben’s (New) Social Crisis Protocol. The post What’s Your Social Crisis Protocol?

Crisis 37

Crisis Mobile Social Media Comparison 37

PRSay

FEBRUARY 16, 2021

Write every document, email, text and Teams message as if it could eventually show up on the front page of The New York Times. Advancing strategies to prolong and even increase sales of these drugs then, and in the years since, reflected a blatant disregard for the need to slow or reverse this scourge.

Communications 157

Communications Ethics Leadership Reputation 157

Sword and the Script

MARCH 21, 2017

I was reminded of this in reading a piece by Chris Brogan called Nobody Reads Your Corporate Blog Because It’s Boring. In my assessment, it’s a far bigger problem than documenting a content strategy. If you enjoyed this post, you might also like: Marketing Strategy: The Looming Knowledge Crisis . That’s a lack of passion.

Marketing 63

Marketing B2B Corporate Survey 63

Norton's Notes

FEBRUARY 12, 2016

According to Vice’s Lorenzo Franceschi-Bicchierai, who first discovered the new clause , “It’s unclear when this language was added, but the document says it was updated on 24 December of last year.” A crisis although terrible can actually be a good thing if handled well but sadly on this occasion that is not the case.

Crisis 28

Crisis Data Google Reputation 28

Landis PR

OCTOBER 2, 2023

This is a living document, so don’t forget to update prodigiously. I’m talking about a two-pager (google sheet, tracker, project management software, whatever) that itemizes activities in weeks, months, quarters. The goal is that no one from agency or client side ever has to wonder, “what’s going on this week/month/quarter.”

Agency 64

Agency Technology Meeting Software 64

Bianchi Biz Blog

APRIL 26, 2021

Members of the UNGC are required to submit an annual report, for companies a so-called Communication on Progress (COP), in which they document the progress made in implementing the various goals (e.g., Michael has experience from more than 150 communication projects (stock exchanges, Investor Relations, M&A, crisis) so far in his career.

Automotive 95

Automotive Study Report Transportation 95

Landis PR

SEPTEMBER 11, 2023

I like to set a timer on my smartwatch to remind me to stand up and move – even if it’s just to refill my water bottle, do a quick stretch or taking a quick walk while I’m reading a document. Ultimately, there are many smart ways to be more productive at work – and none of them involve logging more hours.

Energy 64

Energy Study System Technology 64

Stuart Bruce

FEBRUARY 19, 2015

Since columnist Peter Oborne sensationally resigned from The Telegraph with a devastating public critique of what he believed to be its declining ethical and editorial standards I’ve read very little about the role and implications for PR, corporate communications and business. ” Thereafter no fresh reports appeared.

Ethics 60

Ethics Journalism Banking Media 60

Practical Law Construction

DECEMBER 1, 2021

FIDIC , the International Federation of Consulting Engineers, representing over 40,000 companies and more than one million professional engineers, is taking a welcome lead in galvanising the industry to take action to reduce carbon emissions and tackle the climate crisis. Its commitment to tackling the climate crisis is timely and laudable.

Construction 52

Construction Engineering Community Resources 52

Reputation Us

JANUARY 7, 2019

The following are related stats about the importance of online reputation from a recent Corporate Responsibility Magazine survey: Seventy-six percent of people are unlikely to accept a job offer from a company with a bad reputation – even if they are unemployed. Reputations are often damaged during and after a crisis hits a credit union.

Reputation 60

Reputation Nonprofit Policies Financial 60

Konnect Agency

APRIL 6, 2021

Everyone from governments, corporations, and individuals has a heightened focus on hygiene. Fitness equipment such as Peleton, online classes and programs, were well-positioned amid the crisis. In short, sanitation and hygiene are more important than ever. This opened a gap for businesses to directly service people in their homes.

Travel 52

Travel Film Guidelines Consumer 52

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

Crisis Communications 62

Crisis Communications Crisis Communications Crisis Management 62

Sword and the Script

APRIL 2, 2019

In other words, corporate communications is adding headcount and work that used to go to outside PR firms is being kept inside. You have to keep in mind, big corporations can have hundreds of law firms on what they call a “panel.” I’d like to believe, PR agencies that specialized in crisis communications can identify here.

Agency 92

Agency Trends Marketing Survey 92

Stephen Waddington

DECEMBER 30, 2019

Gender diversity in PR is an issue as old as the industry itself Gender issues in the PR industry are well documented. Each corporate PRCA member will be expected to engage with a local school each year. If you work in issues and crisis it can be especially acute. It’s an issue that is quickly rising up the corporate agenda.

Government 103

Government Education Print Ethics 103