Infographic: How to respond to negative consumer reviews
NOVEMBER 25, 2019
How you respond to consumer reviews can be just as important as the review itself. According to an infographic from Housecall Pro, 89% of consumers read the business reply to reviews. Additionally, 86% of consumers report reading 10 or more reviews before deciding whether to trust a business. The infographic lists several ways a business should respond to negative reviews. 10-11 in New York City for our Writing & Content Creation Conference ].