Study Reveals Gaps Between the CEO and PR in Communications Goals, Issues and Technology
Sword and the Script
APRIL 23, 2019
Three question areas in particular – about goals, issues and technology – stood out to me. For example, a study conducted by Edelman in 2018 found “nearly two-thirds (64 percent) of consumers around the world now buy on belief, a remarkable increase of 13 points since 2017.”. 3) PR Technology is about Customer Experience.
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