Crisis communication takeaways from Andrew Cuomo

PR Daily

Andrew Cuomo’s COVID-19 communications as an example of how leaders should speak to the public during a crisis. The governor lacks flowery language and eloquent public speaking abilities, but his communication style helps calm the public and accurately inform audiences.

COVID 19 and Crisis Communications

Solo PR Pro

Stock markets have plunged, entire cities have been quarantined, companies have halted travel and international conferences have been cancelled. It’s full-on Crisis Communications mode for those of us who specialize in such things.


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10 crisis communications steps when you don’t have a plan

PR Daily

In the midst of COVID-19, every organization has become a crisis communicator. Sure, some organizations have crisis communication plans or PR agencies they can turn to when the unexpected happens. Are you clearly communicating your organization’s message?

2021 resolutions for internal communicators

PR Daily

Here are a handful of resolutions to jot down to ensure you hit specific internal comms targets instead of wandering aimlessly. RELATED: Join us for our Social Media & Digital Communications Virtual Conference ].

Future of PR and social media for International Air Transport Association crisis communications conference

Stuart Bruce

Stuart Bruce speaking at the IATA Crisis Communications in the Social Media Age conference. (c) This morning I gave a keynote at the global ‘Crisis Communications in the Social Media Age’ conference in Istanbul. Their sensor technology and ability to communicate will accelerate and magnify the changes we are already seeing. Today he’s one of the world’s foremost thinkers on the future of media, journalism and communications.

5 Crisis Communications Takeaways From Levi Strauss’s Corporate Affairs Team

PR Daily

Furthermore, they had no set of rules to dictate the path forward due to the unprecedented nature of the crisis, said Elizabeth Owen, global head of employee communications at Levi Strauss.

How future pros see the emergence of virtual conferences

PR Daily

PRSSA leaders recap their experience with PRSA’s virtual national conference, ICON 2020, and what PR pros should keep in mind about future virtual events. For example, in October, PRSA and PRSSA presented ICON 2020, the first all-virtual International Conference for both organizations.

How internal communications will change again in 2021

PR Daily

Given the trends, we may expect more weirdness and continued challenges for corporate communicators and employees alike. Evolving crises, changing plans, and executive decisions will have to be made, coordinated and communicated quickly. Think multi-channel and measured.

The Best PR & Content Marketing Conferences to Attend in 2018


The TOP PR and Content Marketing Conferences 2018. If you’re in search of PR and content marketing conferences to attend in 2018, AirPR has pulled together a definitive list of the best and the brightest. Whether you’re looking to submit a proposal to speak, nominate a colleague’s work for an award, or attend a conference to sharpen your skills, this curated round-up of events will help. Intelligent Content Conference (ICC). Content Marketing Conference.

8 tips for looking good on video conference calls

PR Daily

Whether you’re granting reporters an interview, pitching clients or talking internally, you should first put your phone on selfie mode and place it next to your computer. The post 8 tips for looking good on video conference calls appeared first on PR Daily.

How video bolsters your internal communications

PR Daily

With more employees working from home due to COVID-19 concerns, video is becoming increasingly valuable for internal communications. Video offers many benefits for internal communications, even in ordinary times–and these are anything but. Team communications.

Why Your Event Needs a Crisis Communications Plan


conferences, trade shows and company-hosted events rated among the most effective marketing tactics for lead generation and brand-building. Without a crisis communications plan in place, no one will know what to do when problems arise during your event,” says Cision Content Strategist James Rubec, one of the speakers during next week’s Managing Communication Challenges webinar. “No But none of these actually count as a crisis unto itself,” explains James.

PR using owned media for modernised crisis communications rebuttal

Stuart Bruce

Amazon is the latest big company to use modernised crisis communications to rebut attacks in mainstream media. At the time there was a much shared rebuttal post on LinkedIn by an Amazon engineering manager and Jeff Bezos circulated an internal memo to employees, which was published by several media outlets (itself a good example of how in today’s porous corporate environment all internal communications is external communications).

Conference Recap: Leaders on Facing Unimaginable Crises


There’s a real ripple effect in communications and how you tell a story,” said Acker, who moderated the crisis keynote panel on Sunday afternoon at the PRSA 2019 International Conference in San Diego. They agreed that communicators need to remain relevant and break through to the public in this era of the 24/7 news cycle; and calling a crisis what it is better empowers people to respond to it and heal from it.

Become your organization’s go-to crisis communicator

PR Daily

The right response to a crisis? When faced with a crisis, the tendency is to focus on external media," she explains. You should instead focus on internal audiences because they''ll help spread your message.". It saw 64,000 broadcast and one billion online media impressions related to its handling of the Ebola crisis—and most of the coverage has been overwhelmingly positive. Of course, there''s far more to Emory Hospital''s crisis response strategy.

Cruise lines embrace CDC restrictions amid government fight, P&G works to overcome Apple’s privacy measures, and eBay removes auction for art made in Japanese internment camp

PR Daily

Hello, Communicators: Facebook is adding additional labels to posts that appear in News Feeds that identify the posts as “public official,” “fan page” and “satire.”. CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK. CRISIS COMMUNICATIONS. CONFERENCE ALERT.

State of Crisis Communications and Social Media from a Professor’s Perspective

Waxing UnLyrical

Social media and crisis communications has become one of the fastest growing areas of both practice and research for today’s communication landscape. A recent report from Continuity Insights in 2014 shows that “over half (58%) rated mobile technologies [are considered] as absolutely vital in carrying out crisis communications plans, up 5% since 2013” (page 4). Go to the International Risk and Crisis Communication Conference ( ICRC ).

The 10 Best PR & Content Marketing Conferences to Attend in 2019


Attending conferences can not only be an effective way to sharpen your skills, but can provide you with lots of networking with other PR and marketing pros navigating our evolving industry. If you’re in search of PR and marketing conferences to attend in 2019, AirPR has pulled together a definitive list of the best and the brightest. International Association of Business Communicators (IABC) World Conference. Arthur Page Society Annual Conference.

11 benefits of mixternal collaboration

PR Daily

Scripps’ Kari Wethington and Beth Welter share why—and how—internal and external communications teams can collaborate better. Calls to integrate communications are nothing new, but the pandemic has given communicators the opportunity to finally shed the silo mentality.

How effective was Hillary Clinton's press conference?

PR Daily

After a defiant press conference Tuesday following a speech on women’s rights at the United Nations, Clinton fiercely denied any wrongdoing in using her personal email for official business. Among the many criticisms Clinton drew for her press conference Tuesday, reporter access was a major one. It didn’t work, as the largely international press corps kept to questions about her personal emails. Hillary Clinton hasn’t even announced her intention to run for president in 2016.

Engaging employees during extraordinary times

PR Daily

Learn how to preserve your workplace culture, keep stakeholders engaged in a time of crisis and craft messaging that inspires trust in leadership, all of which will make the difference in the months ahead. Has there ever been a more crucial time for internal communicators?

How COVID-19 has taught comms pros to lean into their strengths

PR Daily

The top communicator for FIS shares how her team has adapted during the current crisis and offers lessons for others. I never thought coordinating communication with the Indian government would be at the top of our daily agenda—but so it was for several days in late March.

Brands celebrate International Women’s Day, Hollywood Foreign Press issues DE&I commitments, and 60% of Google searches are on a mobile device

PR Daily

Hello, communicators: Jack Dorsey, founder and chief executive of Twitter, recently listed his first tweet as a non-fungible token on the Valuables marketplace , and the current bid is at $2.5 Here are today’s top stories: Brands celebrate International Women’s Day. CONFERENCE ALERT.

Conference Recap: Reaching Rural Americans, Preventing Social Media Crises and Using the PESO Model


Here are some highlights from three professional development sessions at the PRSA 2017 International Conference in Boston on Oct. 8–10: Breaking Misconceptions About Communicating With Rural Americans. 10, titled “ Rural Reach: Strategic Communication With Rural and Low Income Audiences.” Communicators need to learn more about the work and entertainment habits of rural Americans. Newhouse School of Public Communications, Jamie Ward, Ph.D. ,

Keep communicators calm during their next organizational crisis

PR Daily

Find business prospects at our conference, then tour Nebraska Medicine’s state-of-the-art biocontainment unit. Communicators need help navigating stormy situations. If you have the perfect solution, join us as a sponsor at Ragan’s Crisis Communications Conference. Reserve your spot at this event to: Show how your product helps communicators tackle organizational crises. Crisis Communications Ragan Conference Ragan sponsorship

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How extroverts can become allies for introvert-friendly workplaces

PR Daily

As virtual conference calls become the new way of conducting meetings, many extroverts are learning how to refrain from their common practice of interrupting, and are instead listening better to others. Facilitate discussions about individual team members’ work and communication preferences.

10 tips for helpful, comforting COVID-19 communications

PR Daily

How you engage your employees during this crisis could set the stage for your relationship with these key stakeholders for years, and control how quickly your organization can bounce back. Your employees will have long memories about how they’re treated during this crisis.

How to measure your DE&I efforts

PR Daily

RELATED: Join us for our Leadership Communications in a World Reshaped by Major Crises Virtual Workshop ]. Communicators should point to the many tangible benefits DE&I has on an organization’s bottom line, Louvouezo says.

6 ways to fortify your crisis response for 2021

PR Daily

Here’s how to ramp up crisis plans with P2P, purpose and empathy. The pandemic has broken down silos between external and internal communications—with crisis communications now part of the job no matter where you sit on the org chart. Prepping for 2021?

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3 tips to improve messaging to diverse audiences

PR Daily

The messages crafted by communicators have a major impact on the success of those efforts. During a recent Ragan virtual conference, Rory Gory, digital marketing manager for The Trevor Project , shared a few considerations to keep in mind when communicating with diverse groups.

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How to quickly pivot communication priorities—without losing your way

PR Daily

As communicators, we have much to contend with right now as the COVID-19 crisis continues to upend the business world. Here are five considerations to help your integrated communications programs remain as effective as possible amid this uncertain, tumultuous season.

Why COVID-19 should prompt questions about cybersecurity

PR Daily

Here’s what communicators should be sharing with their networks. During this crisis, it’s essential that organizations do not overlook the importance of cybersecurity when establishing business continuity measures.

How communicators can infuse empathy into layoff or furlough announcements

PR Daily

FREE REPORT: COVID-19's Impact on Communications ]. But it’s essential for communicators to be involved in the process to advise the CEO, help craft the announcements, and safeguard the organization’s reputation. Continue to communicate with furloughed workers to keep them informed.

What can be learned from New Zealand’s return to work

PR Daily

The island nation is on the other side of its COVID-19 crisis, and has reopened its economy. RELATED: Join us for our Internal Communications & Employee Experience Virtual Conference ]. failing to respond to messages and communications.

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How companies can improve DE&I transparency and address past failures

PR Daily

Both agreed that communicators have a special role—and responsibility—in continuously pushing for equality. Communicators must keep the momentum going and hold leaders accountable for promises made,” Flowers Welch says. Don’t say one thing internally and do another on social media.

Why HR Should Have a Seat at the Crisis Management Table

Melissa Agnes

A couple weeks back, I published an article that discussed best practices for communicating with your key stakeholders in a crisis. But while external communications are typically top of mind in a crisis (at least for the organizations with a mindset on communication), there is an equally important stakeholder group that is often overlooked when it comes to crisis management: the internal stakeholders.

How Scotts Miracle-Gro sees its ‘purpose’

PR Daily

It couldn’t just be a corporate initiative; it definitely couldn’t be a communications initiative,” King says. “It RELATED: Join us for Ragan's Future of Communications Virtual Conference ].

Adjust your expectations of remote workers to become an accountable leader

PR Daily

How are you providing an example for employees during the current crisis? Here are two tips to improve your internal communications. At some point a dog will bark no matter how critical the conference call conversation. He specializes in manager communications consulting.

How Southwest Airlines creates meaningful, memorable content

PR Daily

Hubbard , spokesman for Southwest Airlines, shared timeless lessons and practical solutions for communicators eager to break through the noise at PR Daily’s Media Relations and Measurement Virtual Conference on Friday, May 15. It’s all about capturing moments that matter.

3 social media trends to embrace in 2021

PR Daily

Social media has introduced a brand-new intersection for customer communication and e-commerce cues. RELATED: Join us for our Social Media & Digital Communications Virtual Conference ]. What type of content will perform the best on Instagram?