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Eight Reputation Enhancement Actions to Take in 2023

Reputation Us

As we move toward a new year, ReputationUs encourages keeping your organization’s good reputation at the forefront of your business initiatives. Our annual list of Eight Reputation Enhancement Actions to Take offers guidance for the year ahead. Action 8: Insure Reputation Risks.

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Use these video tactics to market your health insurance offerings

PR Daily

We’ve identified seven areas where health insurers can benefit from use of video content in their marketing strategies: 1. To show how insurers’ plans are a good fit for members and prospects, video can offer website tours, promote mobile apps and highlight member discounts and perks. The health insurer used video to announce the promotion and explain how to take advantage of the perk: 2. Many common insurance terms are difficult to understand.

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Insurance companies issue COVID-19 credits, Panera offers groceries as H-E-B sells restaurants’ meals, and Google bans Zoom

PR Daily

Here are today’s top stories: Insurance companies issue refunds and credits. Allstate, Geico, American Family Insurance and Liberty Mutual are giving consumers credits and refunds for their vehicle policies as the number of customers on the road has dropped with stay-at-home orders.

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2020 Reputation Earthquakes: A Preparation Kit for the Shakes, Rattles & Rolls

Reputation Us

In other words, there are clear indicators that “reputation earthquakes” are coming this year. Just as communities have disaster plans, organizations must be prepared for shocking events in order to ward off a full collapse. What if painful and destructive aftershocks to the company’s people, customers, and community can be mitigated through preparation? 2020 REPUTATION “EMERGENCY PREPARATION KIT”. Take a deep breath everyone. 2020 will be a wild ride!

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LinkedIn Social Selling for MDRT Financial Services and Insurance Pros

wiredPRworks

I'm excited to present LinkedIn social selling marketing strategies for financial services and insurance pros at MDRT's annual conference in Vancouver!! My ties to the life insurance and financial services industry run deep – going back to being a national sales trainer for a life insurance company. Barbara Rozgonyi to Present LinkedIn Marketing Strategies for Insurance Pros at MDRT Conference. It's almost here!

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#19: Building a framework for reputation management

NewsWhip

Building a framework for reputation management: Christopher Rivera @ Samsung. Christopher Rivera, Director of Reputation & Risk, Samsung Electronics America. Chris Rivera has led as the Director of Reputation & Risk at Samsung Electronics America for more than three years.

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Measuring risk for ‘scandal insurance,’ Walmart defends gun sales, and yes, pumpkin-spice Spam is a thing

PR Daily

We’re also thinking through the broader issues related to gun violence and things we should do to help create safer communities. Vulture recently published an article detailing the work of a team of data researchers for startup SpottedRisk, which “plans to sell ‘disgrace insurance’ to entertainment companies and commercial brands, making the risk of celebrity downfall as quantifiable and reimbursable as that of floods and car crashes.”.

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How Public Relations And Customer Relations Can Work Together

ImPRessions - Crenshaw Communications

One of the quickest ways to understand an organization’s reputation is to look at its response to a consumer complaint. A company can spend millions on a brand reputation campaign, use high-powered PR agencies, and reap the benefits of CEO thought leadership, but if unhappy customers hit a brick wall instead of help, those investments may be squandered. Crenshaw Communications imPRessions public relations reputation customer relations customer service PR

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Customer Service Is The “New” PR

ImPRessions - Crenshaw Communications

The incident didn’t get a lot of attention, but you can bet it mattered to the people who count – the local community. The best way to understand a company’s reputation — and its values — is to look at its response to customer reviews and complaints. A business can spend millions on brand reputation and community service. But a reputation can unravel quickly when a public-facing employee mistreats a customer.

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Mark Zuckerberg, Wake Up!

Scott Public Relations

Untrue content published online can destroy reputations, businesses, relationships, and even peace of mind. If people slander or harass others – suggesting someone is involved with a murder, for example – they are responsible for the reputational damage that is done.

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Our Team

Reputation Us

In addition to developing and editing content for RepUs, she works with the team to provide strategic planning and ad hoc support for clients seeking to enhance , protect and defend their valuable reputations. Hutchison focuses on business development for ReputationUs, by cultivating partnerships with companies and nonprofits who seek to enhance , protect and defend their valuable reputations. Casey Boggs. President. Jennifer Holzapfel-Hanson. Content Manager. Judith M. Hutchison.

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List of winners: PR Daily’s Media Relations Awards

PR Daily

Pugh & Tiller PR: Raising Awareness for ProNavigator, the Google for Insurance. IMA Financial Group: Who will insure the metaverse? Daniel Zielinski: Insured Retirement Institute. UScellular: Cause Marketing & Community Relations. Community Relations Campaign.

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How offering historical context helps in a crisis

PR Daily

Here are some ways to tell that story to help bolster your reputation and build trust. Following the 1906 San Francisco earthquake and subsequent fire, Fireman’s Fund Insurance was devastated. First, it conveyed that the insurer was still open for business.

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Ragan and PR Daily announce Media Relations Awards finalists

PR Daily

Pugh & Tiller PR: Raising Awareness for ProNavigator, the Google for Insurance. IMA Financial Group: Who will insure the metaverse? Daniel Zielinski: Insured Retirement Institute. . UScellular: Cause Marketing & Community Relations. Community Relations Campaign.

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8 tips for health care organizations to foster better communication in 2016

Reputation Us

Here are eight forecasts for this year from the firm — presented as potential strategies for managing your reputation. Data security must be heightened to avoid Health Insurance Portability and Accountability Act violations that can negatively impact your organization’s reputation. Health care organizations have shorter lead times to address issues and preserve their reputations. Article originally published in the Portland Business Journal on January 5, 2016. link].

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Credit Union Times: CU Crisis Planning Essential

Reputation Us

” If your financial institution is in need to safeguard itself and its reputation from potential issues, we’d welcome your outreach: PR@LTpublicrelations.com. That’s why a crisis communications plan must be developed first before the inevitability of a data breach, a cyberattack or internal fraud sinks the credit union’s valuable reputation. “I’ve We’re in a crisis and we need your help,” Anthony Huey, president of Reputation Management LLC in Sarasota, Fla.,

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Five Types Of Bylined Content That Work For PR

ImPRessions - Crenshaw Communications

Educational content is particularly useful for any category with a long purchase cycle and steep learning curve, like software or insurance. These issues seem arcane for anyone outside the industry, but they’re hot-button topics in the ad tech lane because the community is rushing to adapt.

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Monday Roundup: Building Thought Leadership

Waxing UnLyrical

Building a lasting quality reputation through content marketing and social media takes consistent, concerted effort.” Content Marketing: Without Community, It’s Only Half the Equation. ” I explain why community engagement is an incredibly important part of building thought leadership in this recent WUL post. area, she loves helping for- and non-profit clients, both small and large, turn corporate codswallop into community cool™.

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Announcing Ragan’s 2021 Media Relations Awards finalists

PR Daily

They told powerful stories, protected their organization’s reputation, navigated uncertainty during the pandemic and more—and they delivered success for the organizations or clients. Church Mutual Insurance Company, S.I. Community Relations Campaign.

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7 highest-ranked ESG brands for 2021

PR Daily

Here’s how brands that have the highest marks on environmental, social and governance issues earned their reputation. It’s a problem that is increasingly falling in the lap of communicators, particularly as it pertains to brand reputation. Insurance: State Farm.

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5 strategies for improving health literacy with digital signage

PR Daily

Improve health literacy and optimize digital signage communications with these five strategies: [FREE DOWNLOAD: How to manage online feedback and brand reputation]. Clarify insurance terms and connect people to the right coverage. Studies have shown that not understanding basic insurance terminology makes it difficult for people to select the right coverage under the Affordable Care Act. Let’s tackle health literacy once and for all and move our health care system forward.

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Future skills for public relations practitioners - World PR Day

Stephen Waddington

Companies that have invested in their local communities during the crisis continue to benefit from a reputational dividend. This gives rise to a range of issues including health and safety, insurance, London weighting, and other issues.

Publicity 198
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Formulating a comprehensive stand on thermal coal and oil sands

PR Daily

The specialty insurer Axis, seeking to publicize its stepped-up efforts on climate-risk mitigation, started its campaign internally and touched all the bases on its way to a coordinated rollout. I serve as chief communications officer at Axis, a leading specialty insurer and global reinsurer.

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How Aflac overcame changes in Facebook’s algorithm

PR Daily

In this digital environment, all avenues lead to content,” Ehrhart says, “and the quality of your content is important, but when it comes to building a company’s reputation on Facebook, I would lead with the following three focus points: authenticity, transparency, and an ‘others-centric’ approach.”. As an example, one of Aflac’s key audiences on Facebook is the childhood cancer community,” he says.

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Announcing PR Daily’s 2018 Corporate Social Responsibility Awards finalists

PR Daily

Organizations that take a stand for something and publicly express an interest in helping their communities and customers are becoming highly favored among employees and consumers. Aflac and the Power to Do Good, Aflac. · #GiveAToast, Canadian Tire and Community. Noble Energy Social Investment Program Leverages Community Partners, Programs and Impact, Noble Energy and GroundFloor Media. Community Affairs. Corporate-Community or Nonprofit Partnership. ·

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Announcing PR Daily’s 2018 Media Relations Awards finalists

PR Daily

Crisis or Reputation Management. Weather, Power and Fire: Managing Reputation in a Safety Crisis Situation, SaskPower. Total Transparency: How a Campaign to Promote a 24/7 Visitation Program in a Chemical Plant in Southeast Brazil Became an Effective and Engaging PR Tool for the Local Community and Government, Unipar Carbocloro and Medialogue Digital. Racepoint Global and Massachusetts Association of Insurance Agents. GiveAToast, Community Toronto and Canadian Tire.

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Thousands of brands’ ads found on sites with COVID-19 misinformation, Facebook labels UK climate change posts, and job listing language leads to museum’s leadership change

PR Daily

We have ignored, excluded, and disappointed members of our community and staff. As we guide the organization through this crucial process, we will listen to and partner with members of the community.

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Why and how companies are turning to brand journalism

PR Daily

We wanted to do this through thought leadership with the business community, the chamber [of commerce], and nationally, as a forward leader in thinking about water in the West.”. You also have a community of customers and partners whose voices your company wants to magnify.

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Intel announces new Ohio plant, social media users increasingly value privacy, and CVS Health CEO stresses purpose over politics

PR Daily

State Farm is one company that won’t be advertising at the Super Bowl, however—despite airing its first-ever Super Bowl ad in 2021, the insurance company has decided to spend its efforts creating a TikTok challenge instead.

Privacy 102
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3 telltale signs your downsizing has created a diversity desert

PR Daily

Communicators must also delve deeper to learn why a business might be inflicting harm on its own CSR reputation: a legacy of structural inequality that excludes diverse employees.

Employee 178
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What to know—and share—about the CVS/Aetna deal

PR Daily

Health has announced plans to buy insurance giant Aetna for $69 billion, a deal likely to reshape health care in the United States. Communicators will be scrambling in the coming weeks to explain the effects of the proposed acquisition on consumers, health care employees and communities nationwide. On the other hand, consumer advocates fear the deal could limit choice by making it more difficult for new organizations to compete with bigger, more established insurers.

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Announcing Ragan’s 2020 PR Daily Awards

PR Daily

Community Relations Campaign. IW Group: McDonald’s Asian American Community Engagement. APCO Worldwide and North Carolina Community College System: Your Hire Education. APCO Worldwide and North Carolina Community College System: Your Hire Education.

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Managing Media Relations for a Publisher; Off Script No. 32: Rachael Wolensky of ALM

Sword and the Script

Today, she works for ALM Media , a publisher which grew its roots in trade publications for the legal community, but now owns titles beyond just legal including financial services, insurance, and consulting. It’s not part of reputation management for the business but for you. RW: I work with Family & Community Somerset County (FCSSC) and it has opened my eyes to the need for care in our community.

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Communications Week welcomes comms leaders to 2022 Advisory Board

PR Daily

Andrew Bowins is known for his work in large, complex multi-national organizations managing difficult and highly sensitive brand, reputation and communications issues. The group of 27 industry experts will guide the editorial focus and programming for this year’s events, taking place Nov.

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Instagram boss defends podcast interview, how testing can reduce COVID-19 risk, and Latinx workers share about the impact of colorism

PR Daily

Broader adoption of these policies could significantly benefit local communities, as talent—and economic opportunities— disperse to a wider area. The letter is just the latest example of how companies are trying to bolster employer reputations and woo new workers in a competitive market.

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Can deliberately provoking ad complaints work as a marketing strategy?

Mark My Words

Yet no single piece of BrewDog marketing has generated the amount of complaints and conversation as John Lewis’ latest spot for its insurance. Certainly, there must be many more people who now know that John Lewis does home insurance who didn’t before. Involve the communities who have a stake in the issue but remember that not one of us can speak for all of us on the things that matter most.

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PR Rock Stars: Blue Cross Blue Shield of Minnesota’s Laura Kaslow

Communications Conversations

And, she’s got a great reputation as a valued counselor over at Blue Cross Blue Shield of Minnesota. It’s all growing and changing so fast, but the biggest driver for us (and I’d argue for anyone doing health care, or at least health insurance) is focusing more on the consumer. Historically, health insurance companies (like many areas of health care) are very B2B focused.

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Announcing PR Daily’s 2018 Digital PR & Social Media Awards finalists

PR Daily

Community Engagement. Crisis Communications and Reputation Management. GiveAToast, Community Toronto and Canadian Tire. Racepoint Global and Massachusetts Association of Insurance Agents. The digital communications and social media industries are always changing. Those who innovate stand out. We searched for the most talented and creative campaigns across a variety of industries. More than 100 organizations shared their success with us.

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How organizations plan to mark Juneteenth, Americans show deep concern for sources in news stories, and MLB explains new pitching rules enforcement

PR Daily

Also: Antitrust advocate becomes new FTC leader, National Parks manage crowds on Twitter, and Whole Foods offers rainy day insurance. The holiday also offers an opportunity to get creative when sharing stories of how employees and other stakeholders are stepping up to serve the community.

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Announcing PR Daily’s 2017 Corporate Social Responsibility Awards finalists

PR Daily

It’s also important for employer branding, media coverage and a positive reputation in the community. Provincial Employees Community Services Fund, Province of British Columbia. Community Affairs. Corporate-Community or Nonprofit Partnership. Community Partnership Program, Teva Pharmaceuticals. Ride to Safety—Campaign for Safer Roads for Children, ICICI Lombard General Insurance. Community Partnership Program, Teva Pharmaceuticals.