TCIP #014 – Toronto Police Service, Their Customer Service and Crisis Preparedness with Chris Boddy
SEPTEMBER 7, 2014
Like many others, the Toronto Police Service is looking for opportunities to build efficiency and effectiveness within their agency. For starters, they’ve developed a Strategy Management Unit with a strong customer service component. Within this unit, they’re in the process of developing a customer service strategy for the Toronto Police Service, with a heavy focus on internal customer service to start.