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When approaching DE&I, lean on your communities

PR Daily

McRell says the data has been strong, with “2X” the rate of engagement in D&I community groups, as well as new groups forming to work on racial justice workstreams. Facebook has also seen an increase in time spent on video, another way for communicators to show measurable improvement.

Community 165
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5 storytelling lessons from Square’s COVID-19 campaign

PR Daily

Storytelling has become a buzzword in business communications. Is “storytelling” on it its own really enough to make your brand stand out? The truth is: You have to be a great storyteller to break through the digital noise.

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10 Top Media Trends for 2021

PR Daily

The COVID-19 pandemic and the ensuing economic crisis changed how people live and how industries operate. But it is now how a journalist’s success is measured at most outlets today. Leadership Communications Media Relations PR Industry Storytelling Visual & Video Communications

Media 211
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How and why you should be measuring reputation in 2020

PR Daily

Yet for all the talk of corporate purpose, and the reputational benefits earned through its pursuit, there is a lack of guidance on how to measure reputation’s existence and value. ” With audience variation in mind, start with understanding what can be measured.

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How to use brand journalism to engage your community

PR Daily

Along the way, we stopped at schools, monuments and veterans’ homes—and when we arrived in Virginia, PenFed employees and our community were waiting to join us to lay wreaths in Arlington National Cemetery. Measuring reach. Forge strategic partnerships with community influencers.

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How to measure the impact of communications during COVID-19

PR Daily

Many organizations have overhauled their master plans for outreach and engagement because of the crisis. It enables an organization to stay in touch with community stakeholders and participate in the conversation around an all-consuming crisis. Measurement and PESO.

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Vaccine makers share strategy for Omicron variant, what communicators are measuring in 2022, and Best Buy touts employee safety

PR Daily

And the best part is that revenue generated from sales helps drive training and employment opportunities in local communities. MEASURED THOUGHTS. A new study from Muck Rack found that 60% of PR pros plan to measure both social media shares/mentions alongside social media engagement.

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5 stories to tell before a crisis strikes

PR Daily

What isn’t talked about as frequently is the role it can play in blunting attacks on your brand and reputation when crisis hits. In this post , Heathrow Airport’s “Airside Ian” describes the measures the airport takes to deter birds from taking residence near the airfield.

Crisis 160
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3 ways the WHO can fix its PR crisis

PR Daily

For months prior to the hiring of PR firm Hill+Knowlton Strategies, the World Health Organization fielded damaging attacks from prominent critics over its handling of the coronavirus crisis. The post 3 ways the WHO can fix its PR crisis appeared first on PR Daily.

Crisis 160
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5 ways to get purposeful communication right during the COVID crisis

PR Daily

8 for our Crisis Communications Virtual Conference ]. It talks about how its work helping systems function, adapt and evolve benefits communities and improves capital markets and economic systems.

Crisis 201
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Discord and Reddit grapple with ‘WallStreetBets’ communities, Activision Blizzard defends DE&I hiring initiatives, and Twitter rebrands to embrace ‘real’ conversations

PR Daily

Here are today’s top stories: Discord and Reddit address ‘WallStreetBets’ community. The surge is thanks to individual investors putting a “short squeeze” on the stock in a concentrated campaign organized through the r/WallStreetBets community on Reddit and the group’s Discord server.

Reddit 157
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Lessons PR pros must learn from the COVID-19 crisis

PR Daily

Fortunately, we had a good team in place to carry out our emergency health communications plan, and we were supported by many other County departments, cities, and community organizations throughout Silicon Valley to help us spread essential information,” said Ehrhardt.

Crisis 168
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How one nonprofit is marking the anniversary of the COVID-19 crisis

PR Daily

Amanda Ponzar, chief communications and strategy officer for CHC: Creating Healthier Communities, shares how her organization is putting an emphasis on health equity. But the health of our communities has never been more off balance,” says Thomas G.

Nonprofit 167
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Astellas Pharma’s strong employee culture an antidote to the current crisis

PR Daily

It’s a formidable responsibility that brings its own rewards and unique challenges amid this crisis. RELATED: Join us for PR Daily's can't-miss Media Relations & Measurement Virtual Conference ]. It’s helpful and makes us stronger as a communications community.

Employee 125
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4 attorneys general sue Google over user privacy, addressing trust crisis for your audience, and Unilever announces layoffs

PR Daily

MEASURED THOUGHTS. Sometimes those local, community-based initiatives can be so much more powerful in building trust and building those bonds. CRISIS COMMUNICATIONS.

Privacy 109
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McKinsey apologizes for role in opioid crisis, Redbox launches streaming service, and Google’s Year in Search

PR Daily

The agency has issued what The New York Times called a “rare apology” for its role in the opioid crisis, through its work with client Purdue Pharma. MEASURED THOUGHTS. CRISIS LEADERSHIP NETWORK.

Google 138
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How governments use social media tools in times of crisis

PR Daily

RELATED: Join us May 11 in NYC for our Media Relations & Measurement Conference ]. During the pandemic, livestreaming and photo-sharing helped housebound audiences feel like a part of the broader community.

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Cruise lines embrace CDC restrictions amid government fight, P&G works to overcome Apple’s privacy measures, and eBay removes auction for art made in Japanese internment camp

PR Daily

CRISIS COMMUNICATIONS. CRISIS LEADERSHIP NETWORK. Looking for more insight on how to address the current global crisis and lead your organization into a strong recovery? CRISIS COMMUNICATIONS. MEASURED THOUGHTS.

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How sincerity is better than a generic response during a global crisis

PR Daily

In the face of the COVID-19 crisis, it’s better to address business challenges head on than to try to gloss over any shortcomings. The COVID-19 pandemic is causing businesses to shutter, as well as individuals to be hyperaware of their health habits and take shelter until the crisis is resolved. RELATED: Stream our Crisis Communications Virtual Conference on March 31—without leaving your desk ].

Crisis 136
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Consumer brands must tap technology to stay relevant post-pandemic

PR Daily

Six years later and Maven is continuing to adapt to remain an essential fixture in the daily life of consumers during the COVID-19 crisis when women are facing at-home, “DIY pregnancies” and new parents are being forced to go it alone.

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Amazon, Instacart and other essential workers strike, Disney offers branded face masks, and Deloitte shares crisis recovery tips

PR Daily

The musical is a humorous look at data, marketing and more and can serve as a reminder to find moments of laughter in between crisis responses and new campaign creation. Eastern time as we discuss with Kaye best practices for media relations in a crisis. MEASURED THOUGHTS.

Reddit 98
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What comms solutions providers can offer during this crisis

PR Daily

What tools and services are helpful during this crisis? We determine which earned media is most persuasive to your target audience by measuring engagement and outcomes.”. Jason Etter, Staffbase: “ Crisis management has been a huge part of Staffbase.

Crisis 117
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Lego unveils recycled bricks, Brands place more emphasis on measurement than agency counterparts, and USPS defends plan for slower mail service

PR Daily

serves as a reminder that engaging the LGBTQ community should continue long after Pride month has come to an end. MEASURED THOUGHTS. CRISIS COMMUNICATIONS. In fact, the agency has not surpassed 90 percent since [it] instituted cost-cutting measures last summer.

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3 marketing trends that will define 2021

PR Daily

The COVID-19 pandemic has certainly forced businesses to get creative, to think differently and has accelerated the need for brands to build a community of loyal fans who can drive organic word-of-mouth growth for them, without the need for expensive advertising strategies.

Trends 200
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Cirque du Soleil cuts 3,000 jobs in bankruptcy filing, Target and Chobani join social media ad boycott, and Amazon offers $500M in employee bonuses

PR Daily

MEASURED THOUGHTS. CRISIS LEADERSHIP BOARD. Looking for more insight on how to address the current global crisis and lead your organization into a strong recovery? Besides crisis communications, what are you currently focusing on the most?

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ESPN, Discovery Education, Ketchum among the winners in Corporate Social Responsibility awards

PR Daily

ESPN has also built or refurbished 81 play spaces in underserved communities worldwide, and provided 219,000 coaches with training in an effort to remove the barriers to accessing sports. The initiative drew praise from the community and widespread national coverage.

Education 210
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MGM Resorts cuts 18,000 jobs, NBA teams to offer arenas as voting locations, and 78% of B2B marketers say prospects rely on influencers’ opinions

PR Daily

The fundamentals of our industry, our company and our communities will not change. MEASURED THOUGHTS . CRISIS LEADERSHIP BOARD. Looking for more insight on how to address the current global crisis and lead your organization into a strong recovery?

B2B 140
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Measuring risk for ‘scandal insurance,’ Walmart defends gun sales, and yes, pumpkin-spice Spam is a thing

PR Daily

We’re also thinking through the broader issues related to gun violence and things we should do to help create safer communities. MEASURED THOUGHTS. The article gave a peek into how PR crises, as well as publicity stunts, are measured and calculated: … Cuba Gooding Jr. It’s a fascinating look at risk management and crisis communications. Content Marketing Crisis Communications Executive Communication Measurement Morning Scoop PR Storytelling The Workplace

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In modern reputation management, brand journalism is an essential tool

PR Daily

How to help establish your story and brand position in today’s media landscape—a crucial preventative measure for brands to avoid crises and fight misinformation. As a crisis communications advisor, Mindy Hamlin is often called in once the fire has started. Community involvement.

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What lies ahead in 2020? Predictions from 20 industry experts

PR Daily

What’s ahead for storytelling, the ‘trust gap’ and the vexing matter of ROI measurement? I think brands will need to become story makers as much as storytellers. Christoph Trappe, CCO, The Authentic Storytelling Project.

Industry 139
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Free remote tools to ease COVID-19 fears, chief D&I officers skew white, and PR pros say proving ROI takes time

PR Daily

MEASURED THOUGHTS. Though the latter was an unforeseen crisis, the airline has struggled financially for months. Do you use the metric “Share of Voice” to measure your efforts? Do you use Share of Voice (SOV) to measure your campaigns and messages?

Tools 131
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Ben & Jerry’s offers tips on anti-racism statements, Americans report increased summer travel plans, and NYC schools eliminate remote learning

PR Daily

MEASURED THOUGHTS. I wanted to show myself and show other female founders that this is possible, that the world is starting to change, that you can raise money while you’re pregnant, if you build a business that has metrics and you have a community that supports you.”.

Travel 107
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How to build a stronger brand to withstand the social media haters

PR Daily

These trends are great for crisis communications firms and political activists, but they portend disaster for small businesses which don’t have the time or money to respond to social media trolls and rebuild reputations. Priority 3: Prepare crisis communications plans.

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SoftBank tries to rebuild its reputation, Airbnb vaguely vows to verify listings, and how social media magnifies a crisis

PR Daily

MEASURED THOUGHTS. In a new report from Crisp, social media is revealed to have a far greater impact on crisis communications than you might think. According to the data, users are much more likely to share a crisis story on social media than when talking to friends. Mashable wrote : Speaking at The New York Times ‘ DealBook Conference on Wednesday, Chesky said that verification would be carried out by “a combination of the company and the community.”

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4 ways OKCupid handles media relations during COVID-19

PR Daily

At the core, all communication and media professionals are storytellers,” Kaye says. You don’t have to send hundreds or thousands of survey questions to get data that supports storytelling effort. It can also help you better engage with and support your community throughout the crisis.

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Enabling purpose-driven culture during the COVID-19 pandemic

PR Daily

responded to the demands of a global pandemic and ensured that employees were able to give back to their communities. Supporting communities in need. Many of these ideas came from many years of demonstrating solidarity during times of crisis. Supporting communities.

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Uber pledges to double Black leadership, Kroger releases COVID-19 comms ‘blueprint,’ and Trader Joe’s addresses ‘racist packaging’

PR Daily

Home Depot announced that it’s requiring all customers to wear masks in its United States locations, starting July 22: To help protect our associates, customers and communities, we’re taking an important step and requiring customers to wear masks in all U.S. MEASURED THOUGHTS.

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Hasbro and Scrabble association ban slurs, United Airlines might lay off up to 36,000 employees, and 51% of PR pros are burned out

PR Daily

The move to drop wellness knowledge and other truths is also a growing trend among community managers across branded accounts. As diverse and inclusive a community as we think we currently are, we exclude those who think that the N word is always meaningful. MEASURED THOUGHTS.

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Lululemon condemns post with racist COVID-19 design, Ticketmaster responds to refund criticism, and Netflix subscriber numbers double expectations

PR Daily

Community. The effort not only reminds communicators to focus on the people involved and their stories, but also showcases an easy way to get your community involved in your CSR efforts and crisis response. I am more proud than ever to be part of the AA community.

Film 98
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Twitter expands COVID-19 policies, Snap reports ad revenue growth, and Lowe’s highlights employees for the NFL Draft

PR Daily

Also: Email is the preferred channel to communicate with employees during the pandemic, Wendy’s offers free nuggets, takeaways from the Ragan community, and more. Why it matters: Scams, false information and exaggerated claims are continuing to increase during the crisis.