Expert insights. Personalized for you.
Would you say your internal emails spark rich conversation—or are they more of an aggravation? Email is often viewed as a perfunctory exercise of modern business communication. RELATED: Join us for our virtual Business Fluency Boot Camp for Communicators ]. MORE
The most recent episode of Chats with Chip featured a conversation about internal communications and measurement with Ryan Williams , a partner with Tekara Effectiveness. Ryan, who has 20 years of experience in this field, illuminated trends, difficulties, and advantages of formulating a regular plan to measure and implement internal communication tactics. Despite the positives of internal communications strategies, Ryan recognizes the difficulties. MORE
Organizations are also taking UX to the workplace through the physical workspace or the technology and tools they provide. If UX is about enchanting your customers to create a connection with your brand, we have a huge opportunity in HR to optimize the journeys for our employees if we apply UX principles, and enchant employees as our internal customers. Gather intel about today’s landscape to understand what the employee experience currently looks like. MORE
Hello, communicators: Though many brand managers took part in #NationalFrenchFryDay on Monday, fewer seem to be taking advantage of #NationalTapeMeasureDay. Here are today’s top stories: Boyd Gaming lays off 2,500 employees. Apple persuades retail employees to WFH. MORE
This past year has had its share of crises and obstacles—and internal communications was not spared. Entrants in Ragan’s Employee Communications Awards never cease to amaze, though. We received a flurry of incredible internal communications work from the past year. MORE
Regardless of industry, most companies have been grappling with one question since the beginning of the COVID-19 pandemic; how do we keep employees engaged virtually? RELATED: Earn recognition for your influential nonprofit communications work ]. MORE
If you want to humanize your brand, start with stories about your employees. Your workforce is one of your most precious communications resources, whether it’s to help spread brand messages on social media channels or to source great stories about your company’s impact in the community. MORE
The year of COVID-19, Black Lives Matter, assorted climate disasters, and a historically divisive presidential contest has accelerated existing trends and opened up new ones for professional communicators. The stakes rise for employee engagement. MORE
What’s the secret to crafting employee engagement surveys that unearth valuable insights, opinions and preferences? FREE GUIDE: 7 ways to get honest feedback from employee surveys ]. This question helps uncover whether employees have evolved into brand ambassadors—or unhappy campers. MORE
Communicators can help their organizations have difficult conversations by being facilitators, creating safe forums, and by investing in mentorship programs. Courtney Newell, founder and CEO of Crowned Marketing and Communication s, says that the first step is owning past missteps. MORE
With many organizations looking to offer help to their communities, it’s crucial to communicate these efforts in a way that feels authentic and thoughtful. The current coronavirus crisis is dominating the news media, as well as brand communications. MORE
Hello, Communicators: Facebook is adding additional labels to posts that appear in News Feeds that identify the posts as “public official,” “fan page” and “satire.”. CRISIS COMMUNICATIONS. CRISIS COMMUNICATIONS. MORE
And yet the prospect of a new year—even with a frightening pandemic still very much in high gear—offers a bit of hope for communicators around the world. Baskin points to another silver lining from 2020, which is an increased focus on employees’ mental health. “We’re MORE
The lessons of 2020 have been profound as leaders have found new connections with essential, deskless employees, according to experts at Workplace from Facebook. Frontline managers thought the communications gap between headquarters and C-suite leaders and their in-the-field teams shrunk. MORE
A look at how communicators are navigating this complex issue. Back-to-the-workplace planning teams should represent diverse internal demographics as well, says Michael Bush, CEO of Great Place to Work. MORE
This event will sell out—save your spot today to learn from employee engagement experts. When employees are inspired and engaged, they became your organization’s biggest cheerleaders. Communicators at Facebook place this principle at the forefront of everything they do—and they want to share their strategies with you. Join them at their Menlo Park, California headquarters for the Internal Communications & Employee Engagement Summit at Facebook , July 30–31. MORE
A large majority (84 percent) of communicators want to implement some form of measurement to determine employee engagement, but they say they often lack the budget and technological resources to do so, according to new research from internal email comms firm PoliteMail Software. MORE
Consider the following: Three out of four (75 percent) employees report wasting time to keep up with the constant dings, pings, chats and more. Two-thirds of employees (66 percent) report losing between 30 minutes and 1 hour every day from pressure to keep up, costing over three billion dollars in annual profits from wasted time alone. I believe a big reason employees are using words like this to describe corporate communications is simple: There’s simply much technology. MORE
Here are today’s top stories: Instacart and Amazon employees strike for COVID-19 protections. Why it’s important: In a time when most communicators, both internal and external, are struggling to keep up with crisis responses, don’t forget the importance of employee communications. MORE
The technology that transforms our personal lives eventually finds its way into the workplace. Employees expect company communications to reflect the world they live in, and their employers, often begrudgingly at first, come to realize that these tools can help everyone be more productive and efficient. In today’s mobile, mixed-media reality, we depend on internal blogs, community forums, and social media. And it’s up to communication professionals to lead the way. MORE
Robert Half—a staffing agency—takes readers beyond the walls of work when it covers its employees, drawing lessons from their surfing, football and military experiences. Though digital communication has finished off some internal magazines, others have found new life, as organizations move from stodgy corporate promotions to people pieces. When you think about the experience of the employees at a company, we’re more than just the individual things that we do,” says Deppe. “I MORE
Earlier this week, we made the case for raising your internal PR game. The technological and social changes over the past few years have both made internal communications more important, and also opened up opportunities to revolutionize it. Still, companies are dragging their feet in this aspect of corporate communications. 5 ways to raise internal PR standards. Consider technology tools. Omni-directional communications. MORE
In response to the COVID-19 outbreak, the company is looking at new ways to use existing internal communications channels. This dramatic shift has made the job of internal communicators even more challenging—and critical—than before. MORE
Like most things in life, communication starts in your own backyard. It’s impossible to communicate your brand’s value and mission to the general public without first communicating it well internally. So how can you gain cohesiveness in your organization through internal communications? The new ‘ABCs’ of Internal Communication: 3 steps to becoming a business communicator. The case for internal communications. MORE
In a July 2014 memo to employees, Microsoft CEO Satya Nadella stated, “We are moving from a world where computing power was scarce to a place where it now is almost limitless, and where the true scarce commodity is increasingly human attention.”. Communicate clearly. MORE
It details a multi-country, multi-industry survey examining how successfully businesses communicate across their organizations. IPR defines organizational clarity as the extent that “employees recognize a line-of-sight between their job and the marketplace they operate in, against the backdrop of the company’s strategy.” Employee perception of how their job influences organizational success. Treat your internal publics like your external publics. MORE
Experts from Facebook reveal mission-critical messaging tactics that will help communicators excel in today’s turbulent environment. 22 for our Change Communications Virtual Workshop ]. What makes it so challenging to communicate via video? MORE
Dramatically increased interaction on real-time connectivity platforms lets communicators collect vital data on the workforce’s state of mind. COVID-19 and the rise of remote work has forced the rapid adoption of these workgroup-communications technologies. MORE
Kristin Graham sees a new paradigm shift that will lift all communicators. She just left her powerful role as Principal of Culture & Communications at Amazon to launch a consultancy to help organizations and business professionals improve communication and productivity. MORE
Are your employees in the loop—or in the dark? According to Gallup, 74 percent of employees feel that they’re missing out on company information and news. Other research found that just four in 10 employees can confidently describe to others what their employer does. Unfortunately, most organizations do not prioritize internal communication, which often leads to a culture of misunderstanding, fear and disengagement. Employee communication must become clearer. MORE
Internal comms tool SocialChorus acquired by a PE firm; Burton-Taylor digs up revenue numbers; Nexis Newsdesk Simplifies news search; Propel adds broadcast monitoring Welcome to the beginning of September. MORE
Given the trends, we may expect more weirdness and continued challenges for corporate communicators and employees alike. Evolving crises, changing plans, and executive decisions will have to be made, coordinated and communicated quickly. Think multi-channel and measured. MORE
Communicators must continue to adapt to the changing needs of the workplace—from communicating to a dispersed workforce to fostering collaboration—and measuring your efforts. Arm yourself with the most effective technology suited to your needs to reach your communications goals in 2021. MORE
Most seasoned communicators have managed a crisis at least once in their career and are prepared for a single-impact incident, such as a natural disaster, an act of terrorism, an oil spill or a corporate scandal. About 95% of its 5,700 employees became remote workers in less than two weeks. MORE
Here’s a roundup of the week’s crisis communication news for communicators. Here are the top 10 tips and takeaways from the week ending April 10 taken from our Crisis Communications Daily newsletter. As you settle in for the long haul, consider employees’ needs. MORE
According to a new report from Accenture , just 35% of C-suite leaders before the pandemic saw themselves as being responsible for the well-being of employees and holistically supporting their needs. RELATED: Are you or someone you know one of Ragan's Top Women in Communications? ]. In short, employee trust will come at a premium for organizations after the global pandemic. Cuts and offering a holistic approach to employee wellness are not mutually exclusive. MORE
What’s next for communications after COVID-19? Here’s where they think we are headed: Ellen Feaheny, AppFusions: “ Demand and require more tools to communicate, learn and share not just with their internal network, but also their coveted external network. MORE
Good morning, communicators: Agency Berlin Cameron launched an effort to help small business owners struggling to stay afloat during the current crisis. VIRTUAL EVENT: Keep employees informed, engaged and inspired ]. You made it, communication pros. MORE
The COVID-19 pandemic has had positive outcomes on employee engagement and collaboration, but mixed results on productivity, according to a new study focused on internal communication by the Institute for Public Relations and Peppercomm. The importance of engaging employees. MORE
9 at the PRSA 2017 International Conference in Boston. Companies all around the world are met with the difficult task of effectively communicating with and engaging their employees, customers and other constituents. As technology has evolved and offered us as practitioners in the PR profession new ways of doing our work, communications should be getting easier and more engaging. 9 at this year’s PRSA 2017 International Conference in Boston. MORE
PepsiCo Foods’ Joan Cetera chips away at outdated notions of internal comms. The pandemic has permeated everything we do in the communications department.”. RELATED: Join Ragan's Communications Leadership Council, exclusively for leaders in employee and internal communications ]. MORE
Communications Employee International Technology PR Daily
OCTOBER 12, 2020
Dramatically increased interaction on real-time connectivity platforms lets communicators collect vital data on the workforce’s state of mind. COVID-19 and the rise of remote work has forced the rapid adoption of these workgroup-communications technologies.
PR Daily
DECEMBER 3, 2020
And yet the prospect of a new year—even with a frightening pandemic still very much in high gear—offers a bit of hope for communicators around the world. Baskin points to another silver lining from 2020, which is an increased focus on employees’ mental health. “We’re
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
PR Daily
DECEMBER 16, 2020
Communicators must continue to adapt to the changing needs of the workplace—from communicating to a dispersed workforce to fostering collaboration—and measuring your efforts. Arm yourself with the most effective technology suited to your needs to reach your communications goals in 2021.
PR Daily
FEBRUARY 10, 2021
PepsiCo Foods’ Joan Cetera chips away at outdated notions of internal comms. The pandemic has permeated everything we do in the communications department.”. RELATED: Join Ragan's Communications Leadership Council, exclusively for leaders in employee and internal communications ].
PR Daily
JANUARY 6, 2021
Given the trends, we may expect more weirdness and continued challenges for corporate communicators and employees alike. Evolving crises, changing plans, and executive decisions will have to be made, coordinated and communicated quickly. Think multi-channel and measured.
PR Daily
FEBRUARY 11, 2021
This past year has had its share of crises and obstacles—and internal communications was not spared. Entrants in Ragan’s Employee Communications Awards never cease to amaze, though. We received a flurry of incredible internal communications work from the past year.
Communications Conversations
APRIL 30, 2018
Consider the following: Three out of four (75 percent) employees report wasting time to keep up with the constant dings, pings, chats and more. Two-thirds of employees (66 percent) report losing between 30 minutes and 1 hour every day from pressure to keep up, costing over three billion dollars in annual profits from wasted time alone. I believe a big reason employees are using words like this to describe corporate communications is simple: There’s simply much technology.
PR Daily
MARCH 8, 2019
Robert Half—a staffing agency—takes readers beyond the walls of work when it covers its employees, drawing lessons from their surfing, football and military experiences. Though digital communication has finished off some internal magazines, others have found new life, as organizations move from stodgy corporate promotions to people pieces. When you think about the experience of the employees at a company, we’re more than just the individual things that we do,” says Deppe. “I
PR Daily
FEBRUARY 8, 2021
The lessons of 2020 have been profound as leaders have found new connections with essential, deskless employees, according to experts at Workplace from Facebook. Frontline managers thought the communications gap between headquarters and C-suite leaders and their in-the-field teams shrunk.
ImPRessions - Crenshaw Communications
SEPTEMBER 27, 2018
Earlier this week, we made the case for raising your internal PR game. The technological and social changes over the past few years have both made internal communications more important, and also opened up opportunities to revolutionize it. Still, companies are dragging their feet in this aspect of corporate communications. 5 ways to raise internal PR standards. Consider technology tools. Omni-directional communications.
PR Daily
APRIL 9, 2020
Here’s a roundup of the week’s crisis communication news for communicators. Here are the top 10 tips and takeaways from the week ending April 10 taken from our Crisis Communications Daily newsletter. As you settle in for the long haul, consider employees’ needs.
|
Cision
MAY 16, 2016
It details a multi-country, multi-industry survey examining how successfully businesses communicate across their organizations. IPR defines organizational clarity as the extent that “employees recognize a line-of-sight between their job and the marketplace they operate in, against the backdrop of the company’s strategy.” Employee perception of how their job influences organizational success. Treat your internal publics like your external publics.
PR Daily
MAY 26, 2020
In a July 2014 memo to employees, Microsoft CEO Satya Nadella stated, “We are moving from a world where computing power was scarce to a place where it now is almost limitless, and where the true scarce commodity is increasingly human attention.”. Communicate clearly.
PR Daily
DECEMBER 23, 2020
Would you say your internal emails spark rich conversation—or are they more of an aggravation? Email is often viewed as a perfunctory exercise of modern business communication. RELATED: Join us for our virtual Business Fluency Boot Camp for Communicators ].
PR Daily
MARCH 13, 2020
What’s the secret to crafting employee engagement surveys that unearth valuable insights, opinions and preferences? FREE GUIDE: 7 ways to get honest feedback from employee surveys ]. This question helps uncover whether employees have evolved into brand ambassadors—or unhappy campers.
Agility PR Solutions
DECEMBER 2, 2019
A large majority (84 percent) of communicators want to implement some form of measurement to determine employee engagement, but they say they often lack the budget and technological resources to do so, according to new research from internal email comms firm PoliteMail Software.
ImPRessions - Crenshaw Communications
NOVEMBER 23, 2020
The year of COVID-19, Black Lives Matter, assorted climate disasters, and a historically divisive presidential contest has accelerated existing trends and opened up new ones for professional communicators. The stakes rise for employee engagement.
PR Daily
JULY 26, 2019
Organizations are also taking UX to the workplace through the physical workspace or the technology and tools they provide. If UX is about enchanting your customers to create a connection with your brand, we have a huge opportunity in HR to optimize the journeys for our employees if we apply UX principles, and enchant employees as our internal customers. Gather intel about today’s landscape to understand what the employee experience currently looks like.
PR Daily
DECEMBER 11, 2019
If you want to humanize your brand, start with stories about your employees. Your workforce is one of your most precious communications resources, whether it’s to help spread brand messages on social media channels or to source great stories about your company’s impact in the community.
PR Daily
JULY 7, 2020
A look at how communicators are navigating this complex issue. Back-to-the-workplace planning teams should represent diverse internal demographics as well, says Michael Bush, CEO of Great Place to Work.
PR Daily
MARCH 31, 2020
Here are today’s top stories: Instacart and Amazon employees strike for COVID-19 protections. Why it’s important: In a time when most communicators, both internal and external, are struggling to keep up with crisis responses, don’t forget the importance of employee communications.
PR Daily
APRIL 4, 2019
This event will sell out—save your spot today to learn from employee engagement experts. When employees are inspired and engaged, they became your organization’s biggest cheerleaders. Communicators at Facebook place this principle at the forefront of everything they do—and they want to share their strategies with you. Join them at their Menlo Park, California headquarters for the Internal Communications & Employee Engagement Summit at Facebook , July 30–31.
Sword and the Script
SEPTEMBER 1, 2020
Internal comms tool SocialChorus acquired by a PE firm; Burton-Taylor digs up revenue numbers; Nexis Newsdesk Simplifies news search; Propel adds broadcast monitoring Welcome to the beginning of September.
Waxing UnLyrical
JULY 13, 2015
Like most things in life, communication starts in your own backyard. It’s impossible to communicate your brand’s value and mission to the general public without first communicating it well internally. So how can you gain cohesiveness in your organization through internal communications? The new ‘ABCs’ of Internal Communication: 3 steps to becoming a business communicator. The case for internal communications.
PR Daily
APRIL 6, 2020
Good morning, communicators: Agency Berlin Cameron launched an effort to help small business owners struggling to stay afloat during the current crisis. VIRTUAL EVENT: Keep employees informed, engaged and inspired ]. You made it, communication pros.
PR Daily
APRIL 21, 2020
In response to the COVID-19 outbreak, the company is looking at new ways to use existing internal communications channels. This dramatic shift has made the job of internal communicators even more challenging—and critical—than before.
PR Daily
OCTOBER 6, 2020
According to a new report from Accenture , just 35% of C-suite leaders before the pandemic saw themselves as being responsible for the well-being of employees and holistically supporting their needs. RELATED: Are you or someone you know one of Ragan's Top Women in Communications? ]. In short, employee trust will come at a premium for organizations after the global pandemic. Cuts and offering a holistic approach to employee wellness are not mutually exclusive.
PRSay
APRIL 22, 2020
The COVID-19 pandemic has had positive outcomes on employee engagement and collaboration, but mixed results on productivity, according to a new study focused on internal communication by the Institute for Public Relations and Peppercomm. The importance of engaging employees.
PR Daily
APRIL 14, 2020
With many organizations looking to offer help to their communities, it’s crucial to communicate these efforts in a way that feels authentic and thoughtful. The current coronavirus crisis is dominating the news media, as well as brand communications.
PR Daily
JUNE 29, 2020
Communicators can help their organizations have difficult conversations by being facilitators, creating safe forums, and by investing in mentorship programs. Courtney Newell, founder and CEO of Crowned Marketing and Communication s, says that the first step is owning past missteps.
PRSay
OCTOBER 3, 2017
9 at the PRSA 2017 International Conference in Boston. Companies all around the world are met with the difficult task of effectively communicating with and engaging their employees, customers and other constituents. As technology has evolved and offered us as practitioners in the PR profession new ways of doing our work, communications should be getting easier and more engaging. 9 at this year’s PRSA 2017 International Conference in Boston.
PR Daily
APRIL 9, 2021
Hello, Communicators: Facebook is adding additional labels to posts that appear in News Feeds that identify the posts as “public official,” “fan page” and “satire.”. CRISIS COMMUNICATIONS. CRISIS COMMUNICATIONS.
PR Daily
APRIL 27, 2019
Are your employees in the loop—or in the dark? According to Gallup, 74 percent of employees feel that they’re missing out on company information and news. Other research found that just four in 10 employees can confidently describe to others what their employer does. Unfortunately, most organizations do not prioritize internal communication, which often leads to a culture of misunderstanding, fear and disengagement. Employee communication must become clearer.
PR Daily
JUNE 21, 2020
What’s next for communications after COVID-19? Here’s where they think we are headed: Ellen Feaheny, AppFusions: “ Demand and require more tools to communicate, learn and share not just with their internal network, but also their coveted external network.
PR Daily
JULY 14, 2020
Hello, communicators: Though many brand managers took part in #NationalFrenchFryDay on Monday, fewer seem to be taking advantage of #NationalTapeMeasureDay. Here are today’s top stories: Boyd Gaming lays off 2,500 employees. Apple persuades retail employees to WFH.
PR Daily
MARCH 2, 2021
Kristin Graham sees a new paradigm shift that will lift all communicators. She just left her powerful role as Principal of Culture & Communications at Amazon to launch a consultancy to help organizations and business professionals improve communication and productivity.
Media Bullseye
OCTOBER 21, 2016
The most recent episode of Chats with Chip featured a conversation about internal communications and measurement with Ryan Williams , a partner with Tekara Effectiveness. Ryan, who has 20 years of experience in this field, illuminated trends, difficulties, and advantages of formulating a regular plan to measure and implement internal communication tactics. Despite the positives of internal communications strategies, Ryan recognizes the difficulties.
PR Daily
NOVEMBER 22, 2017
The technology that transforms our personal lives eventually finds its way into the workplace. Employees expect company communications to reflect the world they live in, and their employers, often begrudgingly at first, come to realize that these tools can help everyone be more productive and efficient. In today’s mobile, mixed-media reality, we depend on internal blogs, community forums, and social media. And it’s up to communication professionals to lead the way.
PR Daily
OCTOBER 14, 2020
Experts from Facebook reveal mission-critical messaging tactics that will help communicators excel in today’s turbulent environment. 22 for our Change Communications Virtual Workshop ]. What makes it so challenging to communicate via video?
PR Daily
APRIL 13, 2020
Most seasoned communicators have managed a crisis at least once in their career and are prepared for a single-impact incident, such as a natural disaster, an act of terrorism, an oil spill or a corporate scandal. About 95% of its 5,700 employees became remote workers in less than two weeks.
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