PRSay

MARCH 25, 2019

” So, what are the best ways to lessen the potential negative impacts of your internal communications going external? Treat every piece of internal communication as if it were external. For your most sensitive communications, consider face-to-face meetings, or phone calls, instead of putting it in writing.

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Internal International Communications Employee 154

PRSay

AUGUST 3, 2022

While the obvious and innocuous answers, including drawing, vocal imitation, and fitting into small spaces, it’s more important for me, and all communicators, to figure out what we are not good at in our jobs. In training sessions, part of my job is to get people better at what they don’t do well. Credit: Copyright 2015 NBAE.

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Training Media Training Crisis Communications Writing 124

PRSay

NOVEMBER 2, 2017

Nearly a decade ago, the PRSA Foundation sponsored research that found only 23 percent of graduate business schools consistently provide instruction in reputation management, corporate communications and related ethical dimensions. And nine out of 10 acknowledged more training in core communications disciplines is merited.

Communications 104

Communications Case Study Training Reputation 104

ImPRessions - Crenshaw Communications

JANUARY 16, 2018

Insufficient communication. Effective communications needs a mix of “rich” and “lean.” ” In-person, Skype or phone calls are considered “rich” channels of communication and are the most effective ways to hammer out complex ideas, solve problems or address larger strategic questions.

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Skype Interviews Crisis Communications Crisis 170

Melissa Agnes

JANUARY 18, 2015

Welcome to episode #033 of The Crisis Intelligence Podcast, with Melissa Agnes and Brad Phillips. When it comes to crisis media training, there are so many questions that people (whether it be spokespersons or the communication and leadership teams) seek answers to. A must read!

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Training Crisis Media Training Crisis Management 113

Melissa Agnes

AUGUST 15, 2016

Because successful crisis management often requires an appearance, in some capacity, by the organization’s leadership. The last thing you want in a crisis is to communicate ineffectively. Worse than that, is to communicate in a way that increases the stress, anxiety and concerns of your key stakeholders.

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Crisis Crisis Management How To Leadership 100

Stuart Bruce

JULY 15, 2014

He might have a point if you simply look at how social media can be used for consumer marketing or customer service. He apparently fails to understand social media’s importance for corporate affairs, corporate reputation, investor relations, human resources, CSR and crisis communications to name but a few.

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Social Media Public Affairs Media Crisis Communications 132

PRSay

MARCH 19, 2020

Ken Scudder has provided media training, presentation training, crisis communications training and consulting, as well as writing and editing, to business leaders, celebrities and politicians for more than 20 years. And remember… Lock your office door !

Interviews 204

Interviews Video Meeting Skype 204

Shift Communications

JULY 26, 2017

The media and the public already have an established narrative around sharks and Shark Week is only feeding into it. There’s a crisis communications mantra: tell it all, tell it early and tell it yourself. Luckily, with a pre-approved crisis communications plan already in place, G.W. Shark and his vegan donuts.

Case Study 101

Case Study Crisis Study Crisis Communications 101

Reputation Us

JUNE 23, 2019

Be Ready For Social Media Backlash. Monitor, Plan And Communicate. Be Prepared. ” We partner with companies across many industries to develop comprehensive crisis communication plans, train executives and key staff to communicate effectively before, during and after a crisis. Turn Off The Fan.

Corporate 74

Corporate Crisis Management Exercises Crisis 74

Reputation Us

JANUARY 13, 2016

This month’s PR Week , a nationally recognized public relations magazine, highlighted the efforts that police departments across the country are making to connect with communities and address what it calls a “public perception crisis.”. Step #1: Partner with a public relations/communications firm. The S.W.O.T.

Communications 60

Communications Crisis Reputation Local 60

PRSay

APRIL 2, 2020

Social distancing has forced journalists to change nearly every aspect of how they do their jobs as they navigate a new way of reporting amid the biggest health crisis in a century. For communicators, that means nearly everything you thought you knew about interacting with the news media has been turned upside down.

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Skype How To Crisis Pitching 200

Melissa Agnes

JULY 3, 2018

When it comes to viral issues, we’re entrusted to help de-escalate the situation and guide our clients to make decisions, take actions, and communicate in ways that foster trust, rather than depreciate from it. For example, while I’m certified to provide media training services to clients, I choose not to.

Crisis Management 166

Crisis Management Crisis Viral Media Training 166

Sword and the Script

JULY 12, 2016

What potential crisis could have a substantial impact on your business? That’s the essence of crisis communications planning – preparing for the worst before it happens. C orp Comm Unprepared for Crisis. The benefit of crisis communications planning often isn’t revealed until the heat of a crisis.

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Study Leadership Crisis Crisis Communications 60

wiredPRworks

MAY 6, 2020

It’s a challenging time in so many ways, yet crisis communications is a place where PR people can shine a light. Get media training before you go live on radio or video. Amy Hesser , CEO Hesser Communications Group. Barbara Rozgonyi , CEO CoryWest Media. People are listening, especially for good news.

Pitching 52

Pitching Training Radio Media Training 52

Reputation Us

SEPTEMBER 7, 2016

Boggs said it’s important for executives to discuss different crisis communications scenarios and practice executing the plan through simulations. Trying to communicate a crisis without a plan is like trying to float a boat with holes. You developed a crisis communications plan?’ By Peter Strozniak.

Crisis 60

Crisis Crisis Communications Insurance Insurance 60

Waxing UnLyrical

APRIL 11, 2012

Invest in getting your spokesperson(s) media trained. Getting media trained helps you stay on message and bridge back to you talking points without sounding like a robot or some disingenuous suit – a *big* problem to avoid when you’re in crisis mode. Take the time to develop a crisis communications plan.

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Media Training Crisis Training Crisis Communications 70

PRSay

JULY 26, 2017

She is also a colonel in the Air Force Reserve serving as a public affairs officer at the Pentagon, and owner of AK & Associates, a Milwaukee-based consulting firm that specializes in media training and crisis communication. Earning Your APR: Rachel Carver’s Tips for Success.

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Study Public Affairs Software Nonprofit 121

PRSay

SEPTEMBER 28, 2016

She is now the proud owner of Mother of Pearls Public Relations where they specialize in media relations, media training and crisis communications. After working over 10 years in television news, she made the leap to public relations.

Television 60

Television Media Training Crisis Communications Course 60

Prohibition

APRIL 23, 2020

But other times share values falling sharply, lawsuits, contaminated or dangerous goods, investigations, or even a new, slightly controversial, marketing tactic you couldn’t wait to try, may be enough to damage a brands reputation and enter a real crisis period. Unlike a lot of brands in 2019 that failed to do so.

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Crisis Telecommunications Reputation Crisis Communications 62

PRSay

MARCH 29, 2021

Oprah Winfrey’s prime-time television interview with Prince Harry and Meghan Markle on March 7 provided a reminder of the principles PR professionals should follow to prepare clients for media interviews that create positive coverage and help manage crises. Research reporters, anticipate questions. Will it likely be friendly or combative?

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Media Training Training Interviews Media 180

Shift Communications

JULY 19, 2017

In this five part blog crisis management series, we’ll walk through how we would work with our pretend client, G.W., This series will touch briefly on the following offerings/capabilities from SHIFT’s PR, marketing tech and creative services teams: Media monitoring. Media training. Owned media/messaging.

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Case Study Crisis Management Crisis Study 118

Mindful Marketing

FEBRUARY 15, 2017

Be clear on your goals so they can devise a campaign that strategically supports your vision with effective communications. Also, know what your main communications goals are before hiring a consultant – they tend to specialize in certain areas such as media relations, crisis communications, business writing, etc.

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Agency Crisis Communications Measurement Analytics 50

PR in High Definition

FEBRUARY 22, 2017

appeared first on Firefly Communications. One of the things that keeps our industry interesting is the vast plethora of skills you can learn under the golf umbrella of public relations. The post Have PRs been too slow to adopt SEO?

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SEO Engineering Google Content Marketing 76

PR in High Definition

FEBRUARY 22, 2017

appeared first on Firefly Communications. One of the things that keeps our industry interesting is the vast plethora of skills you can learn under the golf umbrella of public relations. The post Have PRs been too slow to adopt SEO?

SEO 66

SEO Engineering Google Content Marketing 66

Communications Conversations

AUGUST 21, 2018

We’re also a fairly small team (about 12 on the external communications side), so we have exposure to a lot of different experiences – including crises. There is definitely a lot of benefits to working on a team outside of your job – it’s an easy way to learn how to work with different work and communication styles.

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Sports Retail Local Report 113

PRSay

DECEMBER 14, 2022

Over the past month, the disgraced crypto celebrity continued to contradict legal and communications counsel by speaking freely to the press, undertaking an apology tour, tweeting, sending direct messages and giving Zoom interviews with reporters about matters that could land him in prison.

Interviews 78

Interviews Financial Fashion System 78

HMA Public Relations

MARCH 7, 2024

Conclude your next media interview on a high note with tips from Alison Bailin in this blog post! Check it out.

Interviews 86

Interviews Blogging Media Media Training 86

ImPRessions - Crenshaw Communications

MARCH 13, 2018

Every two years, the New York-based Corporate Communication International ( CCI ), conducts an in-depth survey of senior PR and communications officers at Fortune 500 companies about the latest global PR trends. Any crisis communications team must be ready to respond at any hour to an escalating event, and that speed is vital.

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Trends Corporate Employee Analysis 199

Waxing UnLyrical

JULY 3, 2013

I am flexible on rates, depending on client/project/budget.

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Marketing SEO Writing Engineering 100

ImPRessions - Crenshaw Communications

MAY 8, 2018

Going into an interview with no knowledge of the reporter or outlet can end in disaster, especially in a corporate crisis. For a deep dive on media training , see our earlier post. Honesty and transparency are themes in all aspects of good corporate communications. Sit up straight. Learn to behave.”

Corporate 195

Corporate Training Reputation Media Training 195

Garrett Public Relations

FEBRUARY 9, 2019

Lately, there seems to be no shortage of folks who seem hell-bent on creating a crisis for themselves, simply because they seem not to know when to be quiet. The post How Talking TOO Much Can Create a Crisis Where There is None appeared first on PR Consultant Garrett Public Relations Columbus/Worthington OH.

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Crisis Examples Publicity Media Training 124

PRSay

JUNE 28, 2022

Unfortunately, recent history offers other examples of what not to do in a press conference after a crisis. In the immediate aftermath of an accident or tragedy, communicators might be tempted to immediately provide an accounting or explanation of what has happened. Learning from the past. Reach her at mspaeth@spaethcom.com.

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Conference Crisis Training Public Affairs 174

5W PR

JANUARY 31, 2024

It encompasses strategic communication to build and maintain positive relationships with the media, stakeholders, and the general public. Internal Communications: Ensures effective communication within the company, keeping employees informed about company developments and fostering a positive internal culture.

Technology 78

Technology Product Launch Crisis Management Case Study 78

Stuart Bruce

MARCH 3, 2015

The Qualifications for Communicators Trends Survey 2015 reveals that PR measurement is the top skills gap and digital communications/social media is the top skill that respondents want to address in the next 12 months. After measurement the next two biggest skills gaps identified are budget management and crisis management.

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Measurement Communications Crisis Management Training 60

Rock the Status Quo

FEBRUARY 19, 2015

The February #PRprochat was lucky enough to have Gerard Braud as a special guest, author of “ Don’t Speak to the Media Until… ” and he shared some fantastic tips. He has specialized in media training and crisis communication planning since for the last twenty years, and is a wonderful source of expertise.

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Interviews How To Media Media Training 100

Solo PR Pro

JUNE 11, 2019

Communications professionals know having a PR crisis plan in place is invaluable. There are clients who understand a PR crisis plan is essential, and either expect or welcome its creation. Join Solo PR Pro for access to a Media Training template and many more members-only tools. Get one step ahead.

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Crisis Airlines Infographics Crisis Communications 62