Sword and the Script

AUGUST 1, 2022

The volume of comms work has grown and changed, according to the 482 respondents to the fifth annual JOTW Strategic Communications Survey, which is being released today. More and more crisis communication events that interrupt the general flow of work in our area. More digital communications; not in person anymore.”.

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PRSay

MARCH 19, 2020

As the situation continues to unfold, here are six crisis communications lessons from past pandemics to keep in mind: 1. Given the uncertainty about the coronavirus and what still lies ahead, ongoing crisis planning should concentrate on worst-case scenarios. Enlist employees. Plan for the worst. Keep people first.

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Crisis Management Crisis Crisis Communications Employee 214

Konnect Agency

MARCH 31, 2020

As the global community continues to experience the impact of the health and economic crisis of COVID-19, we as a PR Agency are continuing to keep current on best marketing practices during this unprecedented time. This applies both to traditional media, newsletter updates and social media programming.

Communications 69

Communications Crisis Communications Crisis Social Media 69

Reputation Us

SEPTEMBER 6, 2017

Texas-Sized Crisis: 7 Steps to Communicating During a Disaster. One of the best outcomes of thinking about a crisis before it happens is the chance to consider your credit union’s strategy in advance. But honesty, if you are a credit union in Texas, the situation is beyond the point of preparing for a crisis.

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Reputation Us

SEPTEMBER 5, 2017

Now is the time to deploy the crisis plan that your credit union has (hopefully!) In a crisis, communication is key. This week, financial institutions and credit unions in Texas contacted us for our crisis communications expertise and guidance. Make a plan to communicate at least three times a day.

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PRSay

DECEMBER 2, 2020

Gordon Johndroe , vice president of global media relations and public affairs for the Chicago-based aircraft manufacturer, spoke to members of PRSA’s Corporate Communications Section in the Nov. 5 webinar “Crisis Management on an International Stage: Takeaways from Boeing’s Biggest Crisis and Time Spent in the West Wing.”.

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Crisis Management Crisis Crisis Communications Airlines 87

NewsWhip

OCTOBER 28, 2022

Somewhere in Adidas headquarters in Herzogenaurach, Germany, there’s a team of PR and Communications professionals who have just been through the toughest week of their careers. Adidas took so long that finally, employees and former executives at the brand took to social media, demanding the company respond. The Story in a Nutshell .

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Crisis Communications Crisis Writing Social Media 148

Shift Communications

JULY 26, 2022

And that includes adapting their external communications strategy. Should a recession hit, the narrative around the labor market and the impact it has on businesses, the workforce and our communities will undoubtedly change. But we’re planning for a change in the narrative. A Recession-Ready External Narrative.

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Axia PR

APRIL 24, 2020

It’s difficult to determine the best course of action for communications during this unusual time. You want to be as sensitive as possible to people’s distress and anguish, and you want to stay engaged, operating from a place of care and concern for your employees, your customers, and your community.

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Communications Company Crisis Employee 62

Newsfile

FEBRUARY 28, 2024

It serves as a communication tool to reach journalists, media outlets, and the public. PR professionals use this data to assess sentiment, measure reach, identify emerging issues, and adjust communication strategies accordingly. What are the Basics of Crisis Communication Planning? What is Media Monitoring?

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Viral Crisis Communications SEO Reputation 52

PRSay

MARCH 23, 2018

As a corporate communicator who, like others, nervously and helplessly watched the water rise, I learned about the parallels that can be drawn between the historic flood and how companies respond to their own crises. Similarly, companies can anticipate many of the resources they’ll need if a crisis strikes.

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PR Fuel

SEPTEMBER 16, 2020

You can share relevant company information with them like product launches, events in their communities, and important updates. Crisis Communications. Crisis communications involve your plan to deal with negative news if it happens and how to avoid bad PR in the future. You can do it yourself for free.

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Crisis Communications Product Launch Crisis Reputation 105

Doctor Spin

FEBRUARY 22, 2024

PR professionals craft compelling narratives and critical messages that resonate with stakeholders , influencers , and publics , and they disseminate these through various channels, including traditional media, social media , and direct communications. Source: Journal of Communication 1 Botan, C., & Taylor, M.

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Publicity Public Affairs Journalism Corporate 52

Shift Communications

OCTOBER 3, 2016

Rather than a knee-jerk policy of “stop the presses” or an endless stream of “our thoughts and prayers are with the victims” posts, we as communicators, as fellow human beings must balance our humanity with our duties and responsibilities to our companies. Alignment with our brand. are safe and accounted for. Christopher S.

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PR in High Definition

MAY 28, 2019

Meanwhile, Google has had a succession of incidents involving pay-outs to the executive accused of sexual assault, followed by a global walkout, and more recently, reports that the firm retaliated against two of the female employees who organised the walkout. The fall out of an employee crisis is longer lasting than a few bad articles.

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Reputation Employee Google Internal 48

Cision

AUGUST 30, 2016

A few years ago, many of us would not have envisioned a world where Twitter, Facebook Live and large-scale community gatherings would have such an impact on the way crises develop. Yet, this is our world today and our “new normal” as communicators and crisis management teams. This isn’t the Communications Only Club.

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Crisis Crisis Communications Crisis Management Exercises 220

Melissa Agnes

AUGUST 13, 2014

It worries me when crisis communication professionals are still advising their clients to avoid social media in a crisis. Social media presents so many powerful opportunities to communicate and build trusting relationships with your audiences. Braud says: “Stop trying to fight the crisis on social media.”

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Reputation Us

MAY 10, 2019

This year’s conference theme, “Communicating Through Chaos” proved ideal for Casey’s presentation, “Reputation Management: How to Enhance, Advance and Protect Your Corporate Reputation in Today’s Critical Environment.” Employee Engagement. Community Relevancy. Policies and Procedures.

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Reputation Policies Crisis Communications Survey 60

Prohibition

DECEMBER 17, 2021

When a crisis hits the news, we are reminded of a valuable lesson: that companies and businesses often have to act fast in order to prevent further damage from taking place. Crisis communications is an important aspect to tackle as a business owner. This guide is written to assist in every aspect of crisis communication.

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Crisis Communications Crisis Communications Crisis Management 62

Prohibition

JANUARY 17, 2022

With the recent increase in the use of social media in crisis situations, organisations across all sectors need to understand the benefits of incorporating it into their crisis plan. In fact, most experts agree that social media needs to be treated as a vital part of any company’s crisis communication plan.

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Crisis Management Social Media Crisis Media 118

Konnect Agency

APRIL 20, 2021

Thus, having a prepared crisis communication plan is critical for every company. So what is crisis communication? It can be defined broadly as the collection, processing, and dissemination of information required to address a crisis situation. Defining The Threats.

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Crisis Brand Branding Crisis Communications 52

Stephen Waddington

MAY 27, 2020

Koray Camgoz, the PRCA's head of communications and marketing, shares a vision of collaboration and community as the PR industry heads towards COVID-19 recovery. Economic truth The crisis has had a profound impact on our industry. 60% of employees have been furloughed and 50% of PR businesses expect to make redundancies.

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Crisis Government Healthcare Community 107

Reputation Us

MAY 12, 2020

As the president of ReputationUs and with 28 years of experience behind me, I have been striving to refine the art of managing corporate reputations during a crisis into a well-honed specialty. You will see how good your communications, strategy, infrastructure and reputation are, and what needs to change.

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Crisis Financial Banking Crisis Management 78

Doctor Spin

FEBRUARY 14, 2024

Some organisations have Communications Departments for their public relations needs and some have Marketing Departments for their promotional needs. It aims to communicate with these groups to create a favourable overall company image. It also involves crisis communication to mitigate damage to the company’s reputation.

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Publicity Marketing eBook Public Affairs 52

5W PR

SEPTEMBER 13, 2019

A sound strategy considers the needs and interests of a company’s key stakeholders and tailors its communications to them in an open, clear and transparent manner. How do they prefer to be communicated with? Besides customers or clients, all have employees and owners. How To Find Balance. What are their values?

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Publicity How To Case Study Meeting 68

Reputation Us

AUGUST 1, 2016

Similarly, a key thing to remember with PR is that you will someday face a crisis or receive negative publicity. Communicating Internally. If we think of a colony as a community, working in many ways like a company, one bee’s sting works something like a fire alarm going off. When a crisis occurs, the bees respond appropriately.

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Crisis Management Crisis Crisis Communications Internal 60

Solo PR Pro

SEPTEMBER 21, 2021

It was in that role where she had her first experience owning crisis communications for a major brand, when the retailer came under fire on Black Friday by an anti-fur demonstration group. The two started working on new projects together and one year later in 1999 formed Carson Stoga Communications. From freelance to firm.

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Meeting Retail Groups Hotels 91

PRSay

MARCH 23, 2021

As part of the PRSA Storytellers series , Tony Sclafani, the Javits Center’s senior vice president and chief communications officer, spoke to PRSA Publications Director John Elsasser. Five-hundred-plus employees worked to put the hospital together. We view the building as a New York City community partner. We remember stories.

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Solo PR Pro

MARCH 28, 2023

Wherever retirement takes her, though, Pennie simply wants to spend quality time with others as she will no longer face deadlines — something she’s become accustomed to for the past four decades working in communications. Her first thought was to call Karen Swim for a confidential conversation to bounce around ideas.

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Barokas

NOVEMBER 28, 2017

Although United was one of the first major brands this year to encounter a cringe-worthy PR disaster, it’s pretty tough to top how their communications team handled the crisis. At Barokas PR, we work with our clients to ensure that a crisis communications plan is in place before any kind of threat is expected.

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Crisis Crisis Communications Corporate Employee 76

5W PR

JUNE 15, 2020

This could mean content showing community involvement, investment in causes important to the target audience, or a full-on positive brand reputation campaign. This process may take many forms, but it’s up to the brand communicators to craft the narrative, make it connective, and keep it relevant to the right audiences.

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PRSay

AUGUST 31, 2017

In August, PRSA is celebrating Diversity Month by focusing on the diverse communities, people and practices that comprise public relations. Conversely, undesired consequences can emerge when employees believe their ability to advance in an organization is hindered by bias on the part of their superiors, co-workers or clients.

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Nonprofit Employee Leadership Crisis Communications 73

Flack's Revenge

OCTOBER 24, 2018

Most say they don’t want to tip their hands or wave a red flag in front of the angry bull that is the hacker community. Conversely, organizations have a responsibility to explain how they are protecting themselves – and their employees and customers’ sensitive data. I urge a more open conversation.

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Crisis Management Crisis Employee Google 123

PRSay

SEPTEMBER 22, 2016

Focusing on internal communications allows me to help my organization and clients build their brands. If our employees aren’t sold on our brand promise, how can they deliver it to customers and guests? Employee communications practitioners, by their very definition, have a focused audience. Who’s affected by this dilemma.

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Ethics Tourism Real Estate Privacy 60

NewsWhip

APRIL 14, 2020

Zach is the Chief Innovation Officer at Kivvit, a national data-driven public affairs & strategic communications agency. Kivvit specializes in data-driven public affairs work, reputation management, and crisis communications. Prior to Kivvit, Zach ran the business side of political media properties at the Observer.

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Data Public Affairs Crisis Analytics 148

PRSay

OCTOBER 25, 2017

8–10: Breaking Misconceptions About Communicating With Rural Americans. When PR professionals target people in poor, rural communities, relying on stereotypes and misconceptions often hinders their campaigns, said Deana Rachelle Haworth, M.A., 10, titled “ Rural Reach: Strategic Communication With Rural and Low Income Audiences.”

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Social Media Conference Media Corporate 88

Reputation Us

SEPTEMBER 25, 2019

Follow Your Crisis Communications Plan. A comprehensive crisis communications plan should outline how you will identify an adverse situation. In the event you find yourself caught off guard, how will you categorize whether a crisis is minor, moderate or major? Do you have a communication task force?

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