ImPRessions - Crenshaw Communications
AUGUST 22, 2018
The best PR agency in the world can’t hold a candle to employees who are empowered to do the right thing. Good PR and great customer service have never been more intertwined. A business can spend millions on brand reputation and community service. It may invest heavily in customer service and response.
Reputation Us
AUGUST 18, 2016
Born out of cattle country in Central Oregon, Les Schwab *is* that tire store where employees run out to greet you and work to meet the customer’s needs not a bottom line. USAA is a bank but operates much like a credit union with its more selective group of customers – military members and their families.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Communications Conversations
MARCH 29, 2019
She is well versed in customer service and thrives on building relationships — online and in person — while accomplishing a variety of demanding business goals. Bank (nominated by Monica Wiant). Bank social media team in 2018 after graduating from the University of Minnesota with a degree in journalism.
PR in High Definition
AUGUST 21, 2018
Customer service is often considered to be the key to a brand’s reputation , but part of keeping the customer happy and loyal, is to bring something new and exciting to keep them engaged. The introduction of something new and a word we hear about all the time in the creative industry.
Waxing UnLyrical
SEPTEMBER 27, 2012
It’s a young employee, whose duties entail greeting customers and facilitating their ultimate seating, taking the initiative to reach out to an as-yet-unconfirmed customer and make him feel welcome. The service is impeccably smooth; the food is great. Now I know you’re saying to yourself, “What’s the big deal, Kirk?
Reputation Us
SEPTEMBER 7, 2016
The talking points were also distributed to employees at the branches and the call center so that they could field questions from members about the ATM skimming event. One TV journalist asked Wyss-Schoenborn how she thought a bank would have handled the ATM skimming theft. “I People want to know. Perception is reality.
Communications Conversations
JUNE 11, 2019
To my surprise my friends came back with a host of other industries where this lack of customer service and experience matters–home construction, cable TV companies, credit card companies and hair salons (that one surprised me). And the employee who served you most likely then said “my pleasure.” It was easy.
Expert insights. Personalized for you.
136 
Let's personalize your content