The Public Relations BlogPR TrendsThe AI Content Explosion

The AI Content Explosion

When everyone zigs, zag.

Cover photo: @jerrysilfwer

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We’re see­ing an AI con­tent explosion.

We’re facing an AI con­tent explo­sion of epic pro­por­tions. To suc­ceed with PR, organ­isa­tions must focus on deep­er and more long-last­ing rela­tion­ships through bet­ter con­tent — not more of the same.

Organisations must cre­ate high-qual­ity, unique con­tent that res­on­ates with their audi­ence to suc­ceed in this crowded landscape.

Here we go:

Content Creation with AI Tools

As we ven­ture fur­ther into the era of arti­fi­cial intel­li­gence, the growth of cor­por­ate con­tent is inev­it­able. One sig­ni­fic­ant example of AI’s impact on con­tent cre­ation is the increas­ing use of nat­ur­al lan­guage pro­cessing (NLP) algorithms. These algorithms enable busi­nesses to gen­er­ate large volumes of writ­ten con­tent in a frac­tion of the time it would take a human writer. 

From product descrip­tions and mar­ket­ing mater­i­als to news art­icles and social media posts, AI-powered con­tent gen­er­a­tion tools rap­idly stream con­tent pro­duc­tion and allow com­pan­ies to main­tain a con­sist­ent pres­ence across mul­tiple platforms.

We can also expect a rise in chat­bots and vir­tu­al assist­ants. By util­iz­ing chat­bots on web­sites, social media plat­forms, and mes­saging apps, com­pan­ies can engage with their audi­ence around the clock, answer­ing quer­ies and offer­ing tailored recom­mend­a­tions. This wealth of inter­ac­tion data is then used to cre­ate tar­geted con­tent that res­on­ates with cus­tom­ers, fur­ther enhan­cing the user exper­i­ence and fos­ter­ing brand loyalty.

By pre­dict­ing the most effect­ive top­ics, formats, and chan­nels for con­tent dis­tri­bu­tion, AI empowers com­pan­ies to cre­ate a more enga­ging and impact­ful pres­ence in the digit­al space. As a res­ult, the rise of AI is fuel­ing an arti­fi­cial con­tent explo­sion that is increas­ingly soph­ist­ic­ated, per­son­al­ised, and data-driven.

The AI Revolution: Transforming PR

The AI revolution in PR.
The AI revolu­tion in PR.
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The AI Revolution: Transforming Public Relations

There are sev­er­al ways in which arti­fi­cial intel­li­gence (AI) is likely to impact the pub­lic rela­tions (PR) industry. Some poten­tial examples include:

  • More decision-level tasks, few­er pro­duc­tion-level tasks. AI-powered tools are used to auto­mate tasks such as media mon­it­or­ing, con­tent cre­ation, and social media man­age­ment. This could free up PR pro­fes­sion­als to focus on their work’s more stra­tegic and cre­at­ive aspects.
  • Improved ana­lys­is and bet­ter strategies. The devel­op­ment of AI-powered sys­tems that can ana­lyse large amounts of data to identi­fy trends and insights that can inform PR strategy and decision-making.
  • Using PR pro­fes­sion­als as AI train­ers. Using AI-powered chat­bots and vir­tu­al assist­ants to handle cus­tom­er inquir­ies and provide inform­a­tion to the pub­lic allows PR pro­fes­sion­als to scale PR training.
  • Better pub­li­city through inter­con­nectiv­ity. The cre­ation of AI-powered plat­forms and net­works that can facil­it­ate con­nec­tions and col­lab­or­a­tions between PR pro­fes­sion­als, journ­al­ists, pub­lics, influ­en­cers, and oth­er crit­ic­al stake­hold­ers in the industry.
  • Earlier detec­tions of poten­tial PR issues. AI-powered tools can help PR pro­fes­sion­als identi­fy and mit­ig­ate poten­tial crises by ana­lys­ing data and provid­ing early warn­ing sig­nals of poten­tial problems.
  • Increased edit­or­i­al out­put. In organ­isa­tions where the com­mu­nic­a­tions depart­ment is driv­ing the con­tent strategy, PR pro­fes­sion­als will have plenty of tools for increas­ing both the qual­ity and the quant­ity of the out­put. 1Silfwer, J. (2023, March 20). The AI Content Explosion. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​a​i​-​c​o​n​t​e​n​t​-​e​x​p​l​o​s​i​on/

Overall, AI’s impact on the PR industry is likely to be sig­ni­fic­ant, with the poten­tial to revolu­tion­ise many aspects of how PR pro­fes­sion­als work and inter­act with stake­hold­ers, influ­en­cers, and pub­lics.

Read also: PR Beyond AI: A New Profession Emerging From the Rubble

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The AI Content Explosion for PR

The AI content explosion in PR.
The AI con­tent explo­sion for PR.
Spin Academy | Online PR Courses

The AI Content Explosion for PR

Artificial intel­li­gence will impact every industry — and pub­lic rela­tions is no excep­tion. People are using AI tools to churn out con­tent at an explos­ive rate.

Many PR pro­fes­sion­als are explor­ing new and excit­ing AI tools to increase their out­put of cor­por­ate con­tent. 2Silfwer, J. (2022, December 10). The Reykjavik Press Release. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​r​e​y​k​j​a​v​i​k​-​p​r​e​s​s​-​r​e​l​e​a​se/

However, fol­low­ing suit with the AI con­tent explo­sion might not be the best idea.

  • If your organ­isa­tion has a habit of pro­du­cing mediocre cor­por­ate con­tent, util­ising AI tools to pro­duce expo­nen­tially more mediocre con­tent won’t improve your pub­lic relations.

It’s reas­on­able to assume that emer­ging AI tools will enable lazy storytellers to churn out more con­tent en masse. Should your organ­isa­tion join this group?

The sheer volume of AI-gen­er­ated con­tent being pro­duced and pub­lished means that it will become increas­ingly dif­fi­cult for com­pan­ies to dif­fer­en­ti­ate them­selves and cap­ture the atten­tion of their tar­get audi­ence. This is espe­cially true in indus­tries where many organ­isa­tions are vying for atten­tion. 3Højris Bæk, D. (2023, January 11). Google is not against AI gen­er­ated con­tent and text any longer. Seo​.ai. https://​seo​.ai/​b​l​o​g​/​g​o​o​g​l​e​-​i​s​-​n​o​t​-​a​g​a​i​n​s​t​-​a​i​-​c​o​n​t​ent

In an increas­ingly arti­fi­cial world, PR pro­fes­sion­als must dare to think differently. 

  • Public rela­tions is a zig­zag. When every­one is zig­ging, you’ll have to zag. You must stand out — or drown.

The rise of AI-gen­er­ated con­tent presents a counter-intu­it­ive oppor­tun­ity for pub­lic rela­tions. In a quant­it­at­ive world, your brand could go the oth­er way and focus on qual­ity (the prin­ciple of scarcity).

  • Compete with the human touch. If a poten­tial cus­tom­er wants to con­tact your brand, don’t give them a robot. Invest human time. 
  • Connect humans with each oth­er. When there are auto­mated mes­sages and inter­act­ive screens every­where you turn, let people come to your brand to con­nect with oth­er humans.
  • Go for qual­ity over quant­ity. Many brands are likely to pro­duce vast amounts of AI-gen­er­ated con­tent. Handcrafted com­mu­nic­a­tion will become an artis­an­al rarity.

By focus­ing on qual­ity over quant­ity and safe­guard­ing the human touch in com­mu­nic­a­tions with stake­hold­ers, influ­en­cers, and pub­lics, organ­isa­tions can stand out from the crowd and make a real impact with their messaging.

Learn more: The AI Content Explosion

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Signature - Jerry Silfwer - Doctor Spin

Thanks for read­ing. Please sup­port my blog by shar­ing art­icles with oth­er com­mu­nic­a­tions and mar­ket­ing pro­fes­sion­als. You might also con­sider my PR ser­vices or speak­ing engage­ments.

PR Resource: The Principle of Scarcity

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The Principle of Scarcity

The prin­ciple of scarcity is well-estab­lished in sci­entif­ic lit­er­at­ure. If some­thing seems scarce, we anti­cip­ate our pos­sible regret of fail­ing to acquire the resource in time:

In 2 exper­i­ments, a total of 200 female under­gradu­ates rated the value and attract­ive­ness of cook­ies that were either in abund­ant sup­ply or scarce sup­ply. […] Results indic­ate that (a) cook­ies in scarce sup­ply were rated as more desir­able than cook­ies in abund­ant sup­ply; (b) cook­ies were rated as more valu­able when their sup­ply changed from abund­ant to scarce than when they were con­stantly scarce; and © cook­ies scarce because of high demand were rated high­er than cook­ies that were scarce because of an acci­dent.“
Source: Journal of Personality and Social Psychology 4Worchel, S., Lee, J., & Adewole, A. (1975). Effects of sup­ply and demand on rat­ings of object value. Journal of Personality and Social Psychology, 32(5), 906 – 914.

We are pro­grammed for sur­viv­al and will, there­fore, a) over­value items and ser­vices that are scarce and b) under­value those plen­ti­fully. 5Silfwer, J. (2016, August 4). FOMO & Digital Trends: You Don’t Have To Catch Them All. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​f​o​mo/

Creating arti­fi­cial scarcity (by lim­it­ing avail­ab­il­ity) is a power­ful PR strategy, but to avoid back­fir­ing, the PR pro­fes­sion­al must refrain from fram­ing the offer using untrue statements.

Learn more: The Power of Artificial Scarcity

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PR Resource: The Electronic Age

The Electronic Age according to Marshall McLuhan.
The Electronic Age accord­ing to Marshall McLuhan.
Spin Academy | Online PR Courses

The Electronic Age

Human cul­ture is often described based on our access to pro­duc­tion tech­no­lo­gies (e.g., the Stone Age, the Bronze Age, and the Iron Age).

According to Marshall McLuhan and the Toronto School of Communication Theory, a bet­ter ana­lys­is would be to view soci­et­al devel­op­ment based on the prom­in­ence of emer­ging com­mu­nic­a­tions technologies.

Marshall McLuhan - Cambridge University - Digital-First
Marshall McLuhan at Cambridge University, circa 1940.

McLuhan sug­gests divid­ing human civil­isa­tion into four epochs:

  • Oral Tribe Culture. Handwriting marks the begin­ning of the end of the Oral Tribe Culture. The Oral Tribe Culture per­sists but without its former prominence.
  • Manuscript Culture. Printing marks the begin­ning of the end of the Manuscript Culture. The Manuscript Culture per­sists but without its former prominence.
  • Gutenberg Galaxy. Electricity marks the begin­ning of the end of the Gutenberg Galaxy. The Gutenberg Galaxy per­sists but without its former prominence.
  • Electronic Age. Today, we reside in the Electronic Age. Possibly, we haven’t exper­i­enced the begin­ning of this age’s decline yet.

The Gutenberg Galaxy is a land­mark book that intro­duced the concept of the glob­al vil­lage and estab­lished Marshall McLuhan as the ori­gin­al ‘media guru’, with more than 200,000 cop­ies in print.”
Source: Modern Language Review 6McLuhan, M. (1963). The Gutenberg galaxy: the mak­ing of typo­graph­ic man. Modern Language Review, 58, 542. https://​doi​.org/​1​0​.​2​3​0​7​/​3​7​1​9​923

As a PR pro­fes­sion­al and lin­guist, I sub­scribe to the concept of the Electronic Age. My belief is that soci­ety is unlikely to revert to the Gutenberg Galaxy.

Thus, digit­al-first is the way for pub­lic rela­tions, too.

Read also: The Electronic Age and The End of the Gutenberg Galaxy

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PR Resource: Free Content PR Course

ANNOTATIONS
ANNOTATIONS
1 Silfwer, J. (2023, March 20). The AI Content Explosion. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​a​i​-​c​o​n​t​e​n​t​-​e​x​p​l​o​s​i​on/
2 Silfwer, J. (2022, December 10). The Reykjavik Press Release. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​r​e​y​k​j​a​v​i​k​-​p​r​e​s​s​-​r​e​l​e​a​se/
3 Højris Bæk, D. (2023, January 11). Google is not against AI gen­er­ated con­tent and text any longer. Seo​.ai. https://​seo​.ai/​b​l​o​g​/​g​o​o​g​l​e​-​i​s​-​n​o​t​-​a​g​a​i​n​s​t​-​a​i​-​c​o​n​t​ent
4 Worchel, S., Lee, J., & Adewole, A. (1975). Effects of sup­ply and demand on rat­ings of object value. Journal of Personality and Social Psychology, 32(5), 906 – 914.
5 Silfwer, J. (2016, August 4). FOMO & Digital Trends: You Don’t Have To Catch Them All. Doctor Spin | The PR Blog. https://​doc​tor​spin​.net/​f​o​mo/
6 McLuhan, M. (1963). The Gutenberg galaxy: the mak­ing of typo­graph­ic man. Modern Language Review, 58, 542. https://​doi​.org/​1​0​.​2​3​0​7​/​3​7​1​9​923
Jerry Silfwer
Jerry Silfwerhttps://doctorspin.net/
Jerry Silfwer, alias Doctor Spin, is an awarded senior adviser specialising in public relations and digital strategy. Currently CEO at Spin Factory and KIX Communication Index. Before that, he worked at Kaufmann, Whispr Group, Springtime PR, and Spotlight PR. Based in Stockholm, Sweden.
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The Cover Photo

The cover photo isn't related to public relations; it's just a photo of mine. Think of it as a 'decorative diversion', a subtle reminder that there is more to life than strategic communication.

The cover photo has

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