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Future of PR: 2020 edition

Stephen Waddington

It’s indicative of the fact that outside of customer service, social media engagement has largely become a paid activity. A PwC study published in 2017 estimated innovation in AI could fuel GDP growth of ten percent by 2030. In 2018 AI companies raised almost twice the investment of counterparts in France and Germany.

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2024’s Top 5 PR Trends: What to Watch

Newsfile

Backlinko projects that the podcast industry will climb 27% to $30.03bn in 2024 and is expected to reach $131.13bn by 2030. Offer exceptional and empathetic customer service. Share customer stories and testimonials to build trust. Develop content that educates and adds value to the customer’s life.

Trends 105
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Trend porn

Stephen Waddington

I’ve skimmed them all so that your don’t have to, but decide for yourself. I’ve skimmed them all so that your don’t have to, but decide for yourself.

Trends 155
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Your audience with the public

Stephen Waddington

There are exceptions where an organisation provides public service information as in the case of emergency services or local councils or uses the internet for customer service. Promotional social channels very quickly become hijacked by customers wanting to call out customer service woe.

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Public relations in 2018

Stephen Waddington

By 2030 everyone on the planet will be connected. Bots have been developed to help with customer service, support and sales. The quarterly data published by social media platforms tells the story. There are currently 4.3 billion people of the world’s 7.6 billion population connected to the internet. With more than 1.3

Publicity 164