Communications Conversations

APRIL 17, 2020

Those who went quiet and were going through the crisis communications playbook when it came to content on social channels. Steak-umm (@steak_umm) April 7, 2020. Especially given consumers are looking for brands to take leadership right now. It’s been fascinating to watch. Makes sense, right?

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Social Media Brand Branding Employee 198

PRSay

JUNE 28, 2021

In the early summer of 2020, I decided to resign from my position as head of communications at a medical-research institute in San Diego. I knew potential clients were unlikely to expand their in-house communications and marketing teams during a pandemic. It was a well-paid, full-time position with great benefits.

LinkedIn 149

LinkedIn Crisis Agency Crisis Communications 149

Ethical Voices

OCTOBER 16, 2023

I also worked very closely with the president, who was very data-driven at that time, and the Office of Marketing Communications to create talking points for him. I then became Executive Director of Marketing and Communications at the university in January 13th, 2020. Then you all know what happened in March 2020.

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Ethics Data Crisis Apparel 80

PRSay

AUGUST 11, 2021

In addition, relationships with reporters developed through media relations work will eventually become vital to any PR effort, especially in times of crisis communication. The practice of media relations resides at the intersection of what’s important to the organization and what the media and public value.

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Media Relations Trends Media Newspapers 195

PRSay

FEBRUARY 21, 2020

A significant part of public relations isn’t just communicating with the media to pitch them and share positive developments about client projects — it’s also about being frank, open and professional with journalists during a time of chaos and crisis.

Conference 187

Conference Training Small Business Leadership 187

PRSay

JUNE 7, 2021

A red team can expose reputational vulnerabilities in a company and flaws in its crisis-response plan. From a crisis-communications standpoint, a red team stress-tests an organization’s strategy by expanding the circle of feedback the plan receives. Like the news media, the court of public opinion can be fickle and unforgiving.

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Crisis Exercises Crisis Communications Reputation 152

PRSay

OCTOBER 27, 2020

“In times of great adversity, we see the very best leaders rise to the top,” James Wright said while presenting the workshop “Navigating through Crisis with Confidence: Lessons in Crisis Management From COVID-19,” at PRSA’s ICON 2020 virtual conference. Find the right tone. Visa CEO Alfred F.

Crisis Management 103

Crisis Management Crisis Employee Conference 103

PRSay

JUNE 7, 2022

Find more articles on crisis communications in the May 2022 issue of Strategies & Tactics. Managing a Chapter crisis. I had a destination, a nice navigation system and a spare, but I didn’t have any instructions (crisis plan) on how to replace the tire. Not on my list? Don’t forget about your emergency kit.

Crisis 78

Crisis Crisis Communications Nonprofit Local 78

PR in High Definition

JANUARY 23, 2020

And it’s our job as communication professionals to influence these experiences and make the most of interactions. With these multiple influences on your reputation you must ensure you’ve spoken to the right people in the business when creating your communication strategy for 2020. Leadership team. So, who’s on the list?

Reputation 48

Reputation Handbook Exercises Groups 48

PRSay

APRIL 5, 2021

companies, hosted by The Conference Board ESG Center in the wake of the 2020 U.S. Update the criteria and processes for PAC giving, including addressing the issues arising from the 2020 election and the Jan. The report’s insights stem primarily from a roundtable discussion featuring executives from more than 30 major U.S.

Report 164

Report Company Government Conference 164

PRSay

JANUARY 13, 2021

As you think about your internal communications plans for 2021, you must first recognize the challenges and changes that occurred in 2020. Often, a communication audit is recommended before starting any major yearly planning. Nobody plans to fail. They just fail to plan.

Internal 177

Internal International Data Communications 177

PRSay

OCTOBER 22, 2021

In February 2020, as the coronavirus raced toward pandemic proportions, Delta Air Lines made the difficult decision to suspend its flights to China, where the outbreak had originated. The company’s communications team found itself pivoting into crisis mode. Seay was one of three Delta panelists on PRSA’s Oct.

Crisis 78

Crisis Airlines Travel Internal 78

Sword and the Script

MAY 12, 2020

Additional considerations: Post HTML versions of your press releases – not just PDFs; Create a separate RSS feed for your newsroom that carries just news; Offer reporters a way to sign up for distribution lists that send just for news; and An online newsroom also gives you a platform to rapidly standup a crisis communications response.

Company 98

Company Survey Pitching Report 98

Prohibition

JANUARY 14, 2022

Team roles and responsibilities need to be clear if your crisis communication plan is going to work. Your team members should all understand what they’re supposed to do in a crisis and how they can help each other. This will make sure that everyone understands their role in the event of an actual crisis.

Crisis 62

Crisis How To Crisis Management Crisis Communications 62

PRSay

MARCH 23, 2021

In March 2020, as New York City became an epicenter of COVID-19 infections, its Jacob K. As part of the PRSA Storytellers series , Tony Sclafani, the Javits Center’s senior vice president and chief communications officer, spoke to PRSA Publications Director John Elsasser. On Friday, March 13, 2020, we sent our staff to work from home.

Crisis 86

Crisis Employee Trade Shows Local 86

PRSay

JULY 23, 2020

In recent months, the Logos Institute for Crisis Management & Executive Leadership team has studied institutional responses to COVID-19. From this, we have created 12 best practices for crisis management: Begin all communication, whether written or verbal, with a statement of values, beliefs, intent or motivation.

Crisis Management 205

Crisis Management Communications How To Crisis 205

PRSay

DECEMBER 18, 2019

Employees can and will speak to friends, family and other audiences, a reality that management can turn into an advantage — rather than a liability — by communicating expectations and talking points throughout the organization. Ultimately, retired All-Star and ESPN commentator Shaquille O’Neal emerged as the NBA’s ideal spokesperson.

Corporate 81

Corporate Crisis Management Crisis Government 81

Sword and the Script

DECEMBER 26, 2023

High demand for experienced communicators “Corporate communications professionals will continue to advance into top organizational leadership roles as their unrivaled combination of business strategy and stakeholder insight continues to become more essential. .” ~ Jason Brown , PublicCity PR, Principal PublicCity PR 9.

Writing 190

Writing Communications Marketing B2B 190

PRSay

MARCH 16, 2020

PRSA and the PRSA Health Academy are taking action to involve members in addressing the communications challenges of the current crisis. Garland Stansell, APR, PRSA’s 2020 chair, has discussed the topic at PRsay as well as several trade publications, including PRNews and Bulldog Reporter. To date, T.

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Crisis Communications Publicity Resources 218