article thumbnail

PART 4: The Reputational Value of Customer Retention

Reputation Us

Your company’s reputation is not merely a reflection of your public image, but a tangible asset with measurable impact on the most essential aspects of your operations. This ReputationUs five-part series delves into the key areas where the concrete value of managing your reputation has clear business benefits.

article thumbnail

Boeing’s Ongoing Struggles and How They Can Rebuild Consumer Confidence in the Brand

Ronn Torossian

The grounding of the 737 MAX aircraft following two fatal crashes in 2018 and 2019 sent shockwaves through the aviation industry and left deep craters in the company’s reputation. Once a titan of innovation, soaring through clear skies of industry dominance, Boeing has hit a period of intense turbulence.

Consumer 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

6 tips for managing your social media reputation in 2019

Agility PR Solutions

Social media cannot only help you to grow your brand recognition and augment your annual sales, but it can also help your large or small organization to effectively manage its online reputation. The post 6 tips for managing your social media reputation in 2019 appeared first on Agility PR Solutions. To […].

article thumbnail

2020: The Year of the Reputation

Reputation Us

It’s July 2019. QUESTIONS : Is corporate reputation a focus for your organization in 2020? According to the 2019 DHM Research and ReputationUs study , 93% of consumers say a company’s reputation is important when they choose among products and services of similar quality and price. Hey executives!

article thumbnail

2019 year in crisis: Boeing’s poor PR leads to sky-high reputation damage

Agility PR Solutions

The post 2019 year in crisis: Boeing’s poor PR leads to sky-high reputation damage appeared first on Agility PR Solutions. In this post, we will analyze what happened, what the company did, and what it could have done better. What happened? Boeing is just over a hundred years […].

Crisis 88
article thumbnail

Book review: Reputation Management by Tony Langham

Stephen Waddington

A book that provides a blueprint for modern reputation management. Reputation Management: The Future of Corporate Communication and Public Relations by Tony Langham is a guide to the importance of reputation for modern organisations. Reputation Management is worth the cover price for these stories alone.

article thumbnail

Top Online Reputation Trends for 2019

David PR Group

After a year that saw a slew of epic social media fails, like an Elon Musk tweet leading to a set of $20 million fines and numerous folks losing jobs over offensive posts, I can say with certainty that 2019 will offer a new batch of colorful online problems. Here are five key online reputation trends for 2019. Happy New Year!